Eden Senior Care

We toured this community when we were looking into care options for a loved one. This was a nice looking place overall, very clean and well kept, and the people we spoke with were all friendly. However the rooms were a little small compared to other communities in the same price range.

The staff is friendly and pays close attention to my brother. He is a hand full, but they seem to calm him and give him what he needs. He gets the care her needs and I do not have to worry about him at all. His unit is very nice and he seems to enjoy the company of many of the residents. He also enjoys meal time and the fact that he can have his personal snacks in his own kitchen. I feel I made a good decision for my brother, knowing that when I am not there, he is well taken care of.

We haven't moved in yet, but so far the management has been great to work with. Everything looks good, it's clean and they are friendly. I like the rooms, and we really liked the location, it works well for us to visit?

Great value and great services. I recently placed a senior relative at Woodside Village. She is happy and well cared for. The food is good, she receives her daily medication from the nurses. The staff greet residents as they pass in the hall and know many of them by name. They have a lot of activities, in fact a band was setting up when I left, I wish I had time to stay

I'm very happy with the Emeritus of Burr Ridge. It's been a really wonderful experience and I'm so grateful for the recommendation. I am very happy with everything.

Good location, good facility.

The staff always is respectful, cheerful, and kind to the residents, day or night. Unfortunately the high turnover of senior admin staff causes us some concern. However, that has not affected the quality of care.

Facility is all on 1 floor which has its drawbacks but makes it easier to get the dog out. Also has 2-bedroom units with 2 baths which is a plus for us. 4+

Nice and clean. Nursing rooms are layed out nicely. Not too big so it's easy to find your way around. We need a more extensive memory care program.

Nice place. Seems well run.

The staff that I had contact with were very friendly. I saw a lot of activities going on, they have singing groups, and the bus that takes them out, and a lot of other activities. The food was good. The value was good, but the billing had some errors, in the beginning, and they were supposed to be fixed, but they don't have a lot of time to get the bill in the mail, and return it and then there is a late fee. The head office seems to have some turnover. The rooms are great, I think the workers need to be paid a little more.

Everyone has room for improvement, but they do pretty good. They get back to us pretty quickly. There have been no complaints about the food. One thing they could improve on, is their follow up with residents, to make sure there are no issues.

I haven’t been really impressed with the activities. They could amp up the activities a little bit. My dad is on oxygen and we are having some issues with the caregivers. When they take him to a meal, they are supposed to put him on portable and then back on the main concentrator, when he comes back from meals. When that switch back hasn’t happened, sometimes he runs out of oxygen and that isn’t good. I’ve eaten there a couple of times and my dad seems to like the food, he really likes the breakfast. It’s a very clean community. We’re real pleased with it.

They do a pretty good job. When we call they respond very quickly, I am not sure about how fast they respond to the call bells. My dad doesn't use them much. They seem to have a good amount of things going on. My dad seems to love the food, I would give it at least a 4.5. He really likes the desserts. I would like to see the aides get the residents up and walk them around a little more. We needed skilled care, and they were able to offer that.

The general attitude was more pleasant than anywhere. My husband is happy with the food. The parking is not good. This is better than the other communities that my husband has been at! It’s very clean and the care services are excellent. The staff is very friendly.

I toured the Mentor facility, not Willoughby, because it was closer to home. I liked it very much but the rooms are very small and the costs are still quite high.

It was a nice place. The memory care is all just one floor. It felt more institutional than home like to me. We were worried about if there was a fire on the 4th floor and everyone trying to get out with just the little elevator. It just didn't really work for our needs.

It's a very nice place the people are wonderful. I've eaten there a couple of times and I think it's good. Sometimes you ask people billing questions and sometimes it takes a little while to get back to you. That has nothing to do with the caregivers.

She had been here and done some respite before she moved, the prices were pretty reasonable, actually, substantially less than the other places in the area, she knew some of the people on the staff and they were familiar with dealing with her. Right now we're working on medication so that she can go back. The care has been pretty good, she was kind of sneaky with the medications and they brought it to our attention that she was trying to hide it but she was in the general community and not the alzheimers unit, but that progressed rapidly. They did have people over with her helping her get involved with games and things like that so if we can get her to where she can go back we'll see how it goes.

It was very nice. It was bigger and the staff was very nice. My family was not happy with the head of nursing there. We just didn't like it. He kept pressing medicine and saying my mom needed more medicine. It was great when she was still about to do the assisted living. It was clean and nice so there was nothing wrong with the physical space, it was just the head of nursing there.