Eden Senior Care

I want to start off by saying that the facility provides good care. The communication between the staff could use improvement. My father was on the assisted living unit and got sick, ended up in the hospital and was later transferred to the skilled rehab side. The rehab department was great and helped him gain his strength back. Adam was a GREAT nurse and my father became attached to him right away. They got him back to good strength and he went back home. The facility is costly and we decided not to take him back to the assisted living apartment. But if he needed rehab we would take him back to the skilled unit.

Facility is in a very quiet location. 'Medium to Small in size with great accommodations including outdoor areas. Secure. Very friendly and helpful staff. We had to make a move pretty quickly and they we very helpful in getting all the paperwork squared away and stayed in close communication throughout the process.

This would have been my first choice but it was too costly. Mary Beth was knowledgeable and seemed to know all the residents by first name. She made it welcoming as opposed to a lot of the other places. Am sorry we couldn't afford it.

Both my parents moved into this facility just over a month ago. Overall they are both satisfied. Functionally my mother is doing much better than she did at home, as I was unable to provide everything she needed by myself. She requires extensive personal care and supervision, which the other facilities I checked out were not able or willing to do (except maybe Gateway in Euclid, but it was not a very nice looking place and had small rooms). Also they tell me they will care for her right through to end of life, regardless of how needy she becomes, by utilizing an additional visiting hospice service. Dad is mostly independent. They share a one bedroom with 1/2 bath, no kitchen. Most of the staff is very friendly and they go out of their way to make my parents happy. Even the chef and maintenance man welcome newcomers and mingle with the residents. A few of the aids are unfriendly. But most of them are very caring and flexible to accommodate whatever my parents want and need. They even help her brush her teeth. It took a couple weeks to learn our needs, and during that time mom was not happy. But now the nurses have mom's meds on a schedule that works well for her, and are managing her pain well. When the nurse call-button is pushed sometimes there is an hour wait, so I've learned to anticipate generally the times mom has pain and to get Dr. orders for pain meds scheduled routinely an hour before the pain comes, which is working beautifully. She requires monthly blood transfusions, and last week the first one happened smoothly without a problem. The food was very good the first 3 weeks, home style comfort food. But the past week it has not been very good. They are changing cooks, so hopefully it will improve. Also, to be fair, my parents like to eat later than scheduled mealtimes, and their food has to be re-heated in the microwave. Bathrooms could be cleaned better and more often. Laundry sometimes gets mixed up with other residents'. There is higher turnover with the aids than I would like, and sometimes they do minor annoying things, but overall they are doing a very good job. The activities are so-so, but in my opinion it is too much for one person to do well. One person is doing every aspect of all the activities by herself. The facility is very well maintained, clean, safe and nicely furnished with a country cottage feel and look. All the buildings are one level, there are no stairs. There are lots of birds, squirrels, 3 cats (outside) and Canadian geese and ducks on the premises. It is set off from the road and quiet, with woods behind, yet it's at a major intersection (Rt. 91 and Euclid) with almost everything you need nearby.

Brookdale Joliet was a very good place to have my mother-in-law. The staff was very friendly.

So far so good. She says she is really happy with the other residents and how nice everyone is. We chose them because of how friendly they were.

This a beautiful and spacious facility. It is always clean. The staff is really nice and professional, but at times they seem to be short staffed. The other residents here are very nice as well. The communication between staff and family could be better, but overall this is a great place.

This facility is really excellent. It concentrates on assisted living and it also has a skilled nursing unit. A memory unit is coming in January 2016. There are lots of activities. The residents seem very happy. The staff is very friendly and busy. The studio apartments are nicely appointed with good closet space and excellent bathrooms. There are no kitchen facilities in the apartments although they do have small refrigerators and microwaves: the staff want to encourage the residents to get out and interact and use the communal snack and lounge areas. They are sensitive to sight-impaired people. The administrator was very friendly, knowledgeable, and generous with her time.

With short term memory I love the way they keep mom very busy with activities and friendliness. Before she use to just sit in a room but now I see the happiness in her eyes.

So far this seems like wonderful place. It is clean, the staff is very nice and the food is pretty good too. I like that it doesn't give off the feel of a nursing home.

My dad has been at Bella Vista for about 2 weeks now and he seems to be adjusting well. He really likes the food, likes having someone clean his apartment and even change the sheets on his bed. He loves the brightness of his apartment and the great view of the park. I'm so happy to know that someone is making sure he takes his medication and he's not spending so much time alone like he was in his old apartment. Minor complaints are the upcharges for indoor parking, phone and WiFi.

At Emeritus at Legacy Gardens everybody is extremely friendly and helpful. They really need more of an activities program here. Other than that I am pretty pleased with everything at this facility.

Martha [last name removed] has been incredibly helpful in helping us establish a relationship with Brookdale. We were working within time limitations and Martha and the nurses worked tirelessly to screen my husband and assure we could sign a contract on a timely basis.

Everyone is very nice. Nurse is wonderful! Has a nurse on AM and PM which is wonderful.

The food there at Brookdale Burr Ridge is very good. My friend says she has problems with parking as the place is always so crowded. I think they should have some sort of valet service or something to remedy this issue.

We toured this community when we were looking into care options for a loved one. This was a nice looking place overall, very clean and well kept, and the people we spoke with were all friendly. However the rooms were a little small compared to other communities in the same price range.

I'm very happy with the Emeritus of Burr Ridge. It's been a really wonderful experience and I'm so grateful for the recommendation. I am very happy with everything.

Good location, good facility.

The staff always is respectful, cheerful, and kind to the residents, day or night. Unfortunately the high turnover of senior admin staff causes us some concern. However, that has not affected the quality of care.

Nice and clean. Nursing rooms are layed out nicely. Not too big so it's easy to find your way around. We need a more extensive memory care program.