Eden Senior Care

Like how everything all on ground floor. Close to family members. Great value for price. [name removed] is nice person. I'd tell anyone w/mobility issues looking for less space to contact you all/check out Hilltop

4 stars. Staff are caring and responsive. They have been helpful in securing physical therapy, and in helping me secure medical referrals, as needed. Maple Ridge has been my first experience to find assistance for my brother. My impression is very positive. Staff are friendly and responsive. Patients wear alert buttons for immediate needs. Food is good.

I would definitely recommend Eden Vista to others! I loved how there was 24/7 nurse care. My sister and I felt comfortable with the staff knowing they helped my dad with his medication throughout the day, showers and incontinence issues. The staff were also very helpful with doing his laundry often. At the last place he was, my sister and I had to do it on our own, so it was a huge help with the staff at Eden Vista doing it. The admin were also so kind and nice, and they let us know if we needed anything to contact them any time. Overall, Eden Vista was a 10/10!

Had a friendly welcome. Friendly staff. Had the tour and was well informed.. I liked the facility. It is a hard decision for me to make. I very much would like to come here. I just can not make up my mind. I am thinking I want to stay where I am one more year and make my move next year at this time.

Prompt response time from the administrator and nurse for the assessment. Very willing to work with us. The facility is undergoing renovations. Hopefully, upon completion, the facility will seem brighter. Lovely views. Rooms are a bit small.

They have very nice staff - always on top of it. I would recommend them to others who are searching for a place for their loved one.

The tour representative was courteous and professional. The facility was clean, but the common area where the residents gather to watch TV appeared to be cramped. The facility was a little further than I would like to travel. There are no close restaurants that I saw where I could pick my Mom up a quick lunch. Although I'm aware of my Mom's level of care status the price was a little high and with a continuous increase every year, it would be a strain due to me not winning the lottery yet. For the above reasons that I mentioned this would not be a good fit for my Mom. Thankyou for your time.

All facilities have a problem with staffing. Maple Ridge is not exempt. The quality of food is good. There are times I question the choice of food for dementia patients.

There are several care givers who are exceptional and provide excellent and genuine care. The administration is willing to chat any time about my concerns. There are times that they are short staffed and the limited number of care givers is not sufficient to provide the care needed on a memory care unit, no matter how hard they work. Often the food provided for meals is difficult for the residents to eat.

It seems like they are adding more residents to existing staff. In the afternoons it seems like they just mostly sit in the tv area. I think they are going through some changes right now

The nursing staff is very good, respectful and caring, they seem to be under staffed at times. Food is average.

Seems like a nice place. Clean and a lot of amenities. Good location and they seem to have activities for their patients. I don't know if they take Medicaid for people without a lot of money, as one needs to have enough money in bank account to cover 2 years of residency.?? Which puts it out of reach of many people in need.

What they could improve on would be keeping food warmer for the residents that take food in room

I had an issue with Eden Vista but wish I could have let my mother live the rest of her days there. If I could have afforded it I would have kept my Mom there.

There is hardly any parking spaces. Specially in the evenings. Otherwise I like living here. I already told 2 other people about Hilltop. I like it alot here. It's just parking spaces. There aren't enough. Thanks [name removed] for finding this place for me. I couldn't have found it on my own. A place for mom is very very helpful.

cleanliness seemed OK while we were there, but as we were checking out, we found a dead mouse in the closet because of this. Many of the girls were wonderful however it took too long to answer the call button in general. administrative staff, they were very helpful. food overall he was satisfied with the food. I cannot read the activities because he did not participate in many of them. When he was evaluated, we told everyone exactly what his needs were, and then, after being there for a short time we were raised to the next level of care. Overall, it was fine to good. The one issue was at the residence, weren't very friendly and we're often dozing off when eating dinner.

There has been a change in ownership...Now called Eden Vista. For the most part the staff has been friendly, accommodating, flexible and tends to the residents' needs. One consistent complaint centers around the food.

What we like the most about the community are the activities they offer and the friendliness of their staff members. Yes, we would recommend Eden Vista Burr Ridge community to other families based on the experience so far.

It has been easy to get to know the Executive Director, the Director of Wellness, and the Plant Operations Director. They bend over backwards to be helpful and responsive. I get instant phone calls if issues arise. As I have found elsewhere, floor staffing is strained at times, and responsiveness to my brother's beeper is not always speedy.

Kind & caring employees. Residents & staff are very friendly. Cleaning, maintenance, CNA’s and staff are very attentive. A quiet, pretty place to live with great activities & celebrations. More aides would be of benefit, but they’re very good about stopping in when they’re not busy to check in.