Eden Senior Care

A good value for your money. The staff are kind to the residents as well as the residents' families. They seem to genuinely care about the residents and have a personal relationship with them. My mom likes the food. The APFM representative that I worked with recommended this community and said not to overlook it. I am so glad I took his advice!

We enjoyed our tour as this location did not remind us of a typical senior home due to the homey cottages and outdoor access. The prices were extremely reasonable as well. The showering in the Hall was a deal breaker- otherwise we loved it!

Nice new facility with plenty of inside and outside gathering places and plenty of activities planned. The independent living section was buzzing with activity. However, given the assisted living section recently opened and is not full it it was difficult to determine how resident and staff interactions would occur. Variety of floor plans for assisted living residents.

I found this facility to be an adequate environment if a person only wants a one-room with bathroom accommodations. Additional care options are available based on a nurse's assessment.

My initial impression was not great when they couldn't find my tour reservation. But while I was sitting and waiting, I saw a lot of friendly and good interaction among residents and staff -- even the staff that was cleaning the floors. My visit turned out well. Al answered my questions and gave a clear picture of life there. I really liked that they gave a skilled nursing section as well as assisted living and memory care. The layout of the rooms is nice, and they all have two big windows to let in light. They seem very committed to getting residents out of their rooms and involved with each other doing all sorts of activities. I think it is a nice option for mom if she can afford it.

Staff is friendly and professional. Food is good and they have plenty to eat.

After touring numerous facilities for my loved one, it was such a relief to find Rock Run. They were concerned about his well being and needs from day one. They went above and beyond to help us make a smooth transition. The staff are wonderful. I would definitely recommend Rock Run.

This is a very lovely place in a beautiful setting. The guide was warm, friendly and understanding, the residence was very clean and odorless, the décor is beautiful and there are many inviting common areas and activities.

I visited facility for about 15 Min. I was impressed with the cleanliness and "home like" feel. It is quiet, bright and has a friendly atmosphere. Their dinning room looks more like a nice restaurant. There was a lot of carpeting throughout and still no odor...got to be tough to keep that clean...very impressive. Their prices were reasonable. They have RN on duty. Good overall first impression of the few staff I met. Didn't give 5 stars only because difficult to evaluate completely in 15 minutes.

The people there were very friendly and warm. The main sell was the fact that they have BOTH asst. living as well as skilled nursing. I also loved the decor, it was very beautiful and up to date!

I toured this facility while looking for a place for my Aunt. There were a few reasons why I didn’t pick this facility but the biggest one is just the location. The marketing director was very helpful and informative. They answered all of our questions and gave us clear answers. It’s a very quiet and clean facility. I would recommend it to other families.

We looked at Brookdale, and liked it very much. [Removed] was wonderful. We also like the size of the apartments she showed us. I think, however that this community was just a bit too quiet for my loved one.

I initially was looking for a place to take my wife to go because she needed round the clock care and observation. One of the biggest things that I noticed about this place is that the training is so much different here than at a normal nursing home as far as handling the patients goes. One of the biggest things, I’ve learned, for Alzheimer patients is that the idea that they can’t go where they want to or that they have to make a decision right then and there sends them automatically into a bad state of mind. The freedom that they give everyone at the Charleston House allows the patients to feel independent but it’s really the facility controlling the situation without creating a problem and observing their behavior from a distance. Every patient has a buzzer necklace that they can use just in case they need help but are otherwise able to roam free. My wife has her own room and privacy and, upon moving her in, I was able to take all of her things from our home and put them in her room to make it feel like home for her. I was able to completely customize it and it’s very spacious. The facility is kept pretty clean. When I walk in, there aren’t any bad smells that are overwhelming and they help keep my wife very clean. I provide the toiletries, laundry soap, all of the bedding and furniture, and nothing is allowed in the room (furniture-wise) that is not covered for safety. There are 4 different wings to the facility, my wife being in wing 2, and the staff is wonderful about working together. There are typically 3 staff members to each wing per shift with 3 shifts per day. I’ve worked with every shift before and they all are extremely cooperative and very good to work with. My wife sometimes has outbursts and they just do an incredible job at helping her calm down. They have little things they do when they’re working with patients to make sure they keep calm, like offering them their favorite snacks. The staff is always friendly and I’ve never seen them doing anything other than smiling while they’re working. They keep me informed about everything involving her and everyone has a phone to reach the head nurse of that particular shift 24hrs a day. The meals are always hot and I’ve noticed that the staff will come around after every meal and notate how much the patient ate, what they had, and how much of it was left over. The only thing I’ve had to furnish for my wife food-wise is lactose free milk and lactose free ice cream so she can be included with the other residents. They have really good activities here too. My wife loves doing crafts; there’s entertainment, they provide calendars for the month with activities that are going on, there are games, movie nights, sitting areas with large screen TVs, and they’ll play music. They’ll typically do activities in the morning or afternoon because by the time evening comes around most people are already in their rooms. They even had a Grandparents’ day recently where they invited the families of the residents and had all of the kids sit with their grandparents to eat some muffins and ice cream. Something to keep in mind, however, is that this is an Alzheimer’s unit, so some of the residents can come off as scared or standoffish with strangers. I’m honestly impressed with this community. If I could be critical, the only thing I would say is that we have long-term care insurance and it feels like the owner won’t work with our insurance. They want their money upfront and they weren’t very clear about that at the beginning of the process. It can put a bit of strain on the wallet if you aren’t prepared but I’m working around that. Otherwise, I’ve already recommended this place to others.

My Dad was living here once before and was able to live on his own for about 3 years before coming back. We toured a few places before making the final decision to move him in but we both love that it’s close to where I live and they seem to be really caring. The staff is very easy to communicate with and they’re very helpful when/if they find out there is a problem. The food is pretty good from what I’ve tried and my dad says he likes it. They keep everything nice and clean. They have activities like bingo, scenic bus tours, and they’ll do trips to Walmart and sometimes the library. It can be a little on the expensive side, but they seem to be really taking care of my dad and everyone seems nice. I would recommend it here.

I have no complaints of how thing are going for my loved one since she made the move into this community. The staff have been very helpful and I am comfortable with the care she has been receiving while shes been there. She has had no issues with the meals and participates in some of the activities that she is able to. I just do not like that they keep raising the rent on us. She has only been there two months and it has already been raised.

We toured Mission Creek and it was a nice and clean community. The people there seemed friendly and provided us with the information regarding the care and security we were interested in. We chose another community that was a better fit for our loved one.

My mom seems happy with Rock Run Place and the experience is working it out. She is still trying to get use to the community. We have taken her down to the meals and to a bingo game. It all looked pretty good to me.

This community looked nice when we visited. The person that took us on tour was nice. My loved one did not like the style of the rooms. The rooms are small and while you have your own bathroom you have to share a bath and shower with the other residents.

From what my parents have told me they are doing well in this community. I do feel comfortable with their move to this community. I know they are safe, and in good hands. The staff is kind, and they are taking good care of them, and their needs. From what my parents have told me all is going well for them in this community.

Staff very friendly and welcoming. Spent considerable time asking about my Dad and his preferences. Offered many options to meet his needs. Lovely and homey facility with spacious gated walking area and courtyard so Dad can get out and enjoy. Good programming that understands memory impaired clients. Seems like ample staff. Willing to accommodate family with move and setup. Seemed they put residents first. Price is higher then others I toured but seemed well worth expense.