Eden Senior Care

Our loved one has been here a few week and so far we've been impressed with the service here. The staff has been very responsive to any requests we've had, and they're very communicative when it comes to updates on my loved one's health and well-being.

My mother was here just for respite for 2 weeks so everything was inclusive. The emeritus is a very much smaller facility, it was never a consideration as a permanent placing because of the size, the programs that are available and if I'm not mistaken, I don't think they have memory care. It's a beautiful place, very clean, the rooms were excellent, the staff was excellent. I would highly recommend them as a respite but maybe not as a permanent placing for nursing. We saw the special on emeritus and I think they did a big disservice to emeritus by zeroing in on the one nursing home and I think they made a huge error in focusing on them because our experience was very good. On the one hand it was very informative and helped us know what to look out for but I kind of felt sorry for them.

Parkview Manor and their Rehab center gave me a new life! On July 1st 2013 I was taken to the nursing home unable to sit without falling backwards. The dizziness had taken over and I was unable to function physically. With determination, lots of help and care/concern from staff I am now going home not only with a new body but also a whole new outlook on life. The people at Parkview strive every day to bring you back to life. Thank you from the bottom of my heart, and my wonderful family thanks you all too! Judy Kirsten, August 21, 2013

I’d like to share some general thoughts about my Mom’s stay at Lakeshore Manor in Oshkosh, WI. When no one else would accept my Mom as a patient, Lakeshore Manor did. The facility that promotes itself as the best in the area was nice to us, however would not work with us. My mom was too angry, potentially violent, and not properly medicated to be a patient there. Lakeshore Manor accepted my Mom and worked with us as a family. Lakeshore Manor was truly a partner. The staff came to genuinely care for my Mom, no matter which one of her many dementia-induced personalities presented itself on any given day. Lakeshore Manor worked with us so that she would be properly medicated, their staff was there understanding her needs and the family needs. We worked together through some difficult situations, but Lakeshore Manor never gave up on her. The options that were available to her on a daily basis to socialize and interact with others were endless. The activities coordination was wonderful. Just watching the staff get everyone into the great room to participate was to watch an exercise in patience, love, and caring. I saw all of Lakeshore Manor’s residents treated as individuals, not just a body in a room. Lakeshore Manor allowed my Mom to remain there to the end of her life. They assisted us in recommending and working with a hospice provider. Other facilities would have forced us to move Mom once she entered hospice. Her dignity and uniqueness as a person was protected until the end. After she passed, many staff members asked me if they could come in and say their good-byes. It was personal to them, not just a job. I would never hesitate to recommend LSM to anyone. It is a wonderful facility, staffed by caring individuals and an asset to have in our community. I send my best wishes to the staff, I miss their smiling faces. I would give a 4 ½ star rating to the care my Mom received and that is because I really don’t give 5 stars to anything I review!

Kind & caring employees. Residents & staff are very friendly. Cleaning, maintenance, CNA’s and staff are very attentive. A quiet, pretty place to live with great activities & celebrations. More aides would be of benefit, but they’re very good about stopping in when they’re not busy to check in.

Overall, the facility has been really great for my dad. My twin sister and I really appreciate the care and help that my dad has received including house keeping, laundry, and showers. As the time went on, the quality of care has improved. The admin staff, including the director of nursing, have went above and beyond in getting the help and assistance that my dad needed. For example, the director of nursing was able to get medication for my dad that was extremely cost effective. She also helped him to have the in house pharmacy provide the meds instead of us trying to find an outside facility to get his meds. The staff are very friendly and the facility is very clean. The only downfall is the price. Although the price is manageable, it would be nice if it was a cheaper.

Eden Stow staff are professional and mom has settled in nicely. The staff are friendly and attentive to residents. The only complaint is they don't do enough showers for residents and there slow on changing bed linens.

Eden Vista was clean and caring with attentive staff...the only thing was administrative when things were finally over. Regarding the refund.

I have found that the nursing home business is a bait and switch. When I went with a place for mom I had a set amount of money to spend each month with my mom"s retirement. They will promise you the world and price to get you in, but when you get that first bill you pucker because it's NOT what was discussed and they Don't care!!!! Don't let me go into the medication problems and all the other BS that goes on. Here in Ohio I will fight for reform and to tell the truth to people about the bait and switch tack ticks they use!!!!!

Could use more care givers, but everyone is short of help. Food is good and administrative staff very helpful, and responsive. Not a lot of activities, but it is a smaller facility.

Staff work hard to keep her safe and well cared for. They are kind and respectful. After establishing a system of communication, family receives updates weekly. Although there are facility activities, Mom mostly opts out. Overall, she has settled into a routine and we are very happy with this arrangement.

A lot of staff changes. Some employees were not friendly with residence. They don't want to be there. There a few that are great. Just changed ownership. Not sure how that will shake out. They have a lot of activities but my mother in law refuses to participate and they tried to convince her. Food has varied especially on weekends or who was cooking. It is clean. It smells fine. My mother in law does not go to dining room. She refuses to. They allow it and bring her food to her. It is a smaller facility they have memory care in a separate building and those who need a hoist/lift in a third building. We think it is a good fit for her.

The entire staff was very thoughtful in their kind care of my mom. The room size was great, but the food wasn't the best.

It is clean. The people are friendly. The monthly cost appears reasonable compared to some other facilities. They have skilled nursing, memory care and assisted living to assist mom as she ages and transitions to different levels of care.

The facility does struggle with being short staffed. Communication with staff is a slow process. But we know that [name removed] is safe there and treated well.

The main issue we had, is they were in the middle of changing to Eden Vista, and their billing was all messed up. I really don't know If their service declined, as we didn't have dad at the facility too long after that.

I visit [name removed]pretty much daily at Maple Ridge. She's usually clean, groomed , and wearing fresh clothing. By itself that is a big improvement over the last facility. I pay attention to all the other residents as well and don't get the feeling [name removed] is being treated differently because they know I'll be there.

They were understaffed and I wasn't thrilled with the care from the workers. The hospice people were very good and attentive and caring.

What we like about the community is the activity directors and physical therapy are really great. I do think they should have one more CNA's on shift so residents can be changed more promptly. I do also think that the memory care residents are treated so kindly

The staff is very caring and truly have the residents well being in mind. The caregivers have always been friendly and kind to the residents and family members. The biggest challenge as I see it is getting enough caregivers hired and trained. Every extended care facility has the same issues. I'm am confident that they care for my Mom and I don't worry about her health and safety.