Eden Senior Care

They are friendly and caring. They allow small dogs and cats. They offer a storage area. My mom is not a fan of the food, she is a picky eater. They have a lot of different room layouts and three elevators. They have lots of outdoor space, three patios, and a space for smokers.

My mother moved into Brookdale Prospect Heights in the Fall of 2015. It was a very difficult transition for her to go from living independently to group living. The director and the staff of Brookdale worked tirelessly and diligently to help her through the adjustment. I would say it took her a full 2 years to finally acclimate to the new environment (she was 94 years old when she arrived). Once the adjustment was made she joined a few activities and a new woman emerged, smiling and content with her new surroundings. Now with the pandemic going on, I was once again concerned, but I can see the staff are doing everything in their power to keep all the residents and staff healthy and safe. I highly recommend Brookdale Prospect Heights for your loved one!

No one likes to think of an alternative living place for a loved one, but upon visiting many senior living possibilities I was very impressed with this particular facility. Upon arrival I was greeted quickly and felt a true concern for my specific needs. Was given a tour of the place and as I was asking questions of my tour guide, [name removed],she was knowledgeable and caring about my concerns. The place was clean and the residence knew my guide by her first name and were very happy to see and exchange words with her.I left with a great impression of Maple Senior Living.

The individuals that manage Bella Vista are caring, friendly and take time to get to know my mom and what her needs may be.

I like this community for the excellent tour that we received. I was happy with seeing such friendly and caring staff. The community offers a clean environment. The menu and the list of activities would have been helpful to my brothers care. We would recommend this community for the many choices of care.

We were very impressed with our tour here, in fact we did a second tour another time and the staff did a really great job, they took their time showing us around and answering all our questions, The community is clean, open and spacious, the rooms are a nice size and I would definitely recommend a tour here.

What a wonderful group of people. We could not be more satisfied with Brookdale Willoughby. [Removed] the director helped with all the details.

My dad is still adjusting to living at this community. He is getting good care. The staff are encouraging, attentive and quick to respond to any issues. They have good communication inside the community. The food is good and they are working with his current dietary issue. They offer a lot of daily activities and the community is clean. I would recommend the memory care unit for residents with severe dementia.

Things are going well for my mother since her move into The Inn at Willow Falls. My mother is enjoying all of the activities that they have to offer and everyone is very nice...

The manager and the marketing director are super great. They respond to your questions quickly. The entire staff is very helpful. They have a nurse on duty twenty four seven. Mom has made friends and enjoys some of the daily activities. She says the food is good. The community is extremely clean and they do a great job of keeping the walkways cleared of snow.

The tour guide answered all of my questions and concerns. A proper tour of the whole community was given to me. I got to see the neat bedrooms and dinning room. Everything was very organized. Additional information about the community was provided such as their meal plans, their pet friendly services, and transportation.

very good care but a little lax on helping with check in and check out

Overall I was very pleased with the facility. Clean and very friendly staff. Was concerned about the tv programs being watched by residents. Don't find shows like Criminal Minds and Law and Order to be appropriate. Seems like the shows being watched are more for the staff than the residents.

Our family has had good experience with Brookdale--both in Stow, OH and Winter Haven, FL. The Ohio location is more permanent for Mom (who suffers significant dementia). Staff has gone to great lengths to help Mom adjust from her recent widowhood and multiple residence changes. Our case has been challenging, and the staff has done a great deal to help Mom transition. We have had severe and unexpected setbacks, but Brookdale's people have stepped up time after time. Our situation has calmed, and Mom is settled in the memory care area. We recommend Brookdale to anyone needing elderly care services.

My mother is doing wonderful. Her health is improving and she really enjoys the place. They are taking very good care of her and her needs. The community is very nice and clean. The staff is great, they are welcoming and helpful. She is now the bingo queen, she really loves to play bingo. They do offer many activities for her to choose from. She is pleased with the food. I know she is reeving great care at this community.

Great place and especially the staff who are so, so helpful and kind.

Merrill Hills Manor is going good. It is very clean. T he staff is really friendly there. Every time I am there they have him doing something. I have no complaints. It has been an overall good experience.

Brookdale Prospect Heights have been very good about trying to accommodate my father-in-law who is kind of a challenge. He ended up falling the first night he was there. After a day or two they suggested that he needed more therapy. He is now back in his assisted living studio. He thinks he can do things and does them very quickly. Getting him to change at the age of 88 is a challenge. I think well of the facility. They are doing best they can given how difficult my father-in-law is. We will see how things continue to go here.

My husband and I had visited several other assisted living communities and didn't feel comfortable with my parents living there. We feel that Brookdale in Stow ,Ohio takes pride in all they do for the residents. The community is decorated beautifully and is clean!!! ALL the employees go out of their way to help and please the residents.

At this point we are pretty happy with them. It's a secured area, so sometimes there is a little bit of a wait to get in and out. I would rather have it that way, though, and know they are safe. They are doing a good job.