Eden Senior Care

The entire staff was very thoughtful in their kind care of my mom. The room size was great, but the food wasn't the best.

It is clean. The people are friendly. The monthly cost appears reasonable compared to some other facilities. They have skilled nursing, memory care and assisted living to assist mom as she ages and transitions to different levels of care.

The facility does struggle with being short staffed. Communication with staff is a slow process. But we know that [name removed] is safe there and treated well.

The main issue we had, is they were in the middle of changing to Eden Vista, and their billing was all messed up. I really don't know If their service declined, as we didn't have dad at the facility too long after that.

I visit [name removed]pretty much daily at Maple Ridge. She's usually clean, groomed , and wearing fresh clothing. By itself that is a big improvement over the last facility. I pay attention to all the other residents as well and don't get the feeling [name removed] is being treated differently because they know I'll be there.

They were understaffed and I wasn't thrilled with the care from the workers. The hospice people were very good and attentive and caring.

What we like about the community is the activity directors and physical therapy are really great. I do think they should have one more CNA's on shift so residents can be changed more promptly. I do also think that the memory care residents are treated so kindly

The staff is very caring and truly have the residents well being in mind. The caregivers have always been friendly and kind to the residents and family members. The biggest challenge as I see it is getting enough caregivers hired and trained. Every extended care facility has the same issues. I'm am confident that they care for my Mom and I don't worry about her health and safety.

Thing they could improve on, would be quicker response to phone calls and emails that we send to check on his care. However, we like that they changed his diet when he began choking on food. He loves it there, and that is a great reflection on his care. The staff is friendly for the most part. We have had a couple interactions with a nurse and she seemed bothered when I asked a question about his medicine.

It is a que sera sera environment. Get the facility manager out and about. Fix the kitchen equipment and supply chain issues .

Eden Vista has been a wonderful place for my mom. The staff is kind, attentive, and I feel as though this is the best place for her. The only problem is the kitchen food is good, but it is often late and cold upon arrival. It just seems very unorganized. Other than the Kitchen… it is a very nice.

My mother became a resident here over a year ago. While the biggest issue is having to place your mom in any facility, it took her time to adjust. I talk with my mom daily and there are always going to be things that don't seem right or may upset my mom, overall, she has found her place here and seems very happy. The staff has been great with all aspects, they are easy to work with and the get back to you when you have questions. My mom has made many friends, and she says you have to make the best of each situation. She is involved with decorating, daily activities and the outside patio area. While the facility maybe older, they are constantly trying to make things better for the staff and residents. Given all of the interworking of a facility like this I think they do a very good job trying to make the resident experience a home and a feeling of being loved and cared for. I would be happy to discuss with anyone about my mother's experience or you can certainly ask her as well.

Mission Creek is a wonderful facility. The nurses take wonderful care of the residents and keep them busy with many activities.

The caregivers are very good as is most of the staff. They need to hire more staff in several areas. The entire inside needs to be brightened up with a new paint job-very dark.

[name removed] is at Clifden Court and he is receiving very satisfactory care. They have been helpful in getting him settled in and cared for. Their staff is quite responsive and helpful.

Overall, The Heights at Evansville Manor is a great place and has wonderful people, but the main complaint has been the food quality.

As you know you get what you pay for. On the whole it has been a positive experience for my brother. Going from total independence to assisted living has required a 3 to 4 week adjustment period. Relationships are a two way street. Once my brother and staff got to know each other, both developed a mutual sense of expectation and cooperation. Staff shortages are evident but administration seems to be trying hard to maintain appropriate levels of service. Tha facility is always very clean. Food variety and quality is an ongoing concern. Most of the food is brought in from the outside and warmed (not cooked in the facility kitchen).

Clifton court is assistant living. My mother in law was assessed as a level 4. The rooms are nice. Some have a sink and refrigerator and others do not. Size also varies. Rooms are clean. Food for most part is good. There are days when take out would be better. Staff on 2nd and 3rd is a mixed bag. Sometimes meds are delivered and sometimes not. My mother in law gets eye drops and we decided the facility should do all meds. Application is over done and she runs out. There are a few who don’t want to be bothered. That is the exception. We go every night and check on her. I wish we could have sat down with the outside service providers to understand what they offer like podiatrist and doctor. I also noticed the improvement in my mother in law and had to ask for a reevaluation to decrease the care cost. They did do it. With everything this a two way street. My mother in law can be stubborn and that adds to the mix. Overall we like the facilities.

I really didn't experience a lot of things that they offered like meals and activities because my wife was only there 9 days, but It was a very nice place. Yes I would very much so recommend them to others, if I get in that situation I hope they have a bed open for me.

She is content for now and that's a blessing. Transportation options could be better. Overall it's been as good as it could. I've had all positive interactions with the staff. The residents have been friendly as well.