Eden Senior Care

While the move-in has been delayed a bit, I am really looking forward to things with Emeritus! It's a lovely looking community, and everyone has been so friendly and so helpful. The marketing director was a huge help throughout the whole process, and the community has just been very welcoming in general!

I wish someone would have encouraged my mother to attend an exercise class.

Overall the experience with Brookdale Prospect Heights was positive. The first night there they forgot to get her for dinner and that of course was not good. Then there was the head person that I was not very impressed with who (among other things) did not tell us we had to sign a hundred page contract. Other than those issues it has been a good experience. The nurses did really well, were very caring, and made sure mom had her meds when she needed them. Overall it is a very nice place with very friendly excellent staff.

My aunt selected Willow Falls in Crest Hill, Illinois. She could not be any happier! She loves her apartment and the food. The staff was extremely helpful in orienting her to the facility. A Place for Mom was extremely helpful in assisting with the process of finding a facility. The information they provided us with was accurate and helpful. I will be referring A Place for Mom services to family and friends. Thank you for making selecting a facility so easy!

My loved one and I stayed here briefly, and during our time there I thought they did a good job. The staff were all very friendly and the care they provided seemed good. Unfortunately due to the way the community was set-up and staffed all the residents, even on the first floor, had to be able to get out of bed and into a wheelchair on their own in case of emergency. After the fire marshal visited the community they began to enforce this rule, and we were not able to stay. The care here is good, but be aware of this if you or your loved one has mobility issues.

My mother was here just for respite for 2 weeks so everything was inclusive. The emeritus is a very much smaller facility, it was never a consideration as a permanent placing because of the size, the programs that are available and if I'm not mistaken, I don't think they have memory care. It's a beautiful place, very clean, the rooms were excellent, the staff was excellent. I would highly recommend them as a respite but maybe not as a permanent placing for nursing. We saw the special on emeritus and I think they did a big disservice to emeritus by zeroing in on the one nursing home and I think they made a huge error in focusing on them because our experience was very good. On the one hand it was very informative and helped us know what to look out for but I kind of felt sorry for them.

Parkview Manor and their Rehab center gave me a new life! On July 1st 2013 I was taken to the nursing home unable to sit without falling backwards. The dizziness had taken over and I was unable to function physically. With determination, lots of help and care/concern from staff I am now going home not only with a new body but also a whole new outlook on life. The people at Parkview strive every day to bring you back to life. Thank you from the bottom of my heart, and my wonderful family thanks you all too! Judy Kirsten, August 21, 2013

I’d like to share some general thoughts about my Mom’s stay at Lakeshore Manor in Oshkosh, WI. When no one else would accept my Mom as a patient, Lakeshore Manor did. The facility that promotes itself as the best in the area was nice to us, however would not work with us. My mom was too angry, potentially violent, and not properly medicated to be a patient there. Lakeshore Manor accepted my Mom and worked with us as a family. Lakeshore Manor was truly a partner. The staff came to genuinely care for my Mom, no matter which one of her many dementia-induced personalities presented itself on any given day. Lakeshore Manor worked with us so that she would be properly medicated, their staff was there understanding her needs and the family needs. We worked together through some difficult situations, but Lakeshore Manor never gave up on her. The options that were available to her on a daily basis to socialize and interact with others were endless. The activities coordination was wonderful. Just watching the staff get everyone into the great room to participate was to watch an exercise in patience, love, and caring. I saw all of Lakeshore Manor’s residents treated as individuals, not just a body in a room. Lakeshore Manor allowed my Mom to remain there to the end of her life. They assisted us in recommending and working with a hospice provider. Other facilities would have forced us to move Mom once she entered hospice. Her dignity and uniqueness as a person was protected until the end. After she passed, many staff members asked me if they could come in and say their good-byes. It was personal to them, not just a job. I would never hesitate to recommend LSM to anyone. It is a wonderful facility, staffed by caring individuals and an asset to have in our community. I send my best wishes to the staff, I miss their smiling faces. I would give a 4 ½ star rating to the care my Mom received and that is because I really don’t give 5 stars to anything I review!

The staff is very caring and truly have the residents well being in mind. The caregivers have always been friendly and kind to the residents and family members. The biggest challenge as I see it is getting enough caregivers hired and trained. Every extended care facility has the same issues. I'm am confident that they care for my Mom and I don't worry about her health and safety.

Thing they could improve on, would be quicker response to phone calls and emails that we send to check on his care. However, we like that they changed his diet when he began choking on food. He loves it there, and that is a great reflection on his care. The staff is friendly for the most part. We have had a couple interactions with a nurse and she seemed bothered when I asked a question about his medicine.

It is a que sera sera environment. Get the facility manager out and about. Fix the kitchen equipment and supply chain issues .

Eden Vista has been a wonderful place for my mom. The staff is kind, attentive, and I feel as though this is the best place for her. The only problem is the kitchen food is good, but it is often late and cold upon arrival. It just seems very unorganized. Other than the Kitchen… it is a very nice.

My mother became a resident here over a year ago. While the biggest issue is having to place your mom in any facility, it took her time to adjust. I talk with my mom daily and there are always going to be things that don't seem right or may upset my mom, overall, she has found her place here and seems very happy. The staff has been great with all aspects, they are easy to work with and the get back to you when you have questions. My mom has made many friends, and she says you have to make the best of each situation. She is involved with decorating, daily activities and the outside patio area. While the facility maybe older, they are constantly trying to make things better for the staff and residents. Given all of the interworking of a facility like this I think they do a very good job trying to make the resident experience a home and a feeling of being loved and cared for. I would be happy to discuss with anyone about my mother's experience or you can certainly ask her as well.

Mission Creek is a wonderful facility. The nurses take wonderful care of the residents and keep them busy with many activities.

The main nursing staff is very good here. I know they've had changes with the management but the primary nurses are very good. However, they need to work on staffing over the weekends with nursing assistants. It's obvious there aren't enough staff. Also, they need to hire persons to wash and put away resident clothes... not put that on the CNA's. The cubicles in her closet are always a mess. Clothing everywhere, missing socks, other residents clothing, sheets etc. in her closet... just a hot mess.

The caregivers are very good as is most of the staff. They need to hire more staff in several areas. The entire inside needs to be brightened up with a new paint job-very dark.

Overall, The Heights at Evansville Manor is a great place and has wonderful people, but the main complaint has been the food quality.

I really didn't experience a lot of things that they offered like meals and activities because my wife was only there 9 days, but It was a very nice place. Yes I would very much so recommend them to others, if I get in that situation I hope they have a bed open for me.

She is content for now and that's a blessing. Transportation options could be better. Overall it's been as good as it could. I've had all positive interactions with the staff. The residents have been friendly as well.

What we like the most about this community is the location, it is very close to use and we would absolutely recommend this community to other families based on the experience we have had so far.