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7.9

Review Score

731 reviews
45 communities
Starting from $X,XXX/mo

Compass Senior Living community listings

Showing 45 communities
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Wildwood Canyon Villa

33951 Colorado St, Yucaipa, CA 92399

Starting at$X,XXX+ monthly
Photo of Wildwood Canyon Villa
5
5 Photos available
9.2
Review Score
27 reviews

Wildwood canyon was like family to us. I enjoyed using them for respite care. They are very professional and treat you like family. We miss going there. My husband is in assisted living closer to home. The...

Provides: Assisted Living, Memory Care

Wildwood Canyon Villa is the valley's premier Assisted Living and Memory Care Community. Offering a panoramic view of the San Bernardino Mountains, the Wildwood Canyon Villa vision is to provide distinctive living for older adults who value independence, yet also welcome the individualized...

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The Grove at Midtown

5211 S Lewis Ave, Tulsa, OK 74105

Starting at$X,XXX+ monthly
12
12 Photos available
9.2
Review Score
82 reviews

The facility is clean. The staff is really friendly. Local administration has been kind and helpful. The lower rating was for the actions of 1 new employee and the failure of regional administration to...

Provides: Assisted Living, Memory Care

The Golden YearsIf you are ready to trade in a life of fear, worry and stress for one rich in quality care, beautiful accommodations, an exciting community calendar and some of the most interesting men and women you’ve ever met, look no further. Nestled among the trees overlooking the beautiful...

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The Pointe at Summit Hills

4501 Upland Point Dr, Bakersfield, CA 93306

Starting at$X,XXX+ monthly
15
15 Photos available
8.9
Review Score
8 reviews

The facility was absolutely wonderful! It was very clean. So much attention to detail. The layout was amazingly ideal for my brother as he was a pacer and it was basically an enclosed oval. The staff was so...

Provides: Assisted Living, Memory Care

Lone Oak Assisted Living

2615 Lone Oak Way, Eugene, OR 97404

Starting at$X,XXX+ monthly
11
11 Photos available
8.9
Review Score
11 reviews

The facility is well laid out, nice walking path to walk outside on. Staff are very friendly and informative. All of this information is based on the room my brother is in, i do not know ehat the other...

Provides: Assisted Living

At Lone Oak Assisted Living in the Santa Clara District of Eugene, residents enjoy an active, engaging lifestyle that promotes wellness and independence. It is our goal to keep our residents linked to resources and opportunities in the community that will fulfill their needs, interests, and...

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Timber Pointe Senior Living

4865 Main St, Springfield, OR 97478

Starting at$X,XXX+ monthly
21
21 Photos available
8.7
Review Score
27 reviews

I rate all categories a 5. She received a lot of attentive care. The food was excellent for a facility such as this. This is by far the best facility I have been in. I have been in more expensive and...

Provides: Assisted Living, Independent Living

Timber Pointe Senior Living offers assisted and independent living options to seniors in the southern Willamette Valley and Lane County, Oregon. Our location in west Springfield allows us to enjoy quiet neighborhood living, yet we are only 15 minutes away from Eugene. We appreciate the...

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The Suites Assisted Living and Memory Care

1301 SE Parkdale Dr, Grants Pass, OR 97527

Starting at$X,XXX+ monthly
22
22 Photos available
8.6
Review Score
14 reviews

Very friendly, helpful and professional staff. Room sizes were from small to spacious. My mom chose the smallest and it was plenty for her. Trash was emptied multiple times a day, cleaning once a week....

Provides: Assisted Living, Memory Care

The Suites is an assisted living community in Grants Pass, Oregon. Grants Pass is a stunning, scenic river town full of beauty, adventure and culture. Just one hour north of the California border, Grants Pass boasts of the largest wilderness areas in the West and is just a short drive to Crater...

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The Iris

1104 6th Ave N, Great Falls, MT 59401

Starting at$X,XXX+ monthly
13
13 Photos available
8.6
Review Score
11 reviews

I give all these questions a 5. It's a good place for mom and she is happy there. The only problems I see is the building is old and they have a lot of plumbing problems. These problems are addressed as they...

Provides: Independent Living

When you want to live in a place of unsurpassed natural beauty, our independent living community in the river town of Great Falls, Mont., is the place to be. With a full activities calendar, upscale conveniences and a region perfect for the outdoor enthusiast, our community is the ideal place for...

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Shawnee Memory Care

1723 Airport Dr, Shawnee, OK 74804

Starting at$X,XXX+ monthly
10
10 Photos available
8.6
Review Score
17 reviews

The staff at Shawnee Memory Care are simply wonderful and show by example their love and dedication to those patients they care for. The building is well taken care of and no offensive odor present but does...

Provides: Memory Care

Shawnee Memory Care is an assisted living community specializing in memory support for individuals with dementia or Alzheimer's. We are the only dedicated memory support service community in the area. Our person-centered approach truly makes a positive difference in the lives of those we serve....

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Evergreen Memory Care

3720 N Clarey St, Eugene, OR 97402

Starting at$X,XXX+ monthly
15
15 Photos available
8.5
Review Score
26 reviews

This facility was the best by far of all that I toured. The activities are designed for mind stimulation the exercises build the body in a fun way....the caregivers are very attentive and kind. The personnel...

Provides: Memory Care

Evergreen Memory Care offers memory care to seniors in the Willamette Valley area of Western Oregon. We are located in a quiet residential neighborhood with easy access to shops and medical services.We also offer exceptional senior living that is personalized to meet your lifestyle needs and...

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Garden Place Columbia

480 DD Rd, Columbia, IL 62236

Starting at$X,XXX+ monthly
14
14 Photos available
8.5
Review Score
23 reviews

It is Super clean with Very friendly staff. The Apartments are nice. The right size. Meals are exceptional. The lady who does activities is wonderful. Mom was not wanting to give up her independence of...

Provides: Assisted Living, Independent Living

Garden Place specializes in providing individual services to it's clients. There is no age restriction for apartments any of our communities. We also offer short term and respite stays. The services provided by Garden Place are not medical. The service that can be provided in apartments include...

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Cedar Ridge Senior Living

10107 S Garnett Rd, Broken Arrow, OK 74011

Starting at$X,XXX+ monthly
8
8 Photos available
8.4
Review Score
55 reviews

Cedar ridge senior living has been a good experience for me and my mom. Mom has lived with my husband and I for 7 years. 3 years ago she was diagnosed with dementia and became a flight risk which made it...

Provides: Assisted Living, Memory Care, Independent Living

A Life Worth LivingTucked away in an idyllic, rural setting in Broken Arrow, Oklahoma, you will have a community that offers you everything you need to embrace a life worth living. You have easy access to medical offices and hospitals, as well as local dining and shopping. You can even admire the...

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Desert Peaks Assisted Living and Memory Care

5525 Cotton Bloom Ct., Las Cruces, NM 88007

Starting at$X,XXX+ monthly
17
17 Photos available
8.2
Review Score
32 reviews

Unfortunately they just don't have enough staff. The little details of patient care were not attended to. Some care staff were more mindful of the details than others. The food was mediocre. The rooms were...

Provides: Assisted Living, Memory Care

Desert Peaks Assisted Living & Memory Care is guided by goodness, loyalty, faith, and fun. We're located in beautiful Las Cruces, New Mexico and offer independent living, assisted living and memory care services for seniors. We warmly welcome you to experience the good people who live and...

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HeatherWood Assisted Living and Memory Care

4510 Gateway Dr, Eau Claire, WI 54701

Starting at$X,XXX+ monthly
14
14 Photos available
3
3 Floor plans available
8.2
Review Score
43 reviews

Make sure you are present when your family member is evaluated and have a clear understanding with the staff about care level needs. Think through the small things that may be taken for granted at home. Be...

Provides: Assisted Living, Memory Care

We are truly a family at HeatherWood Assisted Living and Memory Care and we warmly welcome you to experience the good people who live and work here. Our team believes if you do the right things, the right things happen. We understand that caring is what makes us human, and we work with passion...

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Junction City Retirement and Assisted Living

500 East 6th Street, Junction City, OR 97448

Starting at$X,XXX+ monthly
11
11 Photos available
8.2
Review Score
16 reviews

They have a hard time keeping a cook. Many kid type meals mini corn dogs, fries, chicken nuggets, sandwiches. Soggy over cook veggies. Other times meals good. PA system POOR, can't hear it and due to...

Provides: Assisted Living, Independent Living

Located in the heart of Oregon's historic Willamette Valley, Junction City Retirement and Assisted Living Community offers the lifestyle that's just right for you. With views of the surrounding Coburg Hills and in proximity to fragrant peppermint farms, this relaxed country-style community is an...

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Heron Pointe Senior Living

504 Gwinn St E, Monmouth, OR 97361

Starting at$X,XXX+ monthly
15
15 Photos available
8.2
Review Score
29 reviews

I know is mom has no complaints about Heron Point! They did just change hands, and the food has been much better! So all in all, we are very happy with Heron Point! At first I wasn't sure! But now that she...

Provides: Assisted Living, Independent Living

Heron Pointe is known for offering exceptional assisted and independent living options for seniors in Monmouth, Oregon. We offer quiet country living for those wishing for a relaxing retirement with first class amenities. We are less than one mile from Western Oregon University, and our residents...

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Woodside Senior Living

4851 Main St, Springfield, OR 97478

Starting at$X,XXX+ monthly
16
16 Photos available
8.0
Review Score
11 reviews

I walked into woodside for valentine's Day the tables were set with cloth heart shaped napkins and roses were placed at every place setting. The meal was amazing steak, shrimp with grits and for dessert we...

Provides: Assisted Living

Woodside Senior Living offers assisted living services to seniors in the Lane County, Oregon area. Our convenient location in Springfield affords us easy access to local shopping and dining, and it's only a short drive to Eugene for a wide variety of entertainment options.Our community provides...

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Wyndemere Assisted Living

3001 Riverside Drive, Green Bay, WI 54301

Starting at$X,XXX+ monthly
14
14 Photos available
2
2 Floor plans available
8.0
Review Score
8 reviews

It has been 2 years since my husband peacefully passed at WYNDEMERE ASSISTED LIVING, after being a resident for four years. I have chosen to submit a review of WYNDEMERE ASSISTED LIVING because, upon...

Provides: Memory Care

Wyndemere Assisted Living provides memory care and assisted living in the Fox Valley area in Northeast Wisconsin, offering three individual homes in a beautiful wooded setting: Aspen House with 20 memory care apartments; Birch House with 16 memory care apartments; and Cedar House, offering 12...

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Callahan Court Memory Care

1770 NW Valley View Dr, Roseburg, OR 97471

Starting at$X,XXX+ monthly
12
12 Photos available
8.0
Review Score
18 reviews

They are wonderful to work with and a very caring facility. I highly recommend them to anyone that is looking for a place for a family member.

Provides: Memory Care

Callahan Court is a memory care community for people with Alzheimer's or other types of dementia in Roseburg, Oregon. Roseburg is known as the timber capital of the world and is renowned for its natural beauty. Roseburg is surrounded by mountains, rivers and waterfalls, offering residents...

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Morrow Heights Assisted Living

176 Wards Creek Rd, Rogue River, OR 97537

Starting at$X,XXX+ monthly
11
11 Photos available
8.0
Review Score
11 reviews

Mom did really well at Morrow Heights . She fit right in and made a lot of friends. We ended up moving away from there though and moved back to Washington state. We now reside in Wenatchee Washington. My mom...

Provides: Assisted Living

Morrow Heights is a high quality assisted living community located in Rogue River, Oregon. Rogue River is a charming and quaint town located on the banks of the Rogue River in southwestern Oregon. Boasting a small town atmosphere, Rogue River offers an abundance of outdoor recreational...

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Peachtree Village Retirement Community

1301 West Country Club Road, Roswell, NM 88201

Starting at$X,XXX+ monthly
7
7 Photos available
8.0
Review Score
6 reviews

At home feeling and nice really caring staff always greeting me also signs here and there saying l, "You are loved", this means a lot to the tenants at older ages. At home atmosphere also contented happy...

Provides: Independent Living

We are guided by goodness, loyalty, faith, and fun. Located in the heart of Roswell, New Mexico, the Peachtree Village Retirement prides itself on offering top-notch services. We are more than just another retirement community--we are a place where your family members will want to live. Far too...

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Neawanna by the Sea

20 N Wahanna Road, Seaside, OR 97138

Starting at$X,XXX+ monthly
6
6 Photos available
8.0
Review Score
7 reviews

There is a very caring staff that works hard to accommodate my Mom’s needs. The activity director does an excellent job of including her in activities and assisting her to enjoy them. The physical therapist...

Provides: Assisted Living, Independent Living

Neawanna By The Sea is an independent and assisted living community in Seaside, Oregon. Seaside is a scenic coastal town with plenty of recreational and cultural opportunities. Attracting visitors from all over the country, Seaside is a popular retirement destination where residents enjoy walking...

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Evergreen Senior Living

3760 N Clarey St, Eugene, OR 97402

Starting at$X,XXX+ monthly
18
18 Photos available
7.9
Review Score
13 reviews

My now 88 year-old mom with mild late onset Alzheimer's dementia moved to Evergreen Assisted Living in [date removed]. I toured many different assisted living facilities and this was my first choice. My...

Provides: Assisted Living, Independent Living

Evergreen Senior Living is an assisted living community serving seniors in the Willamette Valley area of Western Oregon. We are located in a quiet neighborhood with easy access to shops and medical services. The University of Oregon is only six miles from us and our residents enjoy all of the...

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Callahan Village Assisted Living

1801 Northwest Garden Valley Boulevard, Roseburg, OR 97471

Starting at$X,XXX+ monthly
10
10 Photos available
7.9
Review Score
12 reviews

Callahan Village is a wonderful facility. The feel of the place is caring, positive, beautiful. One of the greatest strengths is the quality of staff. The care partners, in particular, have shown genuine...

Provides: Assisted Living, Independent Living

Callahan Village & Cottages is an active retirement and assisted living community in Roseburg, Oregon. Roseburg is renowned for its natural beauty and has been called 'the next Napa Valley' for its abundance of wineries. Roseburg also boasts fun, outdoor recreational activities that encourage...

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Vineyard Heights Assisted Living

345 SW Hill Rd, McMinnville, OR 97128

Starting at$X,XXX+ monthly
14
14 Photos available
7.5
Review Score
9 reviews

They were very accommodating, easy to to talk to and responsive to my questions and concerns, I would recommend Vineyard Heights Assisted living to anyone. Hospice was involved at the end and they were...

Provides: Assisted Living, Independent Living

Vineyard Heights is an independent and assisted living community in McMinnville, Oregon. McMinnville is centrally located in the heart of Willamette Valley's wine country and is within easy driving distance of the Pacific ocean, Portland and the state capital of Salem. Our historic city has...

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The Landing Senior Living

2490 NW Edenbower Blvd, Roseburg, OR 97471

Starting at$X,XXX+ monthly
24
24 Photos available
7.2
Review Score
13 reviews

5 on all. Love this place! The are friendly and look out for your loved ones. Good food. Great activities. Price is great to.

Provides: Assisted Living, Memory Care

The Landing a Senior Living Community, located in the heart of Roseburg Oregon. The Landing has 94 apartments — 73 for assisted living and 21 for those living with memory loss.Roseburg has traditionally been a lumber town, Oregon in general has been a lumber state and known for logging and that...

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Viewing 1-25 out of 45 communities

Reviews
for Compass Senior Living

7.9
Review Score
628 reviews

Review Score

628 reviews
7.9

Out of 10


5 star

55%

4 star

28%

3 star

8%

2 star

5%

1 star

7%

A Place for Mom has scored Compass Senior Living with 7.9 out of 10 using our proprietary review score based on 96 reviews in the last 2 years. Over all time, Compass Senior Living has 628 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
344
172
45
27
40
Date Submitted
22
46
96
Reviewer
67
408
133
7
Care Received
210
94
324
581-600 of 628 reviews
Sort by

2.0
Anonymous - Toured community
Independent Living
September 14, 2016

Don't believe everything Brookdales fancy brochure claims it to be. Where do I begin; I have a parent at the Ashland Oregon facility and we thought, based on all of their claims, that this would be a perfect place. It didn't take long to find out the truth which quite simply is this; The food is horrible and the portions are so small that many of the residents are still hungry after they've eaten. The food isn't fresh it's delivered prepared and frozen and the "chef" simply heats it up. The only fresh fruit served are oranges and apples and there is no concern whatsoever about health issues relating to food. Activities are rare, since my parent moved in there hasn't even been an activities director. I have no idea what they're talking about when they list one of the amenities as "transportation" I guess they think that going to the Walmart once a week is transportation because that is all that's offered. My parents apartment gets vacuumed twice a month but because there is only one housekeeper for the entire facility, it's not unusual for that to get overlooked. When lightbulbs in and outside of the building go out it takes weeks and sometimes months before they're replaced making it difficult to see at night, it's literally a law suit waiting to happen. There's no such thing as pet care, bbq's, happy hours. And all of this for $2700 a month. It is nothing but false advertising and my sibilings and I are having the contract looked at and will be taken action very soon.

Cleanliness

2

Friendliness

3

Care Services

2

Activities

No data collected

Value for Cost

2


2.0
Caring family - Family/Friend
Memory Care
September 7, 2016
Expected better

Our FIL was there for awhile in the Memory Care wing. We experienced more problems than we should have. We felt he wasn't getting proper nutrition and liquids consistently. Staff was hard to find at times. Falls occur alot. The overall appearance is ok. The location is fine. But It's too pricey. Rates increase upon assessments. Lack of communication between staff and LVN's.

Cleanliness

2.5

Friendliness

2.5

Care Services

2

Activities

3

Value for Cost

2


2.0
Anonymous - Family/Friend
Memory Care
July 9, 2016
Review

The promises the administrator and nurses make to you to sell you on their facility ultimately aren't kept. Caregivers are nice, but skills of care and quality of care are lacking. Many mistakes are made. Activities are ok. Food is poorly prepared. Cleanliness levels vacillate. They are made to clean the place quickly when informed certain guests are coming. Trustworthiness seems to be lacking with administration.

Cleanliness

2

Friendliness

2

Care Services

1

Activities

3

Value for Cost

2


2.0
Anonymous - Family/Friend
Memory Care
April 27, 2015
Verified Review
Problems with the memory care

Our experience with Emeritus at Tulsa has not been a good one so far. The facility itself is nice looking, and well kept, and I believe the assisted living potion is probably a fine place. However, my loved one is in the memory care section and I just don't feel that they watch them closely enough, our loved one has had more than one bad fall since moving in.

Cleanliness

4

Friendliness

4

Care Services

2

Activities

2

Value for Cost

2


2.0
Anonymous - Toured community
Memory Care
June 27, 2014
Verified Review
dark

It didn’t smell very good, but when we were there they had an activity bus. They said most people don’t think you can take Alzheimer Disease patients out on activities, but they do it. I liked that. I rated them low because they weren’t well lit and they didn’t smell good.

Cleanliness

2

Friendliness

3

Care Services

2

Activities

2

Value for Cost

2


1.5
mark - Family/Friend
Memory Care
August 22, 2016
beware

I can't recommend placing an elderly family member in Wildwood Canyon Villa in Yucaipa. Some of the care staff is friendly enough, but the overall care is substandard. Big promises, little action. The best thing is the rooms are private. But after dealing with the establishment, the nice rooms are not worth the lack of truly caring. It's just a matter of time before they try to take advantage of your situation to their benefit. It's not worth it.

Cleanliness

3

Friendliness

3

Care Services

1

Activities

3

Value for Cost

1


1.5
Rhonda Antell - Family/Friend
Memory Care
January 26, 2016
Verified Review
Management has Room for Improvement

The staff actually performing care for the residents at Callahan Court is caring, hardworking and responsive. However, I have not found the Supervisory staff at either the local or regional levels to be cooperative, helpful, responsive or reasonable. It definitely has the "Big Corporation" feel. The facility does no charting of care for the residents. So at any point in time, they are not aware of what was completed on the previous shift, the night before, etc. Supervisors also do not know, but just think it must be being completed because it has been written in a notebook in their staff area. Not well managed. Cae staff is not well supported by management.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


1.5
Patti Foley - Family/Friend
Assisted Living
March 24, 2014
Bad Work Ethics

My mother and step father are residents here and are currently considering relocating. They are extremely dissatisfied with the frequent squabbles between the higher-up employees and Terry's (the manager) inability to control this, and they are unhappy that some employees are consistently late for work. They find both of these things very disrespectful especially since they pay a substantial sum to reside there. They find the food to be of mediocre quality and claim the caretakers and generally pleasant but find the squabbles and the employees' lack of work ethic to overshadow the good qualities.

Cleanliness

2.5

Friendliness

1.5

Care Services

3

Activities

2

Value for Cost

1


1.0
Jason E - Family/Friend
Assisted Living
November 12, 2024
Requires constant advocacy and pestering

My mom is a current resident and the only reason I have not moved her elsewhere is because she has made friends. The residents look out for one another as much as they can. The staff are very frustrating. Not friendly, not helpful, and they do not care about the work they do. It takes weeks of pestering for anything to get done. I feel bad for residents who do not have actively-involved family members. If you ask someone for help, they will pass you on to someone else. The head nurse either lies about what her staff do, or she is unaware that her staff do NOT do what she thinks they do. The food is NOT nutritious and they are very bad about accomodations. Plus, items from their "always available" menu are frequently unavailable. I do not believe that anyone who runs this place cares about the wellbeing of the residents.

Cleanliness

3

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

3

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
February 26, 2024
Verified Review
Look elsewhere

Don't put loved ones at the Landing. Much of the staff is good, but they are stretched thin. They are on their third administrator in a year. The place is a mess. I moved my parents out of the Landing, it was a very bad experience.

Cleanliness

1

Friendliness

4

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Lisa Morgan - Resident/client
Assisted Living
February 7, 2024
Still billing me months after father passed away

My father was a resident at Cedar Ridge Senior Living (respite) for less than 8 weeks, until he passed away from a fall while in their care. Despite the fact that they were given a 30-day written notice that we were not keeping his room (per our contract) and despite the fact that we moved all of his things out of this room WEEKS prior to that 30 days, Cedar Ridge continues to bill me as if he is still a resident. I have called and emailed them multiple times and rarely get any response other than "we'll look into it and call you back" which they never do. I have even called the Executive Director, [name removed], several times and have not heard back from her. This is completely unacceptable. I DO NOT recommend this place! My father didn't like it and now I'm dealing with their incompetent staff. Very unhappy and I wish I had chosen a different place for my Dad.

Cleanliness

2

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

4

Staff

1

Value for Cost

2


1.0
Ann S - Family/Friend
Memory Care
August 31, 2023
Verified Review
Truly disappointed!

I would rate them a big fat zero on every category! My Uncle received horrible care at this place. The staff was rude and unattentive and allowed horrible things to go on at that place. Shortly after we moved him in, they closed for months for COVID and when I finally got to see him, I was shocked at his condition. He was so thin, unkept and in horrible physical condition. I immediately got him out of this place and moved him to [community name removed].

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Katie T - Family/Friend
Independent Living
July 12, 2023
Not very happy

My mom is a resident there. She really enjoys the companionship of the other residents there. Her room is ok. The food is the cheapest they can find. They raise the rent at least once a year. She's paying almost $[removed] a month. Today she tested positive for covid. So she has been isolated in her room, and staff told her she will be in there for two weeks alone. They are supposed to take meals to residents' rooms if the resident is sick. My mom called and ordered dinner to her room. She called at the proper time. She called three times. It's after 8pm now, and no dinner. I don't live in Ashland. Are they going to let her starve to death in that room? She is over 100 years old. She is afraid to complain lest they evict her. I called their front desk and they said the kitchen staff is gone. She might call Admin to ask what to do. So do we recommend Maple Ridge?

Cleanliness

2

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

2

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
May 24, 2023
Verified Review
Would not recommend and very disappointed

I would give all of these rating questions negative scores, but that is not available. They are a business to make money every thing else is secondary . My mom was there 3 days and got covid and didn't go back...they charged me a total of [removed] dollars.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Assisted Living
May 8, 2023
Verified Review
Not recommended

The staff is extremely unprofessional and very uncaring and very unsympathetic towards the patients or people that are living there at the residence. As far as any improvements, you know getting professional staff would probably help. As far as recommending, the only recommendation I would make is that people avoid the place like the plague.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Shelly - Family/Friend
Assisted Living
May 8, 2023
Verified Review
Horrible experience

I had a horrible experience with Cedar Ridge. My dad was there 4 days and was never given his insulin once!! Had to be rushed to the ER day 3! He had a blood clot in his catheter and Home Health was called 3 times, in which over a period of close to 2 hours they never showed up!!! I am in the process of calling attorneys to take my case for my dad. His faith in them forced us to look at putting him into the VA in Claremore. And he feels they took so much from him... I'm terribly upset with Cedar Ridge. Trying to get someone to return a phone call has been another story.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

1

Activities

4

Staff

2

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
April 13, 2023
Verified Review
Stay AWAY!!

My loved one was there a short period of time, and passed away. We got her settled in, and after that things were shut down due to COVID-19. They requested for me to bring more clothes. I talked to the Hospice Nurse, and she was fine, and when were finally able to visit the facility smelled like urine, and it did not smell like that when we initially visited. They had not washed any of my loved ones laundry. They tried to give my loved one pills/medication while she was comatized. It was a horrible experience, and they treated my loved one horrible. I would not recommend this place to anyone.

Cleanliness

1

Friendliness

2

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

2

Value for Cost

1


1.0
Mark - Family/Friend
Memory Care
December 28, 2022
poor management

management team made a decision to not accept my father back after being hospitalized. Social worker at hospital was confused and surprised as he has worsening dementia, and Wyndemere suddenly decided not to accept him back, but never contacted his POA directly. Nice workers, but clearly understaffed to do a good job of caring for your Loved One.

Cleanliness

3

Friendliness

4

Meals & Dining

4

Care Services

2

Activities

4

Staff

2

Value for Cost

No data collected


1.0
TB - Family/Friend
Assisted Living
October 20, 2022
Verified Review
Family Member's Perspective

The care is not consistent. Day-to-day care does not happen on a regular basis. Needs are not met. Family members have to advocate for their loved ones on a daily basis. And the cost is not worth what you get. I have been very dissatisfied with our family's experience at Hawk's Ridge. There is a high rate of employee turnover. Employees are not knowledgeable about what their job is. More training is necessary, and employees need to be paid for what they're doing, which is not happening. The high cost of living goes to upper management and not toward the service and care of the people who actually live there.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

1

Activities

No data collected

Staff

2

Value for Cost

1


1.0
Chris - Family/Friend
Assisted Living
October 6, 2022
$X,XXX [amount removed] a month & sandwiches for dinner

I do not recommend this facility. My mom has lived there over a year and every month since she moved in has gotten worse and worse. Frontier management has fired/replaced all but one of the former employees to cut costs. The culinary department has no direction and although they supposedly have food handlers cards, that's about all the qualifications they have. They make sandwiches for dinner at least 6 days a week. My mom is so unhappy! Avoid this facility!!!

Cleanliness

3

Friendliness

3

Meals & Dining

1

Care Services

2

Activities

1

Staff

3

Value for Cost

1


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