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7.6
Review Score
1451 Spruce St, Florence, OR 97439
I have lived at Shorewood for 14 months and never once have I felt any regret at selecting Shorewood. I especially appreciate the effort everyone on the staff makes to know our names and to be friendly. I...
Born from the dedication of being a service to the community and especially our Shorewood residents, an active and independent lifestyle emerged. We promote the concept that our residents have the freedom to do just what they want to do, when they want to do it. '...no more cutting lawns...' or...
1020 N Woodland Ave, Tucson, AZ 85711
I like the size of this place. It's smaller so it's very friendly and comfortable. My wife has been here for 2 years and particularly enjoys being in the common area and gets a lot of enjoyment from...
You will have an opportunity to make your contribution to our family, which makes Woodland Palms Memory Care the distinctive place that it is in Tucson, AZ. It is people that make a community. We recognize that people make all the difference. Treating people well – with respect, trust, care, and...
4510 Gateway Dr, Eau Claire, WI 54701
Make sure you are present when your family member is evaluated and have a clear understanding with the staff about care level needs. Think through the small things that may be taken for granted at home. Be...
We are truly a family at HeatherWood Assisted Living and Memory Care and we warmly welcome you to experience the good people who live and work here. Our team believes if you do the right things, the right things happen. We understand that caring is what makes us human, and we work with passion...
5211 S Lewis Ave, Tulsa, OK 74105
The facility is clean. The staff is really friendly. Local administration has been kind and helpful. The lower rating was for the actions of 1 new employee and the failure of regional administration to...
The Golden YearsIf you are ready to trade in a life of fear, worry and stress for one rich in quality care, beautiful accommodations, an exciting community calendar and some of the most interesting men and women you’ve ever met, look no further. Nestled among the trees overlooking the beautiful...
33951 Colorado St, Yucaipa, CA 92399
I, with my two sisters had engaged in finding a home after becoming disabled to care for myself due to my Multyple Meyloma diagnosis. I love my independence and did not want to impose on my very loving...
Wildwood Canyon Villa is the valley's premier Assisted Living and Memory Care Community. Offering a panoramic view of the San Bernardino Mountains, the Wildwood Canyon Villa vision is to provide distinctive living for older adults who value independence, yet also welcome the individualized...
4865 Main St, Springfield, OR 97478
I rate all categories a 5. She received a lot of attentive care. The food was excellent for a facility such as this. This is by far the best facility I have been in. I have been in more expensive and...
Timber Pointe Senior Living offers assisted and independent living options to seniors in the southern Willamette Valley and Lane County, Oregon. Our location in west Springfield allows us to enjoy quiet neighborhood living, yet we are only 15 minutes away from Eugene. We appreciate the...
504 Gwinn St E, Monmouth, OR 97361
I know is mom has no complaints about Heron Point! They did just change hands, and the food has been much better! So all in all, we are very happy with Heron Point! At first I wasn't sure! But now that she...
Heron Pointe is known for offering exceptional assisted and independent living options for seniors in Monmouth, Oregon. We offer quiet country living for those wishing for a relaxing retirement with first class amenities. We are less than one mile from Western Oregon University, and our residents...
1104 6th Ave N, Great Falls, MT 59401
I give all these questions a 5. It's a good place for mom and she is happy there. The only problems I see is the building is old and they have a lot of plumbing problems. These problems are addressed as they...
When you want to live in a place of unsurpassed natural beauty, our independent living community in the river town of Great Falls, Mont., is the place to be. With a full activities calendar, upscale conveniences and a region perfect for the outdoor enthusiast, our community is the ideal place for...
4501 Upland Point Dr, Bakersfield, CA 93306
We chose The Pointe at Summit Hills because of the fixed price and the ability for my mom to "travel " to the assisted living part of the facilities. They were very friendly and helpful. Seemed to have a...
2615 Lone Oak Way, Eugene, OR 97404
We visited a number of different assisted living facilities when making a choice that would accommodate my mother‘s needs. Lone Oak impressed us far more than the others, both with the atmosphere of the...
At Lone Oak Assisted Living in the Santa Clara District of Eugene, residents enjoy an active, engaging lifestyle that promotes wellness and independence. It is our goal to keep our residents linked to resources and opportunities in the community that will fulfill their needs, interests, and...
500 East 6th Street, Junction City, OR 97448
They have a hard time keeping a cook. Many kid type meals mini corn dogs, fries, chicken nuggets, sandwiches. Soggy over cook veggies. Other times meals good. PA system POOR, can't hear it and due to...
Located in the heart of Oregon's historic Willamette Valley, Junction City Retirement and Assisted Living Community offers the lifestyle that's just right for you. With views of the surrounding Coburg Hills and in proximity to fragrant peppermint farms, this relaxed country-style community is an...
3720 N Clarey St, Eugene, OR 97402
This facility was the best by far of all that I toured. The activities are designed for mind stimulation the exercises build the body in a fun way....the caregivers are very attentive and kind. The personnel...
Evergreen Memory Care offers memory care to seniors in the Willamette Valley area of Western Oregon. We are located in a quiet residential neighborhood with easy access to shops and medical services.We also offer exceptional senior living that is personalized to meet your lifestyle needs and...
10107 S Garnett Rd, Broken Arrow, OK 74011
Everyone is very welcoming, staff and residents. Room size is good. Wish they had more art and crafts. They have several activities like bingo and games and my mom isn't into games. But that's not their...
A Life Worth LivingTucked away in an idyllic, rural setting in Broken Arrow, Oklahoma, you will have a community that offers you everything you need to embrace a life worth living. You have easy access to medical offices and hospitals, as well as local dining and shopping. You can even admire the...
1301 SE Parkdale Dr, Grants Pass, OR 97527
Facility clean bright and well maintained lots of room/space outside area large and well maintained meals look good and tasty hospital and clinic 6 min. down the road if in emergency my wife is well taken...
The Suites is an assisted living community in Grants Pass, Oregon. Grants Pass is a stunning, scenic river town full of beauty, adventure and culture. Just one hour north of the California border, Grants Pass boasts of the largest wilderness areas in the West and is just a short drive to Crater...
4851 Main St, Springfield, OR 97478
I walked into woodside for valentine's Day the tables were set with cloth heart shaped napkins and roses were placed at every place setting. The meal was amazing steak, shrimp with grits and for dessert we...
Woodside Senior Living offers assisted living services to seniors in the Lane County, Oregon area. Our convenient location in Springfield affords us easy access to local shopping and dining, and it's only a short drive to Eugene for a wide variety of entertainment options.Our community provides...
3001 Riverside Drive, Green Bay, WI 54301
It has been 2 years since my husband peacefully passed at WYNDEMERE ASSISTED LIVING, after being a resident for four years. I have chosen to submit a review of WYNDEMERE ASSISTED LIVING because, upon...
Wyndemere Assisted Living provides memory care and assisted living in the Fox Valley area in Northeast Wisconsin, offering three individual homes in a beautiful wooded setting: Aspen House with 20 memory care apartments; Birch House with 16 memory care apartments; and Cedar House, offering 12...
1770 NW Valley View Dr, Roseburg, OR 97471
Assisted living anywhere is very expensive. This was about what you'd pay anywhere even if it wasn't the quality of Callahan. We were very grateful for the care mom received the short time she was there. It...
Callahan Court is a memory care community for people with Alzheimer's or other types of dementia in Roseburg, Oregon. Roseburg is known as the timber capital of the world and is renowned for its natural beauty. Roseburg is surrounded by mountains, rivers and waterfalls, offering residents...
176 Wards Creek Rd, Rogue River, OR 97537
Mom did really well at Morrow Heights . She fit right in and made a lot of friends. We ended up moving away from there though and moved back to Washington state. We now reside in Wenatchee Washington. My mom...
Morrow Heights is a high quality assisted living community located in Rogue River, Oregon. Rogue River is a charming and quaint town located on the banks of the Rogue River in southwestern Oregon. Boasting a small town atmosphere, Rogue River offers an abundance of outdoor recreational...
1723 Airport Dr, Shawnee, OK 74804
I really have no experience with other facilities to compare it with but I think they did a good job. The food and activities were adequate, everything seemed clean and well maintained and most important of...
Shawnee Memory Care is an assisted living community specializing in memory support for individuals with dementia or Alzheimer's. We are the only dedicated memory support service community in the area. Our person-centered approach truly makes a positive difference in the lives of those we serve....
1301 West Country Club Road, Roswell, NM 88201
At home feeling and nice really caring staff always greeting me also signs here and there saying l, "You are loved", this means a lot to the tenants at older ages. At home atmosphere also contented happy...
We are guided by goodness, loyalty, faith, and fun. Located in the heart of Roswell, New Mexico, the Peachtree Village Retirement prides itself on offering top-notch services. We are more than just another retirement community--we are a place where your family members will want to live. Far too...
3760 N Clarey St, Eugene, OR 97402
So far we are very happy with Evergreen and the staff. If we have concerns they respond quickly and are very happy to help address any situation we have had.
Evergreen Senior Living is an assisted living community serving seniors in the Willamette Valley area of Western Oregon. We are located in a quiet neighborhood with easy access to shops and medical services. The University of Oregon is only six miles from us and our residents enjoy all of the...
1801 Northwest Garden Valley Boulevard, Roseburg, OR 97471
Callahan Village is a wonderful facility. The feel of the place is caring, positive, beautiful. One of the greatest strengths is the quality of staff. The care partners, in particular, have shown genuine...
Callahan Village & Cottages is an active retirement and assisted living community in Roseburg, Oregon. Roseburg is renowned for its natural beauty and has been called 'the next Napa Valley' for its abundance of wineries. Roseburg also boasts fun, outdoor recreational activities that encourage...
480 DD Rd, Columbia, IL 62236
It is Super clean with Very friendly staff. The Apartments are nice. The right size. Meals are exceptional. The lady who does activities is wonderful. Mom was not wanting to give up her independence of...
Garden Place specializes in providing individual services to it's clients. There is no age restriction for apartments any of our communities. We also offer short term and respite stays. The services provided by Garden Place are not medical. The service that can be provided in apartments include...
703 Evergreen Rd, Woodburn, OR 97071
I am happy with moving my mom to Silver Creek. The facility is under new management, so far no changes, the staff has stayed the same. The food is great and the community events are fun and well planned. I...
At Silver Creek Senior Living, residents enjoy an active, engaging lifestyle that promotes wellness and independence. It is our goal to keep our residents linked to resources and opportunities that will fulfill their needs and interests in the Woodburn area. We are located in the Willamette...
5525 Cotton Bloom Ct., Las Cruces, NM 88007
The staff is good, but there is a bit of a lack of communication. Security is good for keeping patients safe and not roaming around outside. The move in process was easy, and the facility was clean. I would...
Desert Peaks Assisted Living & Memory Care is guided by goodness, loyalty, faith, and fun. We're located in beautiful Las Cruces, New Mexico and offer independent living, assisted living and memory care services for seniors. We warmly welcome you to experience the good people who live and...
Review Score
613 reviewsOut of 10
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A Place for Mom has scored Compass Senior Living with 7.6 out of 10 using our proprietary review score based on 135 reviews in the last 2 years. Over all time, Compass Senior Living has 613 reviews with an average "overall experience" of 4.2 out of 5.
This review doesn't even deserve 1-star. This place was absolutely the worst! We were told that our mom would be well taken care here and it was completely the opposite. She suffers from dementia and can’t remember anything. The staff there didn’t ensure she took her medications and were nowhere to be found when needed. A week after we admitted her, we came to visit and as soon as we entered the lock down area of the facilities we found my mom laying down, shivering on a small bench in the middle of the hallway with no one attending to her. We then went into her room that she was assigned, her bag and belongings were missing and staff wasn’t aware of its location. They later found it while we were there sitting behind a coach in the common area. We had previously asked if they could provide her with a blanket until we could return with one, which they agreed to, but upon arrival had never provided. We then reached out to talk with the med tech about her prescriptions, but she was nowhere to be found constantly going on smoke breaks. When she did return, we had to follow her around the facilities to get answers because she didn’t take the time to stop and talk to us. The staff that was feeding them while there would just throw down their food in front of them and seemed put out when asked what they were eating. It gets worse, when leaving one night after visiting, we found the staff changing tenants there with the windows open so anyone could see in, unbelievable. My mom was in this place for only 2 weeks, only long enough until we could find another facility. Upon talking to management when she left, they admitted that their staff needed more training and they were going “have a talk with them”. When asked if they could provide a discount for such a poor experience for my mom, the manager said they would ask their board and was told no. So not only did we get charged a non-refundable deposit during move in, my mom was also charged for her 2 weeks there and another 30 days after departure per their terms. In all, the incredibly terrible experience cost her over $10,000.
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Timberwood Court Memory Care in Albany, OR
3.6
(26 reviews)
This review doesn't even deserve 1-star. This place was absolutely the worst! We were told that our mom would be well taken care here and it was completely the opposite. She suffers from dementia and can’t remember anything. The staff there didn’t ensure she took her medications and were nowhere to be found when needed. A week after we admitted her, we came to visit and as soon as we entered the lock down area of the facilities we found my mom laying down, shivering on a small bench in the middle of the hallway with no one attending to her. We then went into her room that she was assigned, her bag and belongings were missing and staff wasn’t aware of its location. They later found it while we were there sitting behind a coach in the common area. We had previously asked if they could provide her with a blanket until we could return with one, which they agreed to, but upon arrival had never provided. We then reached out to talk with the med tech about her prescriptions, but she was nowhere to be found constantly going on smoke breaks. When she did return, we had to follow her around the facilities to get answers because she didn’t take the time to stop and talk to us. The staff that was feeding them while there would just throw down their food in front of them and seemed put out when asked what they were eating. It gets worse, when leaving one night after visiting, we found the staff changing tenants there with the windows open so anyone could see in, unbelievable. My mom was in this place for only 2 weeks, only long enough until we could find another facility. Upon talking to management when she left, they admitted that their staff needed more training and they were going “have a talk with them”. When asked if they could provide a discount for such a poor experience for my mom, the manager said they would ask their board and was told no. So not only did we get charged a non-refundable deposit during move in, my mom was also charged for her 2 weeks there and another 30 days after departure per their terms. In all, the incredibly terrible experience cost her over $10,000.
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Timberwood Court Memory Care in Albany, OR
3.6
(26 reviews)
My loved one was here but we removed them from this place. I got them out after certain things couldn't be overlooked any longer. First off this place is very understaffed. They don't watch the residents here. This isn't a safe place - a lady was by herself outside and she fell and hit her head. The residents are NOT fastened in their wheelchairs and I was told they couldn't do that - they have a "right to fall". I was stunned by that answer.
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Woodland Palms Memory Care Community in Tucson, AZ
4.4
(39 reviews)
What isn’t asked here is: *Fulfillment of contracted services *Honesty and compassion of nursing staff *Quality and enjoyability of meals *Intellectual programs and outlets *Level of theft from patient rooms *Administrative oversight of onsite staff My wife is, sadly, a tenant here. While we have to give rave reviews for the kindness and selfless efforts of the under-trained and underpaid staff, we would have to give the above categories failing grades. *Many of the daily requirements for patient room care are totally ignored. Her guests wash her dishes and make her bed. *The staff nurse is totally lacking in empathy or compassion and has only a vague relationship with the truth. Her lies and misrepresentations are legendary among staff and patients *most meals are poorly received by the diners... Salami sandwiches are not appropriate nighttime fare for the elderly. Clearly, the meals are planned with a financial objective rather than nutritional. *tenants are warehoused here. There is no sense of community or an attempt to help tenants of similar awareness and abilities interact. Meal seating is ‘assigned’ as though tenants are kindergarteners. *theft from tenant apartments is rampant. Not unexpected from a minimal wage staff but definitely controllable with appropriate effort and background checks. *local administration is either lacking or indifferent. No one from a ‘modern’ country wd accept lukewarm water, subpar food, and dirty dishes as acceptable for anyone in their care. In a nutshell - not somewhere you want your loved ones to be.
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Hawks Ridge in Hood River, OR
3.9
(16 reviews)
My father was admitted to Callahan Court in late June 2017. Charged a $1500 NON refundable “property improvement” fee upfront. My father passed away on [date removed], he spent about 9 days there and they refused to refund ALL of July’s rent minus of course the 2 days he was there. They basically stole about $3500 from our family by charging 2 weeks of rent after my father was dead and not even on property. All requests to speak with management went UN answered
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Callahan Court Memory Care in Roseburg, OR
4.3
(17 reviews)
Toured and not impressed, nothing going on for patients as far as activities, they had a board full of stuff that wasn't being done. People in wheelchairs pushing themselves after meal while staff walked by on phones, director in office on her cell phone with doors closed while the one staff member toured us but we seemed to have bothered her. Floors were dirty in dining room with dirty plates, carpet looks like it hasnt been washed. Walked by back door with 4 staff smoking by back door, whos caring for the people? "The back" was depressing which is their dementia lock up, people just sitting on couch sleeping while staff member was on phone. Only on call nurse, rooms are small and people look to busy to care for the patients. By busy I mean on phones and smoking. Move on if your looking to expensive to pay them to ignore my parents needs.
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I was not impressed at all with my tour of this community and would never put my mother in a place like this one. As soon as I walked in I could not believe how run down and dirty it was. I truly would compare it to a dump in my opinion. When I was walking around I noticed a man hanging half out of bed needing help and nobody was there to tend to his needs. It was very sad and depressing and I would never recommend it to anyone. Overall awful experience and they need to clean that place up.
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Woodland Palms Memory Care Community in Tucson, AZ
4.4
(39 reviews)
Toured this facility. The staff was rude and the food was horrible. I was looking to move my Father in law here but no way!
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Garden Place of Millstadt in Millstadt, IL
3.9
(4 reviews)
Severely understaffed for the amount of residents. The nurse is worthless, or lazy, and doesn't provide the care that is needed causing either sickness or injury to their residents, some of which gets to far to be fixed.
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Honeysuckle Senior Living in Hayden, ID
3.6
(21 reviews)
Severely under staffed. Unprofessional facility. From the service to the medical.. desertpeaks has no true care for residents, or its own staff.. "the boss" isnt a good "capitan" don't aboard your loved ones on a sinking ship.. of bedsores and neglect!
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As far as the amenities list you might have read I would apply the "can't believe everything you read" philosophy. My mother is at the Ashland Oregon facility and not only are we having the contract she signed reviewed we're also, along with several other families, looking for somewhere else for her to live. This facility is over priced and understaffed, everything from the food to the housekeeping services have and continue to be totally unacceptable.
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Maple Ridge Senior Living in Ashland, OR
3.3
(11 reviews)
I was very disappointed in Eagle Springs. Mom passed away while she was there. It was a difficult transition. Mom had lost 12 pounds and she had severe dehydration when I got back from vacation. I had to rush her to the hospital. There was no communication about this. The communication with the staff was horrible. I was so hopeful with this facility but I was very disappointed. One time I left mom at 8 o'clock at night and got back at 10 am the next day and she was in the same street clothes I left her with. I paid for extra care and there was some basic care that wasn't even being given. Some of the people were very good and tried. Mom had Lewy body dementia and I thought the staff were trained with memory care and that didn't seem to be the case. Hospice called me when mom passed away to give their condolences and I heard nothing from Eagle Springs. I am horrified by that. The management and nurse is where my biggest problem lies. I feel they did not do there job at all.
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Eagle Springs in College Place, WA
3.5
(11 reviews)
I would never put another loved one here. .this place is awful. ..
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The Grove at Midtown in Tulsa, OK
4.2
(81 reviews)
There are 45 total Compass Senior Living Facilities.
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