Compass Senior Living

The overall appearance and staff it seems like they really care and look out for the residents. They respond really quickly if she needs something She seems to like the food. They seem to care about their residents. I’m there quite a bit and they really try look out for the residence. I think it’s a very clean and friendly community.

I have no complaints about this community! The construction of the building is great! The halls are U-Shaped, so for the memory impaired, if they get lost or take a wrong turn, they can easily find their way to the common areas! There are also a couple enclosed courtyards so they can sit outside and enjoy the scenery and visit with other residents. The location is in the country, so it's a restful and peaceful place where they can take a nice walk. The rooms themselves are big enough for a bed, dresser, easy chair and a TV. Larger than some of the rooms at more expensive places. Also, it is very clean. You walk in and don't get that smell you always hear about. My mom is always bathed and looks good. She's being healthy and gets up and walks around, which really gave me the peace of mind while I was dealing with my own health. I've sat with her during meals, and the food seems to be good - she eats everything! They also have little buffets with coffee, tea and cookies. The cost is reasonable and affordable, and most importantly, my mom is happy here! The staff is so nice, and we would recommend this place to anybody!

Very nice. While I was waiting I visited with a resident who really likes it there. Also observed aides and other employees interacting with residents. Mike Lowe was awesome. You can tell he is out among the residents as he knows them and they know him.

This place really is magnificent. It's a lovely facility, and the surroundings are gorgeous. The staff are all very knowledgeable, helpful, and very sweet. They've got a great care director, and an RN on staff. They keep the place, and the patients, very clean, no odors at all here. The food is very good! They've got a chef on site, and they've got a large menu. There a few special selections every day, and also a few staples you can order any time you'd like. He also leaves out things like freshly baked cookies and muffins throughout the day. They have a very nice variety of activities, with plenty tuned towards their memory care patients. They also have people bring in pets quite often, since everyone seems to enjoy that.

Wonderful, the people that work there are great. The place is so nice and cheerful. Everyone has their own little apartment. They do a lot of activities there, for instance at Christmas, besides doing Christmas things, they took them to see The Way of the Lights. Once a week they take a group out to lunch, whoever wants to go. As far as what your rent includes, they clean your room and change your sheets once a week, you get all your meals and it's very nice there. I would highly recommend to anybody.

My parents have resided at Garden place for six weeks. Thus far, everything works very well. They are being fed well, there is always help with laundry or trips to the doctor and the staff generally makes sure they are well and safe.

With our situation they were excellent. The cleanliness was good, in the beginning we had some issues but that was just my mom. The activities she didn't particiapte in because by the time she got there she was pretty bad. She passed away while she was there but at the very end I just cannot say enough good things about the staff. My brother and I visited a couple of other places but this was closer to our house so we didn't have to tracel all over town, it was also more homey, it wasn't like a sterile environment.

this is a really great community. My mother really does like it there. They are very care and helpful folks.

This facility in Red Bluff is well respected among the medical community; others in the medical industry choose the Emeritus at Lassen House for their family members. We chose this place for my mom because of it's close to my sister, but also because it is very friendly and has a community feel. It is smaller than where my mom previously stayed and has less activities but the staff reaches out to residents much more. The dining room also has the same staff that seem to have some medical training and the food is healthy and appropriately portioned. My sister can visit everyday and the residents there look happy. They have a real living room at Lassen House, not a dreay lobby. We wanted my mom to have several caregivers, not the same one and are very happy with the size of the community and stafff at Lassen House. The cost for Emeritus seems standardized, we toured other Emeritus properties and found cost comparable which was surprising. The Lassen House is really cute, residents can have their own private gardens; on clear days there are great views of Mt. Lassen.

Bingo...... This was absolutely the best that I visited so far. They even had a bus line out front. The Community Relations and Marketing Director was such fun. She also invited me to lunch in the fantastic dining room that was simply delicious. I thought I was in a restrauant with carts of salads, iced drinks, and desserts coming by. Love the apartments, activities and especially the positive energy from everyone. Great Day.

We went with the Landing because they were only of the only places that had availability in their memory care unit. They are a newer facility and they were also less expensive than some in the area. The staff were great and did a good job with communication. My mom was in memory care and they control that side very well .There is no ability for the residents to leave voluntarily and there is very good access for family members to come and visit. They also control medications well and it is very secure. The facility was always clean and well maintained. The staff always seemed readily available and were super friendly and welcoming.

The only reason we left off that .5 overall rating is because no place is perfect, but all the way around this is the place to go if you want almost perfect. We like the folks there, all the staff we have dealt with work with our family anytime we have questions or concerns. Our loved one is enjoying the meals and activities.

There are some staff members that go above and beyond for the residents. The community seems to be willing to accommodate dietary restrictions. There has been some challenges in keeping staff during the pandemic.

The community has a residential feel and layout. The staff are very compassionate about the care they provide the residents. Some of the activities include flower arranging, trivia day, bingo nights, horse races, and more for the residents to participate in

HeatherWood community is extremely welcoming and clean and attractive when you walk in. The staff members are extremely friendly and very inviting. They do offer a lot of activities for the residents who choose to participate.

The family reports to me that my friend is very happy here and is doing well at Callahan Village and Cottages.

The staff is very warm and friendly, the food is delicious and the enclosed Courtyard is Wonderful! They even have Lemon Trees!?? A great environment and you can't beat the price!

I am very happy here overall with the entire residence and activities as well as the location.

Heatherwood is a wonderful home. My mom has been very happy there. The atmosphere is homey and the staff are outstanding, and so caring. In my opinion, they have the best place around!!! ??