Compass Senior Living

My loved one has only been here a short time. It’s a great place! She’s very happy there. The best thing that I’ve found … my mom liked it and with the Alzheimer’s care – it’s small. There are only 22 people living there. It’s like a small class, you get more attention from the teacher in a small class than in a big one.

I found that the facility clean organized, additionally the attendants were courteous and helpful. Every question was answered fully and I was continuously asked how they could be of more help. I am very thankful that my father is there.

They were really good. I narrowed it down to three places and this was one of them. They had a nice staff. It was just a little bit farther away than my sister wanted my mom to be from her.

Timberwood Court is a great place. Our loved one is adjusting very well. They treat the residents very kindly and the community is very clean. The executive director is very friendly and always on top of things. The front desk clerk is always cheerful and very nice. The entire staff seems to really care about the residents. Our loved one has plenty of room. The grounds are very well maintained. After about 6 months or so they do accept Medicaid.

Cedar ridge senior living has been a good experience for me and my mom. Mom has lived with my husband and I for 7 years. 3 years ago she was diagnosed with dementia and became a flight risk which made it unsafe to keep her with us. This was the hardest decision I’ve ever had to make but moving her into Cedar Ridge Senior Living was smooth and easy and they have helped make it a very pleasant transition.

The main reason for my satisfaction is; the staff generally speaking, is caring, respectful and thoughtful. I recently tried another facility in Hemet with main emphasis on independent living and a la carte services and newer facilities but, apparently was less expensive but when all was said and done the savings were not worth it. The food was comparable, fairly rating as acceptable.

We have been very pleased with everything except the evening meals. They are eating at 4:30 having sandwiches and a soup maybe. Something a little more substantial in the evening would help to hold them over until morning. Over all Dad is very satisfied.

Callahan Village is a wonderful facility. The feel of the place is caring, positive, beautiful. One of the greatest strengths is the quality of staff. The care partners, in particular, have shown genuine care and concern for my mom. They’ve been patient and creative in trying to help her transition to assisted living after being independent all of her adult life. We appreciate each and every one of them!

Make sure you are present when your family member is evaluated and have a clear understanding with the staff about care level needs. Think through the small things that may be taken for granted at home. Be proactive in reaching out to staff with concerns. Get clarity on what "assisted living" means for both your loved one and the facility, and that your loved one's goal is to be as independent as possible before choosing this option.

The facility is clean. The staff is really friendly. Local administration has been kind and helpful. The lower rating was for the actions of 1 new employee and the failure of regional administration to respond quickly and appropriately to something that should have been quick and easy. They bent over backwards to help us financially while waiting for my brother's house sale to close, but their payment system is archaic. The food provides basic nutrition but the quality is poor and boring. Their activities are very limited. No assisted living is really a good value in my opinion but some offer more for the money. But the bottom line is they are safe and happy there and that's all that matters.

It is Super clean with Very friendly staff. The Apartments are nice. The right size. Meals are exceptional. The lady who does activities is wonderful. Mom was not wanting to give up her independence of living at home but had settled in quite nicely. Perfect size for mom for her independence but still have her own space.

They are extremely nice to me. My mother says they don't care about her-don't look at her. But they are wonderful from my experience. The facility is always very clean and smells nice.

To be honest I moved her here because they had shared rooms that were around [removed] a month cheaper. She had to live here to get on the list for one of those rooms. Since she's been here they raised the rent on those rooms as much as she's paying now. I'm expecting a room rate increase anytime. But that was the main reason I put her here. It just didn't work out for cheaper rent. I'm just waiting and seeing what happens. Her insurance has ran out so it's all out of pocket now.

It's ok but they have a lack of communication with the residence about maintenance or lack there of , When they do fix problems it's not done at 100% and just band-aided. They don't take into consideration that there are many residence that don't like salty or spicy foods and continually make food this way regardless. Everything is good but the lack of communication and maintenance needs help . The activities that they have are great . It's a clean facility, and friendly employees

The best thing about it is the care staff. They are exceptional, I couldn't ask for more. It's a sweet place with really good people. It's not showy, no big pools or fancy happy hours, but you can tell they care. The food is very good at times, other times not so much. They could stand a little more flexibility in dining. The activities could be a little more inspired. They are a small town place so maybe it's hard to shake things up, but more variety would be nice. Overall it's a wonderful place.

Must keep on top of staff to get appropriate medications administered. Not wonderful service for daily upkeep of apartments. Food is so so. Staff is generally helpful, but I believe they must be overworked evidenced by some of the problems above. Despite some of these issues, I find that all employees have their hearts in the right place and do their absolute best.

When we signed the lease the transportation bus was available Tuesday-Friday which we knew we would need to use. They have decided to only use the bus for doctor appointment on Tuesday only. We can't always get a Tuesday appointment. 1) Their emergency fobs take a long time for the staff to answer. 2)You can only use the transportation bus for doctor appointments on Tuesday only.

Staff is kind. The on site therapy is awesome. They seem very unorganized. Many times we are not able to get answers to questions, like how to sign up for foot care. Maintenance man is so nice but he must be very overworked. Two weeks have passed without tending to requests. The head RN is terrific. She also seems very overworked. Parents have been there two months & have only seen the facility doctor once.

I'd say the facility is clean and a great location but keep your loved valuables elsewhere because someone stole my dad's military dog tags from his room.

They were very accommodating, easy to to talk to and responsive to my questions and concerns, I would recommend Vineyard Heights Assisted living to anyone. Hospice was involved at the end and they were wonderful [name removed] and everyone I dealt with was amazingly kind and supportive.