Commonwealth Senior Living

We toured Commonwealth Senior Living and we did not choose this facility because it had too much of a nursing home feel to it.

We were looking for respite care, and they were right down the street from us. IT was for short term, which was fine. If it was long-term, I would not have put my mom there. I would have moved her. I feel like medications were their solution to late state dementia, basically sedate her as opposed to deal with the challenges. Our family doctor had some better, less sedating medication solutions to handle aggression and things that. It was difficult to judge care during CovidI don't think they had enough staff. Even when we were setting things up, it would take a long while to get anyone to come help us. Her first timein a facility lik ehtat, she needed a lot more care than what she could have gotten. Mostly dealt with sales staff,they wer enicekind and acoommodating, they were great. There was always a lot of confusion about supplies included or already paid for. Some sizing issues too big for her. Thye did call us and let us know if any big issues arose that rquired hospitializatin . Kept usinformed about that, that was good. I can't ding them too much for that, for short term solution. For what we paid, I would have liked to have seen her have more one one attention.

I think if you have someone who is truly assisted living capable, it would be okay. If you have someone who has extensive needs, there's not enough care provided. And that's not their fault - they're just not set up for that. On top of that, it's been very difficult not being able to go in and see our loved one. From what we can see, the common spaces are clean, and the individual rooms a little less so. That could be due to Covid, and/or an expectation that the resident to be able to do some level of cleaning. Some of the care staff do a great job and watch carefully, but others do not. Our loved one tells us she loves most of the people who interact with her, that they're very gentle and sweet. One or two she has described as rough/harsh, which is hard for her. She's had a couple of hospitalizations in a few months time, which is concerning to us. There was a nurse who thought our loved one was crying wolf when she couldn't breathe, which was also concerning. Recently there has been a leadership change, and we really do like the new director a lot. He seems to really care about people and is very friendly. So I believe that things will continue to improve with him here. The cost is a bit high, but it's reasonable compared to other facilities, and it really is a nice facility. They have lots of activities, there's a hydroponic garden the residents can participate in, and there are lots of porches for them to sit outside.

ratings above

Need to be more attentive when it comes to the residents.

This visit was disappointing! The Director is very experienced and that an the monthly costs are real pluses. The monthly fee includes everything including laundry and there no add-ons or up front fees! The facility is old and in process of being renovated! The living room and dining room are small and poorly furnished. The floors in all the common areas were dirty! Overall I was not impressed!

When you are calling to check in on your loved one, often times it is very difficult to get a hold of someone. The rooms are a pretty good size, and the furnishings are okay, however somewhat outdated. The food they serve is okay.

Getting a bit better.

It would depend on if they wanted to go into memory care or assisted living areas. When my husband was there that the CNAs were always understaffed, there wasn't enough supervision. They had several difficult and active memory care cases. The residents were going in to other people's rooms. There were three hallways, and the wasn't enough staff to cover these hallways. The activities are fantastic. The food is delicious. The people are wonderful. You need to have enough supervision to cover the the disability of the residents.

[name removed] very nice along with other staff members we met/saw. Rooms somewhat smaller than other communities visited, not appt of closet space. Not particularly fond of the companion suites (one room, 2 twins and 1-bthrm) - no privacy for resident. Also the singles had 1/2-bath with shower & bath rooms on hall. l did like that they grow some of the leafy vegetables & herbs in a hydroponic system for use in meals. Residents were involved pre-covid era. Also, the utilization of dolls & stuffed animals in the memory care for the ladies was a nice touch, along with individual headsets with playlists specific to each resident another good idea. I understand the benefit/precaution of separating men & women in the memory care unit, but it may not be best for my relative. The security of needing a code to enter/leave the memory care unit is secure. The grounds are nice, and once covid-19 passes will be enjoyable for all. I toured later in the day, so there wasn't much hustle and bustle amongst the residents as seen at other communities. All in all an okay community.

What stood out to us most when we first we visit was the overall appearance of this community, it has a very nice look to it. The rooms are adequate in size. The food at this community is more on the bland side, and they only have designated meal times. Beware of bringing in valuable items into this community, our loved one has had things stolen.

pets permitted; astonishing low price for one bedroom; very close to a hospital

Overall, great concept turning a motel into a senior living community. Rooms and activity rooms were sectioned off nicely. Dining area was really nice. Had various convenient stations for the community to use. Elevator for the 3 separate floors was available. Getting PT programs / person for the seniors.

I was not able to visit this facility. My 94 year old father is not doing well and I no longer need to search. The contact at this facility was very nice, informative and helpful.

The Courtyard looks amazing and residents are enjoying activities in this Home for the Aged. The residents love being outdoors in a facility with such potential! Thanks to this review service and the management, families and residents got some results in just a short time. Aging well & best care practices are a must for these deserving residents and the families who love and support them. Hoping this management continues to strive for excellence in all areas of care. That will bring a five star rating and success for all! The beautiful park outside needs a lot of work too but that is up to the owner! Wouldn't it be amazing to have a vibrant community that all ages would want come to and be involved in? Lots of building going on in the village so a message to: owner, builder, investors - COMPANIES must deliver on their PROMISES of EXCELLENCE to the community! Then see the REWARDS!

My mother in law lives there and we are really liking it for her. IT fits our needs perfectly,

Commonwealth Sr Living has very friendly staff members who seem to try to do the best they can. As with any other health care facilities, it is only as good as the worst staff member and keeping good caring nursing aides is hard to do. CSL could improve their services by taking away the cell phones that are carried by the nursing staff as they seem to be spending way too much time on them and not on the residents. The floors and common areas could use more deep cleaning and the staff could use more training in making beds, cleaning the residents and administering medications. The food is good considering they are cooking for a wide array of diets and preferences. The fees are better than other facilities and the building has a warm welcoming atmosphere.

Appt was cancelled due to employee needing to attend a funeral. Understandable, but unfortunate no other employee could show me around. Trina called for follow-up. She was very nice, but the place was too expensive for what my mom needed.I would have given a higher mark had I gone in for a visit.

beautiful view of the large lake from almost every angle. staff was amazingly freindly. menu looked very tasty with lots of good choices. room sizes kind of smaller then i would have liked. price very reasonable. residents seemed interactive and activity schedule looked pretty good. pets are allowed if you can care for them. only thing i wasnt crazy about is the hallways to the rooms had a very apartment feel and not very homey.

While the Sales and Marketing Director was most welcoming and very knowledgeable, we did not feel the accommodations were adequate for both parents. Otherwise, it seemed a very well organized and caring community.