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7.9
Review Score
4916 W Norfolk Rd, Portsmouth, VA 23703
I've been pleased at the condition of my father who is at Churchland House. It's not the same as someone who is there to just take care of him, but that's the nature of an assisted living facility.
Recently celebrating our 20th year anniversary, Commonwealth Senior Living at Churchland House has been a premier assisted living provider throughout the Hampton Roads area. Located in a neighborhood community of Portsmouth Virginia the community is conveniently located to shopping, community...
511 Cedar Grove Road, Farnham, VA 22460
My brother's overall experience is good. It was the availability of an independent apartment that made my brother and I choose Farnham. The 2bedroom apartment is very roomy. Generally well kept up. A bit...
Located in the tranquil region of Farnham, Richmond County, Virginia, Commonwealth Assisted Living at Farnham lie on a very natural surrounding filled with peace. The senior community is situated a few miles from Warsaw town in the midst of a magnificent farmland. Surrounding amenities within the...
890 Poplar Hall Dr, Norfolk, VA 23502
We chose Commonwealth Senior Living at Leigh Hall because of the openness of the facility. It didn't seem seem like a skilled facility or assisted facility… It was more in line with what we were looking for....
Located in Norfolk, VA very close to I-64,Commonwealth Senior Living at Leigh Hall is on the boarder of VA Beach and Chesapeake as well. We are centrally located to many city amenities, including public transportation, ample shopping and restaurants, Sentara Leigh Hospital and many doctors'...
651 River Walk Pkwy, Chesapeake, VA 23320
Some nice Christian leaders and workers. Have church services and Bible stories Highly recommend Commonwealth at Georgian Manor.
Commonwealth Senior Living at Georgian Manor - Located in the refined and beautiful River Walk community of Chesapeake, Georgian Manor is situated within 10 miles of Chesapeake Regional Medical Center, and its many adjacent medical offices. Georgian Manor is also convenient to the Battlefield...
360 Laboratory Rd, Oak Ridge, TN 37830
At Commonwealth Senior Living at Oak Ridge, “We Listen, We Love, We Care, We Serve.” These are the words that drive us. It’s a promise that we make to our residents and their families each and every day— a promise to deliver high-quality services, enhance a vibrant lifestyle and foster the...
413 McCellen Street, Berryville, VA 22611
My mother is currently a resident at Commonwealth Senior Living at Berryville and everything has been great. The staff is wonderful. I couldn't ask for a better place for her. I would recommend this facility...
Commonwealth Senior Living of Berryville is an assisted living community located in the city of Berryville, Virginia in the county of Clarke. For seniors living at Commonwealth Senior Living of Berryville that enjoy outdoor recreation, the nearby Clarke County Park offers a wide variety of...
440 North Lynnhaven Road, Virginia Beach, VA 23452
It was a smaller community that made it much easier for the resident to get around. They had great activities. Staff is very caring and helpful. They have great patience.
Commonwealth Senior Living at King's Grant House is an assisted living community located in gorgeous Virginia Beach, Virginia. Our community is surrounded by tall trees and flowers along the streets. We are in a residential area and are proud to be a part of our cozy neighborhood. Virginia Beach...
23610 North St, Onancock, VA 23417
I've found the staff to be very attentive to my sister and, she has been adjusting very well to her new surroundings. I was familiar with the facility when it was The Heritage. I actually think this is the...
Commonwealth Senior Living at the Eastern Shore has long been the area’spremier choice for retirement living for over 50 years. Our residents livecomfortably in the historic village of Onancock in their choice of a studio or one-bedroom suites. Residents enjoy three levels of care within the same...
130 Great Bridge Boulevard, Chesapeake, VA 23320
We are so pleased with our experience with Commonwealth. They truly care for my mom. They are very communicative and involve the families. We have lots of family meals. She attends many activities. The staff...
Commonwealth Memory Care at ChesapeakeMemory Care in Chesapeake, VAAt Commonwealth Memory Care at Chesapeake, “We Listen, We Love, We Care, We Serve.”Although these may be simple words, we’re committed to their deeper meaning each day—for both our residents and their families. Our highly...
1175 68th St SE, Grand Rapids, MI 49508
My loved one was previously a resident at Commonwealth Senior Living at Grand Rapids and the overall experience was good. Based on our experience, I would recommend Commonwealth at Grand Rapids to others.
Addington Place of Grand Rapids is located on a beautiful campus offering supported independent living, assisted living and memory care assisted living. Nestled in a quiet, country setting in southern Kent County, Addington Place is conviently located. The campus is dedicated to enriching and...
33503 23 Mile Rd, Chesterfield, MI 48047
Shop around. Don't take anything for granted. Pick the right facility for your loved one, not for you! Watch the expenses! Sticker shock is very possible.
Prestige Commons offers a unique living environment with three distinct areas of senior care including independent with services, assisted living and memory care. We are a full service facility offering 24 hour care and extensive on site services such as physicians visits, Physical, Occupational...
7486 Lee Hwy, Radford, VA 24141
For the most part, it is the better of similar facilities. Personally I think they could do a better job of communication. After 5 PM, could use more staff. I've been there in evenings & needed assistance...
Commonwealth Senior Living at Radford is an excellent community located in a commercial area in Radford, Virginia. Our community is in close proximity to various medical offices and Carilion New River Valley Community hospital. Our main facility accommodates residents who require more attention...
1000 Twinridge Ln, Richmond, VA 23235
Minimal "issues" overall. Of course everyone/every place should never rest on their laurels. We are never perfect. So we should strive to always improve. I liked that they did Teepa Snow dementia training...
We are now offering Virtual Tours of our communities via Skype, Zoom and Google Duo. If you’re interested in learning more or want to get your Virtual Tour set up let us know. We look forward to you experiencing our Seaton Chesterfield community without having to leave your home!Seaton...
10881 York Road, Cockeysville, MD 21030
They need better communication. Since new ownership the only communication is the invoice. They are average and good for the price.
Commonwealth Senior Living at CockeysvilleSenior Living in Cockeysville, MDAt Commonwealth Senior Living at Cockeysville, the promise we make to our residents and their families is the same commitment we make to ourselves: “We Listen, We Love, We Care, We Serve.” With these guiding principles, we...
7211 Granby St, Norfolk, VA 23505
There is not enough parking for staff and visitors, but the staff at the community is very good and we would recommend Commonwealth Senior Living to other families who may need a place for their loved ones....
Commonwealth Senior Living at the Ballentine, established in 1896, is a licensed assisted living community located in The Words Corner area of Norfolk. Living at Commonwealth Senior Living at the Ballentine is very much like renting a home anywhere and does not require a long term financial...
30 Kings Crest Drive, Stafford, VA 22554
My dad lived at Viva Senior living. He loved it there. He made friends and the staff were like family. The care and love we received as the family when my dad passed was so heart warming. I highly recommend...
Commonwealth Senior Living at StaffordSenior Living in Stafford, VAAt Commonwealth Senior Living at Stafford, “We Listen, We Love, We Care, We Serve.” These arethe words that inspire us to provide the highest quality of service to you and your family.Located in Stafford, VA, we’re tucked away in...
1120 York Road, Willow Grove, PA 19090
All the staff is kind, attentive and caring. They interact with the residents and families. There is a ton of activities planned. No reason for any residents to not be out of their rooms. Food is very...
Willow Lake, offering luxurious retirement assited living is located in the town of Willow Grove, PA in the upper Moreland township of Montgomery County. The town is located about 20 miles North of Philadelphia, and is convenient to the Pennsylvania Turnpike and Route 611. Willow Grove is a small...
310 Cameo Dr, Hagerstown, MD 21740
My loved one was previously a resident at Commonwealth Senior Living at Hagerstown and it was a great experience. The staff were so great with all of the residents and took the time just to chat. The...
Commonwealth Senior Living at HagerstownSenior Living in Hagerstown, MD“We Listen, We Love, We Care, We Serve.”At Commonwealth Senior Living at Hagerstown, we make this pledge to our residents and families every day. We listen so we can get to know you, and with love and care, we can serve and...
1111 N Main St, Danville, VA 24541
I give them all a 5! This has been a wonderful experience and my mom LOVES living there! She loves the activities. This week a preschool class came to visit. My mom read a Pumpkin book and another...
Commonwealth Senior Living at Stratford House has long been the area’s premier choice for retirement living and is now even better. Offering the choice of studio, one- and two-bedroom apartments, our residents live comfortably in the beauty of this historic building. Our community has recently...
1030 Topping Ln, Hampton, VA 23666
I moved here in the middle of November. Everyone has been very nice to me. It’s not perfect but what place is. I have a nice spacious room and a private bathroom. I brought my own TV and bedroom suite. ...
At Commonwealth Assisted Living at Hampton, you'll find a welcoming, modern senior community located just minutes from everything there is to do in Hampton, Virginia. We're close to Hampton Town Center, which means restaurants and shops are only a few minutes away and also near Sentara Careplex...
236 Commons Way, Williamsburg, VA 23185
I really liked the staff. They can improve on taking time with the patient's appearance a little more. Making sure their hair is brushed every day.
Say goodbye to lawn care, painting, and repair projects, and say hello to engaging activities and social opportunities, chef-prepared meals, scheduled transportation, home services and more.At Commonwealth of Williamsburg you can relax and enjoy living in an active adult community unlike any...
611 Tressler Drive, Salisbury, MD 21801
My husband stayed for 14 days. I was nervous about leaving him at first but the staff made him feel extremely comfortable. I had family members visit him when I was away and each one stated that he was in...
Sterling Care Harbor Point is an assisted living and memory care community located in the city of Salisbury, Wicomico County, Maryland. Our exquisite community is well placed in the region on the head of Wicomico River. The river offers many sights to see and activities to engage in. Thus,...
435 Hamilton Blvd, South Boston, VA 24592
I can say that the new director [name removed] is nice, attentive, and strives to please. As well as [name removed], the sales & marketing. The aides usually assist the residents. The nurses are always at...
Commonwealth Assisted Living at South Boston, is nestled near the southern border of Virginia. Located in Halifax County, we're close to various main highways as well as the Halifax Regional Hospital, various doctor's offices, churches, and entertainment locations. When you live on our spacious...
600 Mount View St, Front Royal, VA 22630
They have been so helpful with my loved one, I am very pleased with everything. My loved one is happy finally and they keep my loved one busy with activities. They call me with updates and important issues....
Commonwealth Senior Living at Front Royal has served its Front Royal neighbors for 15 years. Ideally located in the heart of the Shenandoah Valley, This community offers both the beauty of the valley and the warmth of a loving family. Locally owned and operated, Commonwealth Senior Living offers...
860 Wolf Creek Trail, Abingdon, VA 24210
5 on everything. Facility was exceptional in every way. Our first impression of the community is that it was sparkling clean! I actually talked to the lady that did the cleaning. She took pride in her work....
The Commonwealth Assisted Living at Abingdon is located in the scenic town of Abingdon, Virginia, in Washington County. Although our premier assisted living community is just a few minutes away from downtown activities, our residents enjoy a serene, natural setting with spectacular views of the...
Review Score
1,143 reviewsOut of 10
5 star
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4 star
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3 star
11%
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A Place for Mom has scored Commonwealth Senior Living with 7.9 out of 10 using our proprietary review score based on 226 reviews in the last 2 years. Over all time, Commonwealth Senior Living has 1,143 reviews with an average "overall experience" of 4 out of 5.
The management at this facility leaves much to be desired. The workers appear to answer to no one. The food is terrible and unless your loved one is able to pretty much take care of them self I would not recommend this facility.
2
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2
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2
Commonwealth Senior Living at Abingdon in Abingdon, VA
4.3
(11 reviews)
Our experience with Whispering Woods has not been a good one. The care just does not seem to be in line with the price that they charge at all. They never left us feeling confident about the care our loved one was receiving. Our loved one has incontinence issues, and there were a few instances where it felt like if we had not pointed an accident out they would have just left it until later. They were also very difficult to get a hold of, whenever we would call in with a question we just had to keep trying until we got in touch with someone, they would never respond to messages.
3
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Commonwealth Senior Living at East Paris in Grand Rapids, MI
4.1
(115 reviews)
Up until recently I'd have probably given them a 4 but now I'm in the neighborhood of a 2. Mom missed 3 meals over there because they didn't go get her. She had fallen here about a month ago. They're very short staffed over there. The fall was not their fault but she broke two ribs and fractured her spine and needed a little extra care and on 3 occasions she missed meals. She missed supper one night and when I finally got a hold of them at 7:30pm they told me they were feeding her then. She had a peanut butter and banana sandwich for supper that night. I was very disappointed with that. The cleanliness probably sold us on it first; it's a very neat home. There's been a lot of staff turn over. There is only one lady that is still there from when we moved mom in 4 months ago. It's definitely changed. If Wheatland can get their staff under control and get more people I'd give them a better rating but I can't do that today.
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Nursing home. Odor and smell
2
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2
Started off good but quickly went downhill. The lack of permanent front desk staff, lack of weekend staffing, issues with personal care, lack of effective responsiveness from management and more made us make the decision to move our loved one after only a few months. Additionally, the rates are high for such a low quality of service.
1.5
4
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1.5
1.5
Commonwealth Senior Living at the Ballentine in Norfolk, VA
3.6
(41 reviews)
There is NO communication! Staff don't know what is going on. All I hear is "I'll check on that" or "I'll ask so and so". NEVER get a straight answer. As far as I know they have had 4-5 directors. Staff turnover is frequent. There are only a couple staff members I trust. You just never get a straight answer and returned phone calls do not happen! I have had many conversations with residents that live there and they are not happy. I also have noticed many more empty rooms in the last 2 months. As soon as I can my father will be transferred out of there!
2.5
2.5
1.5
1.5
1.5
Commonwealth Senior Living at North Byron in Wyoming, MI
2.8
(54 reviews)
The first time walking in, I knew this wasn't a good place. The managers that work at The Landing are very rude and have no gratitude. The food is very gross. Someone was waiting 40 minutes just to get some soup in his room. I don't recommend this place. STAY AWAY. The only good thing is they keep it somewhat clean. Also, the aids are nice, but some of them are very young. It is very expensive, and I think they have changed the name a few time, for an odd reason... Anyways, take your loved one somewhere.
2.5
0.5
2
2.5
1.5
My mother spent a month at Commonwealth memory care in Cedar Bluff, Va. I have a number of concerns. First, the aides seemed to be more concerned with cell phones than with the patients. I have arrived more than once to find that my mother was not given food because she did not go to the dining room. I had to request a tray be sent to her room or I suppose she would not have been fed that day at all. The food was one of the few positive things about the facility. It was home cooked and delicious. My mother was left alone most of the day with no interaction with anyone for hours at a time. The aides did stick their heads in the door every two hours but that was about it. There were supposed to be activities everyday, but I didn't find that to be the case. Patients were left for hours just sitting in wheelchairs. The entire atmosphere of the facility was depressing. Needless to say I transferred my mother to a different facility which I have found to be wonderful. The staff treat the patients with respect and great care. I would not advise anyone to leave a loved one at Commonwealth Memory Care in Cedar Bluff, VA.
1.5
1.5
1.5
1.5
1.5
I don’t like how some of the RCAs are treated they go above and beyond for my loved one and the med tech on day shift is very rude she has an attitude with the rcas sometimes or the family members when asked a question commonwealth is very understaffed and very unorganized……. Some of the head people in the office doesn’t seem friendly at all it’s 2 rcas that does a wonderful job and I really appreciate them for being so nice to my loved one
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Commonwealth Senior Living at Chesterfield in Richmond, VA
3.7
(23 reviews)
I was initially excited about having my dad stay with this facility. The salesman ensured me that the staff were well-trained to handle difficult patients with dementia, as I made clear my concerns about their ability to handle his behaviors. I was assured that this was a common concern and that within the first month, he’d likely be fine. The salesman even developed a plan with me to get him into the facility initially. However, from the time we tried to admit him, there was a lack of communication and follow through. The salesman did NOT make the staff aware of the initial plan, so we had to abort that. I do believe the nursing/caregiving staff did their best with my dad’s difficult personality, attitude, etc. However, the situation could have been handled much better. Unfortunately, we had to hear from hospital staff when he was admitted for pneumonia that the facility may not accept him back, which was the first time we were made aware of such issues. We moved him then.
2
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3
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Commonwealth Senior Living at Salisbury in Salisbury, MD
3.9
(18 reviews)
AVOID this place if possible. My mother was a resident here for 3 years and at first (when it was Saybrook at Haddam) it was great. The food was freshly cooked, and the staff was nice. Since Commonwealth took over about a year ago, it has gone downhill. The food they serve now is NOT freshly cooked, it's from an institutional food service and is most times inedible. My mom constantly complained that the fish was dried up, the chicken was so tough you couldn't cut it and there was no fresh fruit or veggies. Due to circumstances that my mother needed more assistance, I had to move her out. She fell in July and was in rehab for a month. After finding out that she needed more assistance that Commonwealth couldn't (wouldn't offer), the Executive Director refused to work with me on the charges and insisted that I give a 30 day notice. I ended up paying for 2 months that my mother didn't live there. And then after being OVERCHARGED, I had to fight for the credit that was due to me.
3
1
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Commonwealth Senior Living at Haddam in Haddam, CT
4.0
(18 reviews)
Overcharged by a lot for everything. Sent mother to hospital immediately if something didn't seem right. Meal tray was left in room for a month so there were maggots & bananas were left out for a month too. Mother waited, at times, a long time for care that was promised much earlier.
1
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Commonwealth Senior Living at North Byron in Wyoming, MI
2.8
(54 reviews)
Comment on quality of care. We were still in the first week transition period, not visiting so mom could adjust when another patient had an altercation with mom, knocking her on the ground. An aide called to tell me about the incident. I asked to speak to mom and her speech was very slurred. It was then that I asked if mom had been given a drug. The aide stated yes, per the facility's policy, all parties involved are to be administered a sedative, regardless of who initiated the aggressive behavior. Mom got out of bed that night and fell, fracturing her hip in 2 locations. Due to her age surgery was not recommended. Based on her extremely slurred speech earlier, I belief the sedative made her woozy, causing her to loose her balance and fall....After her fall, obviously the family had regular visits. During that time, the nurse and aides were very sweet, attentive and extremely helpful caring for mom. Unfortunately, due to mom's memory loss, she did not remember her injuries and fell a couple more times before passing away.
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There are some aides here that has attitudes and act like they don't want to do there job like it's an inconvenience to them not very nice at all if they don't want to do there job then why be on health care
3
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5
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Commonwealth Senior Living at Cedar Manor in Chesapeake, VA
3.9
(24 reviews)
Mom was sent to the hospital within 24 hours of checking in. And then we were billed over $[removed] for her less than 24 hours residency. What a total nightmare sorting that through. It took us weeks to finally get an accounting that was then completely incorrect even if she had been there longer. I really have nothing more to say.
Mom was discharged from home and we still have not heard anything or have gotten any money back for the 25 days. So I'm not doing any further evaluation until I hear about refund. I rated everything N/A.
The facility was designed nicely. The decor was pleasant. The staff bordered on indifferent to wanting to be left alone. The head nurse was very pleasant but her attitude didn't transfer to the staff that walked into his room. My husband was there for 5 weeks. He was very sick. I willingly paid top dollar for what I was told would be top care. He did not get it. It was a sad way to end a 56 year marriage. The night before he died I talked with his hospice nurse about moving him to a different facility. I was too late.
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Commonwealth Senior Living at Chesterfield in Richmond, VA
3.7
(23 reviews)
They always kept the reception area spotless and the nursing home part, but the locked part where my husband was disgusting. I guess if you have dementia you don't need to live in a clean area. It was awful. He was not taken care of at all. He always had wet/dirty clothes and feet. Lost a ton of weight.
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Commonwealth Senior Living at Radford in Radford, VA
4.3
(26 reviews)
This place was NOT as they promised. The place messed up my dads medicine. Luckily he and I were able to tell them. If my dad had not been aware enough they would have missed his medications. The food was promised to be great. It was horrible. They said he could choose what he wanted for each meal. Not true! Everyone got the same thing. And it took forever and was cold. [name removed], one of the nurses, was horrible. The residents were no encouraged to get out and about. Overall an awful experience. The activities they promised were non existent. We pulled dad out. Awful awful awful.
2
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Commonwealth Senior Living at Salisbury in Salisbury, MD
3.9
(18 reviews)
I picked this community because it was close to home. What a mistake!They should lose their license to operate.
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Commonwealth Senior Living at Cedar Manor in Chesapeake, VA
3.9
(24 reviews)
There are 40 total Commonwealth Senior Living Facilities.
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