Cogir Senior Living

The outside of the facility is nice and the entrance is welcoming. The staff were nice and informative. The apartment we saw was nice and decent size. However, the carpet throughout the facility could use a good cleaning, the walls could use some cleaning or a fresh coat of paint. There were some questionable smells in various parts of the facility. The grounds were lovely, but the biggest turn off was the smell of dog poop everywhere we went outside. The stench made it very hard to enjoy being outdoors & walk the flower garden & other outdoor areas.

Overall experience is a 3.5 because there is no communication with the facility and staff unless something happens like a fall. I would like a weekly phone call telling me how my aunt is doing, if she is making friends etc... The place is very clean. Everyone there is very nice. From what my aunt says, no one checks in on her. I haven't been around to really notice this. The staff are great. The food is very good, but they are not great about letting the patients pick for themselves. The activities are good for the people with more severe Alzheimer's, but for my aunt it is very easy and childlike. It is pricey to be there.

The place is beautiful. The medical staff is spot on. The business staff need some work. The apartments are very nice and kept clean. The food is excellent. The activities could use some work

The facility presents very well. The public areas are clean, attractive, and well cared for. The apartment is spacious, has plenty of storage, and is cleaned weekly. The maintenance staff has also been wonderful and very responsive. One of the positives is having access to healthcare professionals, therapists, and caregivers on-site. It is important to note, however, that the caregivers are not Solista employees-they are housed at the facility and their services are paid for separately. There were also some areas where what we experienced didn't quite match what we understood when we toured the facility. For example, we were told that the local art museum provided the art programming. So far, that has not been the case. The art activities we have seen have primarily consisted of crafts and coloring. We were also told there would be two morning religious services every Sunday. When I asked about the schedule after moving in, I learned there were actually no regular Sunday services at that time. There is now one service per month. Another example is meal delivery. We were told meals could be delivered to the apartment for a small fee, which is technically true. However, what wasn't explained is that delivered meals are apparently whatever is left over rather than the advertised meal being served that day. That was disappointing because it created a different expectation than what we understood when we toured. Finally, the facility has moved away from using the "independent" designation in its name, and I've noticed that many residents appear to have significantly greater care needs than I anticipated when we initially chose the community. Overall, the physical facility is very nice, clean, spacious, and well maintained, and there are definitely positives. However, I would encourage prospective residents and families to ask very specific questions about activities, religious services, meal delivery, and the level of independence of the current residents rather than relying solely on what is presented during a tour.

The staff is caring, the food is average. The place is well lit. The apartment size is quite the improvement over my last apartment at [community removed]. Activities are a bit lacking in comparison.

They keep raising rent & fees even before the term of the lease was up, and reducing the services. They have cut staff and staff hours, lost some of their better staff. Have gone from full service 3 meals a day to self serve breakfast which doesn't work for those who are mobility impaired. Also they have dropped to every other week house keeping which is very light vacuum empty garbage.

The facility is very nice. The food was good. [name removed] is amazing. Walking in the young lady at the desk was not professional, didn't greet us with a hello, can I help you barely raised her head. The residents didn't come talk to us at all anywhere we were. After touring other places I see such a difference between them and Solista. The residents and other staff should be a big part of the tour. One of the reasons for moving into a place like this is for conversation, grow friends, build community. When no one bothers to come talk to us this is not place I'd consider hospitable and therefore not place to move into.

Pro: most affordable option we found. Pro/Con, depending on the resident: my mother-in-law found the exercise classes geared primarily to people with limited mobility. They were too easy for her. Con: My mother-in-law had probable with a resident who she described as "handsy." When we complained to management, we were pretty much told that they "knew about this guy" but couldn't do anything. I didn't find that a satisfactory answer, so we moved her elsewhere.

Positive: Friendly staff and pleasant outdoor spaces. Negative: There have been ongoing concerns regarding billing accuracy and communication about charges. The dining options have not always met expectations, particularly for residents with specific dietary preferences, with limited variety and protein choices at times. The onboarding experience could be improved, as new residents may benefit from more guidance, introductions, and support when transitioning into the community. There have also been concerns about the consistency of resident care and wellness checks, especially during periods of illness. Additionally, frequent staff turnover has made it difficult to establish continuity and consistency in services and communication. We hope to see improvements in these areas. At this time, based on our experience, we would be hesitant to recommend this community.

They have gone through 3 or 4 chefs ... Cost went up higher than cost of living. She is underwater every month and I have to make up the difference.

We didn’t care for the high rise feel of the facility. We felt like we were in an impersonal hotel. The outside accommodations were very limited. There was no grass area to walk around in, just the parking lot. All in all, we would not consider this facility.

Mom and Dad stayed at The Quarry for roughly 3 weeks on a "respite" stay to test the waters. It didn't work out, unfortunately. There were several reasons. First, the room they were in wasn't great, and Mom (who has dementia) was disoriented and unhappy. The food was OK (not terrible, not great). Because of Mom's condition, they weren't able to get engaged in the community much. Staff checked in on them often, but it seemed like a box-checking exercise - taking vitals 4-6 times a day.

They are quite good at planning and doing a good job of making Dad happy on his 101st birthday!! Improve on meals too many soups etc. Another disappointing thing as we have no table except in the dining hall where he and I can play a two handed card game...the round ones are too small and I brought one into his room but now I hurt my back and can longer set it up and the room we used to play in is off limits now.

Care staff were wonderful, particularly in my mom's last days. Caregivers were attentive and compassionate toward both mom and family. Nutrition services staff were super and worked hard to meet my mom's needs, even insuring she had socially appropriate tablemates. Some of the activities successfully engaged residents (particularly arts and crafts, music and gardening) but other activities could be improved to engage more residents. It is important that residents have family or a friend to serve as an advocate and to monitor health care, medications and activities.

We've been very disappointed in the memory care unit that we had to move her to. I would not recommend this location to anyone who is really expecting them to take care of normal hygiene and personal hygiene for their love ones. We are currently looking at other options.

The facility is very nice and well located near a lot of amenities but set back from the main roads. The apartments are on the small side but typical for what is available in the area. The staff is mostly very good but we have had some experiences which evidence a lack of training and inconsistent staff quality. Management is very responsive but overall more training for the staff would be beneficial.

During my first few days at Cogir, a staff member stopped by to welcome me and provided a folder with meal times and general information. While I didn't end up using much of it, I appreciated the warm welcome. Adjusting to a new community takes time, and I'm still getting to know both the staff and residents. I've already found a group of people I enjoy having meals with, and everyone has been pleasant. There are many activities offered here, which is wonderful, and I'm sure I'll eventually find some that are a perfect fit for me. A lot of my time is spent caring for and walking my dog several times a day, which I really enjoy. Like any community, there seem to be established social circles, but I've also met some truly great residents and continue meeting new people. Overall, I'm happy to be here because the property is beautiful, the atmosphere is welcoming, and it offers good value for the cost.

The best thing about the community is the location. The newly renovated apartments were done very well. There have been a few maintenance-related items that required extra follow-up, but improvements are being made. The community has recently added some newer laundry equipment, although accessibility and ease of use could still be improved for some residents. Overall, there seems to be positive change happening with the new director, and I think the community is moving in a better direction.

There is instability in management so being a first time renter the unwritten rules were a longer list than the written. Games haven't been up dated for a long time. Some games are closed because there is a limited amount that can play, they then save seats A lot of people need games or times to come out of their rooms. I came for more social times but everyone leaves after meals or don't come out at all

The décor and the food were first rate. Staff and service were variable. Rehabilitation was not good. The facility would be better for non rehab resident's.