Cogir Senior Living

They don't have enough staff to attend to the needs of the residents.

My mother seems to have made the adjustment into this community okay and has made her self at home in her new living environment. I am a little disappointed in the organization in this facility. I have had issues with the housekeeping taking my mothers towels and not returning them and the maintenance staff has not fixed the sink and multiple other things in her apartment after I have asked them to several times.

My mother stayed at Sunrise Gilbert for 2 weeks for respite care. I think that her stay went pretty well. My brother visited her every day and didn't see anything that he didn't think was up to par. The only issue I had was when I checked her out after her 2 week stay. The person that I spoke to the night before said he'd call me back with a summary of what her caregiver's experienced, etc. during her stay and I never received a call back from anyone. He seemed more interested in me having mom stay there permanently and when I indicated that we weren't ready to move her in permanently he seemed to lose all interest in me. I called Sunrise and told them the exact time I was picking up my mom and when I arrived they seemed surprised to see me even though I had only paid for 2 weeks stay ending that day. No one helped me with gathering her things and moving the heavier items, no one even offered to get me a moving dolly or anything. I was missing a few of her clothes--no one asked me if I got them all back, no one cared. Overall I think the stay went well and the care was pretty good other than she was in her wheelchair all day, no naps during the day from what my brother could tell. She took a few steps backwards when I got her home and I don't know if it was from exhaustion due to no naps or the change or what. She is doing better now. I think they need to hire more actual caregivers, the ones they have are responsible to care for too many people and expected to serve meals and everything. They should just be there to care for the elderly residents, they shouldn't have to serve meals on top of the caregiving duties. They shouldn't leave the person in their wheelchair all day either. My mom's feet were so swollen when I got her home and I think it was from having her feet down all day long sitting in the wheelchair. Other than those items her stay seemed to go well.

My first experience with this community was the tour. They provided such great information and made me feel comfortable with placing my mother in there care. The activities provided are great especially the ones geared towards helping my loved one improve her memory. She has felt very safe and the environment is kept clean. I would highly recommend this place.

This community is nice, however it is isolated. It is surrounded by trees and overlooks the town. This is a new community and the staff were nice. They are near a hospital. I looked at a nice two bedroom apartment with a large porch.

This community was my brothers second choice. They enjoyed the tour that was given. I believe the people seemed friendly and appeared to have a lot of different activities. The location was not ideal, it is too far for the family.

The food is usually pretty good. The dining room tables are usually occupied by "clicks" who would rather you NOT eat with them. Dining staff are excellent. Activities are mainly geared to women, and attended by women. Movies chosen by women. I have my own car so it is easier for me. Many of the residences do not have a car and are restricted, in when they want to see doctors, shopping etc, by when the Andara transportation is ready to handle them.

The staff at Andara are nice and friendly with my mom and the family. We have noticed that the quality of the food and some of the services have cheapened up. The activities overlap so she is not able to enjoy some of the activities she likes. The community is somewhat clean however I do believe the carpets could use a cleaning as there are stains and some minor smells coming from them. It is to early to say if I would recommend this community.

My friend is currently staying at this community and she is not happy. When she moved in the staff said they will watch and help her move to assisted living when she was ready. She has let me know that she is not happy there and I am working with the community to resolve these issues. I would recommend looking into the community a little further before a loved one moves in.

My mother is doing well and the staff is great for helping her adjust to the community. This is a nice community and it is very well-kept and clean. I really like the staff they have been wonderful with all the help. They do keep the residents busy with activities through out the week. She enjoys the meals and the dining area. This is a good community with good people. So I would recommend it.

It's going okay. The food could use some improvement, though she seems to be fine with it. The only thing we would have preferred besides better food, would be a more open dining schedule. Other than that things seem fine, the people are friendly, and it seems to be pretty clean.

Overall I and my family member are very pleased with Brookdale Rohnert Park. The staff and apartments are very nice. The entire complex is well kept and clean. The quality of the food is the major complaint. Much is tasteless and not appealing. It is not the actual food itself but the preperation and variety.

They did well at having a homey atmosphere. There is a lot of stuff for the people to do. They could do a better job at communication when you fist move in letting you know the rules. My Grandma didn't like the food. I think the staff was great.

Well, they are really good with communicating. The girls are really kind to my grandmother and she feels that they really care. There is a lot of turnover, but that comes with the territory. Maintenance could be better. There are a few issues that have taken awhile to fix.

I am really pleased with the friendliness and how accommodating the staff are at Madrona Hills. The meals are good but they seem to cater too much to special diets. The food they serve is very small portioned and not flavorful. Mom is spending money on other food because she isn't getting full at the facility. I would have more choices for ones that aren't on special diets. There are times my mom wont go down and eat. I have asked if she can ask for seconds since the portions are so small. All of the residents are paying the same amount so they need to offer a selection of food that everyone likes. I love it there and love that shes there. The transition has been rough on her, but now she is into it. She is making friends and playing cards. Overall it has been a good experience, they just need to fix the food problem.

Emerald Pond has a lot to recommend it. There is a nice pond out front, the food is pretty good.... However, on the tour, the sales rep made a point of pets being welcome. Same for the website. After my mother moved in, her impression was that this "welcome" of pets, at least her moderate sized dog, was less than indicated. The contract states that pets may not be in the commons area, they must be in the resident's unit or transiting to or from outside. There is no good area for walking pets, It would be nice if there were a walking path with one or two "poop" baskets and some bags, such as I have seen at many highway rest areas.

Mom has not been there a month yet and the one thing I can say with 100% certainty is the staff - each one of them thus far have been outstanding. With this I am very impressed. As far as actually rating the facility goes it is just too soon for me to tell. She is settling in and getting to know her space and they are just now getting to know her as well. I would like to give it another two months before I can truthfully rate the facility. My overall review is that it is good - so far.

Most of the people there are very friendly and easy to work with, and very sweet. There was one care giver that was a little on the rough edge. I am not an expert at facilities like this, but from what I could tell it was pretty good. We were trying to keep costs down as all these places are very expensive and of course you get what you pay for.

They are a 3.5 out of five. There are some minor things that could be improved like it can take a little while for work orders to be completed, and minor things like that. We have addressed these concerns and they are working on them. Other than that things are going okay.

When I looked at other places, it's kind of typical of other places at the same price.. It's independent living, so there aren't any care services. I can't rate it on care services. My parents haven't gotten into any activities. They seem to have alot listed but my parents haven't participated in them. I think it's very good. The appearance, what they offer, it's the only place where my Mom said she felt she could live at, out of all of the places we looked at. It's a good location, especially for my brother and sister, who live the closest.