Cogir Senior Living

Community was pleasant enough, but a little dark and gloomy for my taste.

I really think it a mistake that such a large percent of our money is spent on recruiting new residents and providing meeting facilities for nonresidents. It also bothers lots of us that alcoholic drinks are available at what seems to be an unlimited amount. Multiple times a week alcohol is free. The food quality is poor and people with special needs do not get them met. Staff administrating medicine seem to have minimal training,

In the year since my family member moved here, it's really gone downhill. Not only is the staff turnover inordinately high, the entire management team has gone! The food seems to be getting worse by the month. It's already expensive for what you get, and now they're increasing the rent by over 5%. I think they figure that they've got a captive audience--once you move here, you won't be able to leave. Horrible way to run a business--but that's just what it is, a business which is beholden to their shareholders--NOT their residents.

Really an assisted living facility with a beautiful view over a park and Kennedy Golf course. Only 24 units for independent living and every resident must take 3-meal plan. Also, all temperature controls for resident apartments are controlled by the management. It was very warm during tour but air conditioning was not going to be turned on until Mother's Day?

Not impressed with the facility. It looks like a hallway out of the Shinning. Companion rooms are just one big room with a standing closet separating it. They don't allow locks on rooms and their policy is to lock up make-up. Hard Pass.

I toured Cedar Village while looking for living options for my mother, and I really didn’t like it. The assisted living was not anything special, and I felt as though memory care was an after though. I wasn’t impressed, and I just didn’t feel as though my mother would get the best possible care there.

We had a good meal but we're not givin a tour. The dinning room was clean. The people were nice and friendly.

We had a good meal but we're not givin a tour. The dinning room was clean.

My tour here went well but I did notice that the residents were not interacting much with one another and my wife needs that interaction with people and activities. The courtyard also faced a street. I did not have a good feeling about this community at all.

The place is so unorganized nothing seems to be in order. New people come in the front door – do not come back the next day - at the most ½ shift, then left to be on their own people cannot learn well that way of teaching regardless how good the “teacher” in at his/her job.

This place has been going downhill for quite awhile. The best caregivers and nurses have been leaving for a long time. Inexperienced and uneducated (to the needs of elders) remain. Even they are leaving. There are still a few very caring people left and they are spread thinly. Even the last administrator left abruptly and her absence has left a void. The person who replaced her is interested in only one thing ... money. This place is not equipped to care for elderly who need more attention. If the resident stops eating, so be it. If the resident is soiled, we'll get to it later. They provide very little or no mental stimulation; the entertainment has been lessened; the people in memory care rarely leave the locked up ward. They don't even have TV in the common room of memory care. The same DVDs are played over and over. These poor people are just left to stare at the walls or stay in their beds. Rarely talked to. Medications are used too often to put these people into a quasi-zombie state. If you love your Mother or Father or Grandparent or other friend or family member, do not put them in Marymount GreenHills. They will quickly go downhill. Perhaps the people who do not have many needs will do better here. They might make friends with other residents and there is a large dining room where they can be with other people. The menu needs improving. The quality of food needs improving. There ARE many kind people who work here. But they don't seem to be treated well by management lately either.

All inclusive pricing except for incontinence products. $6950 private room; $5150 shared room; incontinence products & care $[removed]/m; skilled nursing facility close by Broadway Villa; hospital nearby. Has hospice facilities up to 12 people. 4-5% annual price increase

I have lived here since July 2009 and I view and review of the changes over these years and these past few months – almost a year – things have been going downhill – every way expect for the wonderful care givers who are so faithful and med aide – all over worked. I get very discouraged at times.

The place is beautiful. But they are understaffed, constant changing of staff and temps coming in. Current staff handling to many at one time to give the resident the attention they need. Food was pitched on our tour as fresh and more spent per meal on each resident than anywhere else. Not so. Processed food and not very good. Worst part is they have these corporate networking events in their dining room and residents are given boxed meals in their room. Growing pains is an understatement. Already changed directors, already changed the director of nursing, already changed the maintenance guy and already changed the chef. The room doors are so heavy most residents can't open them on their own. The electronic keys don't always work. The place is just to long and big. Takes time to much time for staff to get to the residents and very long walks to the dining room for others. Pretty facility but to many issues.

My mom was not really adjusting well to this community. The staff was not of any assistance. My mom had a horrible time here. The community was nice, but the people could have been better at watching over the residents.

When I toured the Sunrise of San Rafael, it was very depressing to me. I would never consider it the place was horrible. It had long dark hallways and was not what we were looking for.

Rooms were too small. If dementia is mentioned, Mom has to go to memory care. Mom is MCI with mild dementia but would be denied assisted living. If she were lower functioning, would be a good place.

Overall staff are very friendly and seemed to be very caring. Activities also seem to be what the clients want. Quality of food was okay, but physical care of patient seems to be in question. If a person has serious physical issues, I would not recommend this facility.

They have some front line staff who really does care. Unfortunately they also have management who does not. All they care about is making money. Collecting that rent, then hiring the minimum employees they can without it being obvious that they are negligent. The residents who are self sufficient thrive and do great. The residents who need hands on care, don't. The more care they need, the more the quality of care drops, and management does nothing about it. It's obvious that their staff is spread too thin, and they have a few employees who flat out ignore unsanitary conditions. The food is gross. They advertise it like it is amazing but it isn't.

January 2, 2016: This morning my dad asked me if it was as foggy today as it was yesterday. I said no. He said that was good because since it was so foggy yesterday the staff did not show up in the morning, so they were not served breakfast. He said they were supposed to have a continental breakfast (common on holidays there understandably I don't want a lot of people to have to work on holidays either) but no one set it up. He and the other early risers rifled through the dining area and found cold cereal but no milk, fruit, pastries, etc. so they ate dry, cold cereal. When they asked where breakfast was they were told no one could set it up because it was "too foggy" for staff to get there. My dad says he told them I had gotten there somehow. It was foggy, not the worst I've seen, and certainly not impenetrable. December 7, 2016: I moved my dad in here to make sure someone keeps an eye on him. It was Merrill Gardens then, after that Emeritus, now Brookdale. The level of care over 9 years has generally deteriorated. Recently they have been doing a massive (needed) renovation. They painted all the walls - in color blocked maize, sage & pumpkin. They installed brand new low pile carpet in a retro Versace inspired gold and brown braid pattern. That was all ok, dated but needed. Then this last week they replaced all the furniture, and over the weekend they replaced all the art!!! That's hundreds of thousands of dollars of crap they bought for literally no reason. They took the chestnut colored big wood furniture out and brought in brand new walnut colored big wood furniture. And the art went from 2/10 to 3.5/10. And wasting money is whatever, except they are increasing rent 7% this year instead of the usual 6% increase AND they are currently without an Registered Nurse to supervise the CNAs because they aren't paying enough to attract a nurse AND they are down to 2 house keepers to clean hundreds of rooms AND they are short on wait staff AND they have shortened the hours of the receptionist. so stupid and wasteful August 10, 2016: Went to my dad's this morning and found a little old lady by the elevator with no clue where she was. She asked me how to get to the first floor. I told her that was the first floor and walked her over to the lobby. She said "but there's no one there", and I explained there's no one in the dining room til 7 or at reception til 6:30. So she got upset. I found a Brookdale employee and said "there's a lady over here who is lost and needs help" and she just said to her "you know where your room is right? Second floor, 265. Just get in the elevator n go down the hall til you see your number". Crazy. I took her back to her room, opened the door, turned on the lights, and left her there. $3,000 a month they pay to live there and the employees can't even help a person back to their room. It took 5 minutes. I know they are understaffed (maybe try paying more) but really what's more important?