Cogir Senior Living

more for independent living, large rooms

Visited previsouoy and liked if could afford LTC indefinitely.

Toured and did not want meals or houskeeeping

ASSISTED LIVING ONLY

Not as stimulating an environment as others - few communcal spaces - staff seems involved, however.

Thought activities were not as good as some or as "warm" of a place. However, it has kitchen options within rooms.

Nice, very large yard... he would love the yard. private rooms with a bathroom. can decorate the room like you want. memory lane neighborhoods. four in all. several tv relax rooms. Residents are fairly functionable, and dress nice, as if they are well taken care of. Lots of nice men and women for him to visit with.

no transport to and from med appointments. no animals.

spoke w/ the director- has a studio, we can come anytime, no deposit. $3300 month + extras.

They won't accept my loved one due to dementia, they need to refund the $2000 deposit, have not recieved it to date.

In the scheme of things, it really depends on the level of care needed for your loved one. There are some great things, and some horrible things. Facilities-wise it's absolutely top notch and top of the line. As far as the staff who are top of the food chain, it's very good. But when you get into the weeds - the people who are taking care of the elderly - it's horrendous. I understand we're in a time right now where service is nonexistent nationwide. But even so, if the right systems are in place, things don't fall between the cracks. Those systems aren't in place here. I think they're trying, but they're just understaffed and can't keep staff. The quality of the food is phenomenal, but the selection is horrendous. They keep revolving the same meals - lots of corned beef, meatloaf, and pastas. The activities manager just left, and even before that, the residents didn't really participate. But the staff weren't making an effort to go get people and encourage them to participate. There's a brand new activities director, so we'll see how that goes. The facility is beautiful and worth some of the frustrations. The hallways are double/triple the size of other places I toured. It's a very large, airy, spacious place. They just have ongoing staffing issues. I give them credit for admitting that they do see the problems, and they are trying to fix them.

Our family had an in person tour and it was just okay, the sales team as a little to pushy

It did not turn out to be what we expected. I felt it was not very clean. She had roaches in her room and they did not handle the situation well at all. They have a new executive director that started around the same time my mom moved in. I have heard from a lot of people that the food has gone downhill. I would not recommend them to others based on our experience.

When I moved in the managers were here 24/7. That has changed for the worst! That was why i moved in. My apartment was cleaned every Thursday morning. I'm lucky if its cleaned at all! To much rice and pasta! Meals are slow, the problem is in the kitchen doesn't have enough help. When I moved in I felt it was like a cruise ship without the water. Boy, as it gone downhill fast!

Harvard park is wonderful for everything but the food choices. If I lived there I would either move out or get take out at least 3 times a week. They had a great menu until Covid happened, then the choices were cut WAY back, and many “meals” I wouldn’t feed to my dog, like corn dogs and sausage. There needs to be healthy tasty choices with each meal. Breakfast rarely even has eggs or other healthy protein. My beloved aunt is so frustrated and I don’t blame her.

My dad lives in this facility and I think it’s average. His apartment is sufficient and it’s nice that they clean it every week and give him clean sheets and bath towels and t.p. The food, on the other hand, isn’t that great. He sends pictures of it and I wouldn’t want to eat it either. He doesn’t eat most of it which is sad because he pays a lot to live there. Overall, as I said before, it’s average.

A year ago I might have written a five star review. But now Redwood seems short-staffed and rushed. My resident reports long waits for food in the dining hall and although urgent needs are addressed, regular attention to daily stuff is hit and miss. I hope the situation improves soon.

Wednesday [date removed] I was told at evening dinner service that residents only get one beverage. One over activities and the other by a young lady server. This is crazy. Tonight no coffee offered. No coffee in decanters on buffet coffee bar. I was told my mom just needs to order two when beverage cart comes around. Service is too slow bringing out the meal. Most are out of drinks when the food finally comes out. No one comes around for beverage refill. No extra beverages offered at all. For the amount of money residents pay they should at least not be experiencing this. Managers do not address issues there in a timely manner. Not happy!

My mother was a resident of Cortona Park for 7 years 3 months. She entered Cortona as independent living and enjoyed her beautiful apartment, staff, food, and the friends she made along the way. Things changed after she lived there just about a year when she fell in the bathroom and severely shattered her leg. Upon her return after 3 months in skilled nursing rehabilitation she required max point care giving which moved her her from independent to assisted living. In the 7 years she was in Cortona the facility had excessive staff turnover; 3 executive directors came and went, at least 250 caregivers and kitchen workers, and a half dozen Chefs. In that period the one constant has been the LVN medical director, which I believe has been the driver of constant attrition of caregivers who are underpaid, overextended, poorly trained and mis managed . The sad part is that Cortona has hired some really excellent people along the way, most unfortunately don't stay. After 7 years we had to move my 95 year old mother into skilled nursing because 2 new & inexperienced Cortona caregivers dropped my mother on the floor while attempting to get her into the shower, breaking her good leg and reinjuring the leg she broke 6 years earlier; two broken legs. She will be in bed the reminder of her lifetime because of our experience at Cortona Park. My observations are based on my daily presence in Cortona over the 7 years.

My Mom has lived here for just over a decade. The area is okay, but this facility has gone downhill over the years. Roaches are a disgusting development, as well as managerial mismanagement. Anyone who entrusts a loved one's life to these people should be aware of the lack of honesty when it comes to the actual living conditions. I spend so much time and energy making sure my mom hasn't been ignored, they should pay ME for what Social Security they suck out of my mother's career. If I appear to be disapproving, it's because I am.