Cogir Senior Living

The main facility was clean and welcoming - loved the layout of the appartment and the fitness center. Some unique options that I really liked. The memory unit, however, was much more like classic nursing home - dimly lit, and in need of upgrade.

It has only been two weeks since my parents moved into Clearwater Springs. Overall, this transition has been a positive experience but there is a 'learning curve' for both sides. The most concerning issue has been medication management. My parents are diabetics and are still NOT having their blood sugar levels monitored! I had to go to the medication room & specifically ask if this monitoring was being done.... I receiving the explanation that there is not "an order in place" from my parents doctors for that!! With a further inference that 'our specific medical care provider ( well known) is just so "...difficult' to communicate with and get orders from...". Honestly, I am floored! Further, we were never contacted or advised that there was a disconnect in implementing our parents care plan. We choose to include medication management in my parents care plan to free my Mother from this task while she recovers .... When meds are passed ( especially w new clients/patients) there is not any sort of overview with the patient as to what they are taking, My parents 'go along' not wishing to cause 'extra work' but wonder where their medicine 'x' is? Now we have learned to ask : "Do you have an order for medicine "x"? Yes? Great, it's just a prn medication ( one must ask to receive the medicine) .... Or - No? No order exists for a particular medicine or service -OK, why not!!? In our case, with something so crucial to ones health NOT being in place for two weeks, after moving in - well it's just unacceptable!

Wonderful welcoming feeling. Building needs painting but they are in the process of renovating.

The staff seemed very friendly. The furniture fabric in the lobby is old and frayed in some spots. The dining area was nice and did not have a greasy smell. Overall the place seemed acceptable. The common areas on the different floors are quite nice as well as the outdoor area and it’s nice that the apt. Kitchenette has a single cooktop. The one bedroom is a good size to my mom. The one drawback I see is the frig low to the ground with the freezer on top and the refrigerator on bottom.

I had helped a good friend move into Longmont, but it didn't work out for her. She needed more care and assistance than they could accommodate. She has now moved in with her daughter for the care. The knowledge of the staff was not always the greatest. And when she accidentally locked herself out of the bathroom, they had to take the door off the hinges to get it open. They didn't keep the snow cleared and I slipped. The outside of her door was icy. They did have good activities but not for her. I would recommend this community to those who are better off and function better on their own. The community is super friendly.

Big place, kinda expensive, friendly staff

Beautiful grounds and nice apartments BUT the independent living apartments are separate stand alone buildings and one must walk outdoors across the property to the dining room/rec center. There are no Independent living apartments in the main building.

The activities are great! They have a lot to offer. So far everything is going smoothly.

The reason property is 3 is because it is a dated facility.

The biggest problem for me is that I am wheelchair bound and they do not have a bus that has a lift. I have a car, but I would like to be able to ride the bus. I may not have a license that much longer, so I would just be stuck without the use of my car. I have spoken to corporate over and over, but they will not rectify the situation. I am going to move. I am currently looking for another place. The staff is great. Corporate is the problem.

They don't seem to have enough activities. They don't really reach out and show him how to get involved. It just seems like he is there. The activities also seem to be more geared towards the ladies. The food is okay, he isn't all that thrilled, there is plenty of it. The staff has been wonderful and the place is clean. They were one of the more reasonably priced places.

One improvement could be that they clean out the residents room better. I think they need to take more time in doing that, like they are suppose too. I think that their food is really good. The location is nice as well.

Number one, and I don't know why this occurs, but they had very, very frequent changes of managers, so that made it so there wasn't quite the consistency in care and programming and so forth. Another thing would be that the in-home care was not quality and not consistent either. What came across to me was that there was not training for people of all different conditions. If there was anything relating to even mild dementia they weren't consistent in dealing with it. It wasn't a horrible place, but it was not a place I would put my father back in.

Very friendly staff but a overall lack of communication from them after my Mom moved in. Evaluation done by staff was requested twice and still has not been received. Incorrect medications delivered to my Mom on Memorial Day (which she took). Laundry service has taken from 3 to 6 days to be returned. A multitude of paperwork was given but my Mom has mild dementia so does not remember most of it. Staff was asked to add Mom's name for hair services, but did not follow through on two different occasions. I believe intent to communicate is in place, but there is no check/balance to insure that essential communication is received.

My aunt lives there. Basically, Everything is pretty good. Except the food. They never give her enough food. The food she does get is awful. We talked to the manager but it's just ongoing. It doesn't change. The facility itself is wonderful. It's very clean and quiet. If they could just get the food part figured out it would be more 4's and 5's. My overall rating of this property is 3 stars. It's a great place, they just need to improved on the food.

I would like any of the food to be organic with a much higher level of nutrition. The facility is clean. The staff and residents are nice. There is a lot of activities that they offer.

I think there is a lot of disorganization at Atrium Village. They do not return phone calls in a timely manner (if at all) and some things are just left hanging and not completed. It is a very nice clean facility with very friendly staff, but the organization of the business needs some attention from management.

Upscale luxury community. Mom felt it lacked a sense of home. not what she was looking for.

I like to be around people. So, I've made myself at home here at E P. I feel it is too expensive for what I'm getting, though. I left a beautiful house a block and a half from the ocean which is in great shape to come and spend nearly $4000 a month on a house that is covered with last year's bug parts. The house has a constant line of ants in the kitchen. I've NEVER had ants in my house before !!! The windows are really smeared and dirty on the outside. The toilets run constantly, even though I've repeated for four months that they need repairing. They are wasting money !!! I do need to be here in Durham, because of my poor health. But there may be a facility in the area that can offer me a better value. I don't need health workers. I am independent. But there are MANY people who reside here who are either in the beginning stages of Alzeimer's or dementia. They are not functional independent seniors. So, if you walked in for a visit, you may think that this institution is catering to those with severe aging mental disorders. Back to my specific problems. I need some repair work here. I'm tired of being ignored. I want the ants out ! I didn't bring them !!! And I saw them the very first day I was here. I try to be patient and polite, BUT my patience is wearing thin. By the way, I live in a cottage. The other night I got very sick. I had to clean up the floor by myself after an 'accident.' I'm in a wheel chair most of the time and have severe left shoulder problems. I had NO ONE to help me with this job. What should I have done? Well, it took me a long time, but I finally got most of it cleaned up. It could NOT wait until the next day. The managers need to advise residents about what they should do when similar situations arise. Thanks for reading my review.

Older building. Many people elevators seemed confusing. It looks like they do a excellent job with clients. Very high one time fee.