Cogir Senior Living

When I looked at other places, it's kind of typical of other places at the same price.. It's independent living, so there aren't any care services. I can't rate it on care services. My parents haven't gotten into any activities. They seem to have alot listed but my parents haven't participated in them. I think it's very good. The appearance, what they offer, it's the only place where my Mom said she felt she could live at, out of all of the places we looked at. It's a good location, especially for my brother and sister, who live the closest.

My mom is 89 & has been at Harvard Square for over a year. Due to a fall when she was 88 causing a broken upper arm and a subsequent stroke, she needs fairly extensive assistance with dressing, bathing & transport to meals. There has been a recent change in facility ownership and we're still trying to figure out if there's going to be any benefit to the residents. It feels like meals have become skimpy in portions, and that there isn't enough staffing. The care staff, while typically kind, is predominantly "English as a second language" and this can be a problem for elderly people who don't always process well cognitively and may be losing hearing. Communication can be difficult. My mother doesn't participate in any activities so we can't comment on the quality of those. Overall, it's a nice facility and because of her assistance needs, the only option we can afford. She has a studio apartment and a small kitchenette, but she sleeps in a recliner and can't walk other than to get to the bathroom. The rooms/apartments here are bigger in general than other places we looked at. It is an older building, so the apartment bathrooms could be more accessible, the ventilation system more reliable etc. I was hoping the new admin would address these issues. The residence is close to my home and I'm mom's only family so this is a convenient option. It's so hard to move her that we just live with the deficits.

I saw the memory care area here. I didn't really care for it. I saw a different Emeritus, and they were great! They seemed to keep the residents active, and played games with them. They got the same food the rest of the residents did. The memory care at this Emeritus was not that way, and is the main reason we did not go here.

My parents live in a cottage. It's a nice facility which is well maintained and has many activities the residents appear to enjoy. The food is average, but I gather that's typical of these types of places, since they can't make the food too spicy or exotic due to dietary needs and tastes of this age bracket. Inclusive features are nice, but the facility is on the pricey end. I would have given 4.5 stars but current head manager is not service-oriented and requires the residents to follow his rigid policies instead of flexing around their needs. Co-manager and previous managers have been great, so hopefully this manager will move on to something else better suited to his personality.

In their Independent Living, they truly expect all of the residents to be 100% independent. They are not trained to deal with any form of memory loss. A fully cognisant senior would do fine here. [removed], who may or may not work there anymore, was not kind to my loved one. The staff had some strong personalities that did not mesh well with residents with strong personalities as well. Overall though, I really liked them. It's a nice facility and the food was good. I would say that 80% of the staff were really good people.

This was a great place for my mother and aunt after they both became widows. My mother lived in the Villas which are small attached homes. She had breakfast and dinner provided in a pleasant dining room setting with all the other residents. This offered her autonomy in a safe, cared for environment. There were lots of activities available should you choose to join. There are two beautiful pools on the grounds. Housekeeping is provided and the gals make the beds with clean linens which can be a struggle for the senior. My mother moved in at a time when they offered a great contract and price. It has since undergone new management and become quite pricey. If the cost is not an obstacle then the Montecito is definitely worth considering.

very similar to Emeritus at Vallejo, but more drab inside and no enthusiasm of staff. Saw few residents. Nice exterior look but not comfortable.

So far, they have been very helpful, ready to answer questions. We have had three meals there - very delicious. The apartment was spotless. I would recommend this to anyone needing a place to retire.

My mom wasn't there long enough for a full review. There is really not much communication when the rates are raised. I got a letter they were being raised a month after the fact. Otherwise the staff was really great and lots of activities.

It was nice, but here was the big thing with my mom, she did not want it to smell like an old folks home. That was the big thing, if I walked in and smelled a weird smell I knew she wasn't going to like it and a lot of these places, not too be snooty, but a lot of these places that have a lot of people kind of have that smell.

My dad is not longer there because he got a lot worse and we had to take him out. He's in a nursing home now. When my parents were there most of the staff were pretty good. The food was horrible because they don't season it. The whole time my mom was there they didn't come in to vacuum but the staff was pretty good.

It only had a courtyard in the center- not much outdoor area for the people to go. My dad's an outdoors guy so that's an important factor for us.

Our 90 year old Mother has memory issues, but is well served and supported in the Assisted Living portion of this facility. The staff are all open and helpful. The new director has made changes to better fit the needs of the current residents and is very aware of all the staff and residents. We researched dozens of facilities in the area and visited 18. We found this facility to be the best for our loved one's needs. The staff made a visit to her home over 2 hours away to make the initial assessment and help us determine the level of care she would need. She is very is happy and active here, even if we had to kidnap her to get her here.

Concerns : Lot of staff turnover Food choices are not healthy and conducive to age related issues Leadership staff hard to communicate with. Facility is very nice & clean. Staff : some good , some not so good Activities: nice variety

The apartment sizes are large and comfortable.(5), The cleanliness and laundry care is great.(5), The food is pretty good (3-4 of 5). The staff can't be rated as a group because some are excellent and some are very bad. The activities are limited in memory care because of the 3rd floor location and lack of group space. The administrator of memory care is the weak link. They're not set up for really working with the wide range of issues that memory care entails. They want the residents to conform to assisted living standards and that is not possible. Molly, the front end sales rep is great and tried to help. I think that Fountain View Village is really good for assisted living, but not geared for memory care.

The administration doesn’t care for the residents . Food is bad , late in medication & providing residents who need assistance. No activities for men, several activities are scheduled at the same time which is not fair if you really want to do the other .

I found that [name removed] would avoid me and not answer my phone calls. She communicated around me and I found it very frustrating. I liked all of the front desk staff, service staff in the kitchen and caregivers. The food was good.

There has been a huge amount of staff turnover at Cogir of Queen Anne and this has led to a myriad of disappointing things for my mom since she moved in there. One of the big ones was that when we toured and left our deposit their chef was highly touted and their food program was impressive. Shortly, after moving in, they replaced the chef and kitchen team, and the food has been abysmal ever since. My mom complains about it daily, and there have been no changes. They are also understaffed, and there have been evenings where my mom and her friends have had to wait over an hour to get a meal, sometimes choosing to leave and forgo eating altogether rather than sit there. That is unacceptable. This is particularly frustrating considering there was a huge hike in my mom's rent within six months of moving in. It doesn't feel good to pay more for less. Lastly, there has been an influx of new residents that seem to be memory impaired, but they are not in a memory care center. This can be nerve-racking for the other residents and concerning for their families

Apartment size is great. Food is good. Activities- 2.5, too many are resident driven and our Mom isn't able to participate because she's not welcomed to do so, or there are too many people wanting to play. While the Activities folks are "working on it" , Mom is unhappy, even angry at times about this. It's very disappointing. Med management-3. We had an experience this week where we got a call at 9:30 p.m. that Mom was OUT of a blood pressure pill. The med tech in charge of her hadn't realized how many times a day she was taking it and plan properly. We had to scramble to get her medication and she was without it for at least a day. Our trust has been shaken.

Very understaffed, so residents had to wait for essential care, like changing soiled clothes. Too much television time. One more point that warrants mentioning. Several of the staff had attitudes of not wanting to be there.