Cogir Senior Living

I would recommend. Friendly/pleasant atmosphere. The entrance along with the store front atmosphere makes the residents feel like they are in a community. It's also very clean. As a family member having a team of staff members that are customer service focused is a true asset.

Lived here as a parent 7 years, when her passing was my turn 11 years.

Pelican Pointe is my home. I have good friends here and the staff treat us with care. There is plenty of stuff to do during the day or you can spend time in your apartment. I can't think of anywhere else I would rather be. All the residents wear pendants, you press the button and the R. A's. come as quickly as they can and help you. This is a wonderful place to live. This may be a rambling review but there is just so many great things about Pelican Pointe. Like I said this is my home and I love it here. Come and visit, take a tour.

My loved one was previously a resident at The Terrace at Beverly Lake. The staff was great.

Overall good place but has had a few issues recently. Broken water pipes which displaced several residents and norovirus outbreak. Care staff is non existent on weekends.

We chose Cadence at Huntersville because of the location and availability. A vast majority of the staff really do care.

I would say be realistic about what your family member needs. This is a good community for someone who likes to be involved with others and make friends. It won't fix isolation issues (we found out the hard way). We chose this community over others because it was smaller and more homey feeling than some of the larger places but also big enough to have the community activities for residents and the staff is very friendly. Every time we have come to visit we see the staff speaking with residents.

The facility is aged but well maintained. Units have poor functioning wall heater/ac units. It has been many months since they have had a driver for their van. Dining room has lovely views. Staff is always delightful, very friendly and enjoyable. I am very grateful for Carson Plaza providing a safe, comfortable and pleasant living environment for my Mom.

I would recommend this facility to others. Staff are friendly. Room for improvement would be temperature is inconsistent in common areas, sometimes too cold sometimes too hot.

The community is very informative. This facility had services that were important to meet our needs (physical therapy, 3 good meals, good location, apartment cleaning, transportation) and apartment is larger and more aesthetic than others.

I picked it mostly because it was close to my house. Overall I think it is a good place however they have communication issues in upper management. They don't return calls or emails readily.

The activates person [name removed] is amazing. The outings he puts tiger are great. Our mother is in a wheelchair and is still able to partake in field trips and such. That was the main reason that we chose The Auberge- it seemed very alive and open. Everyone there was not just put in front of a TV all day.

Merrill Gardens doesn't have anyone on staff who is specifically defined to technical support, such as lessons to seniors re how to use your cell phone or whose job is to give tech support if your computer or printer isn't working right etc. Seniors weren't born in the "techie age". I have been helped by some staff members when I needed it, but have been told it isn't their job. I would pay extra monthly to have this included. Twice my computer was disconnected to my printer and each time it was due to a power outage here. I was I informed that still didn't make Merrill Gardens responsible for reconnecting them. There isn't a lot of entertainment. Housekeeping doesn't do much. I have to clean dust from baseboards etc. I didn't get an orientation, but I'm independent. The food is good, however the serving staff are still learning to clean tables after a group has left and before another group of diners sit down. The staff are friendly. Having a garage space for my vehicle is great.

The communication, transparency and planning when it comes to the care of the residents can be a little wonky at times.

Had heard such good things about the facility. It was the only place that she would would agree to move in. A bit disappointing especially with the food. Too spicy, too much pepper, menu plan is very interesting at best. Prefers to eat in her room but facility is not happy about that.

The staff has been very helpful and took care of all the questions I had. The community is filled with friendly and helpful people. I have found it really easy to make friends. The activities have lots of things for us to do.

I have been living here for two years and four months and I have had three executive directors. The current one is the best. She listens and has designated an hour of here workdays to meeting with residents. She is sensitive to the needs of the residents. She has been hiring staff members who are like minded in serving the residents courteously, bringing with them knowledge and skills and experience that the residents have not had for a long time. The ONE BIG PROBLEM is replacing an open housekeeper position. I am confident that when she finds one who meets the requirements of the job, she will hire the right one. Safety and security in the community should be looked into. The continuing high annual increase in the rent is driving away long time residents. I suggest awards to residents on their 10th anniversary, 15th anniversary and perhaps to someone who turns 100 years old to show Cogir's appreciation for loyalty or something. Thank you.

I enjoy the local church's visits to our community. I also enjoy [name removed] monthly presentations on various historical topics. I enjoy our needle nuts club (knitting & crocheting) and the sense of purpose it provides. I have met some wonderful, friendly people!

I enjoy the many different people I have met here. I particularly love all the different programs that are offered. I find them all interesting and fulfilling and I absolutely love dancing at happy hour!

The people here are truly enjoyable. I love being able to pick and choose what I want to do. I especially look forward to our flower arranging classes and beading classes. I like meeting with other people and sharing time with whoever I choose to be with!