Cogir Senior Living

The Memory Care seems difficult to staff, which I understand. There seems to be a lot of turnover. The administration was wonderful and very helpful with the complicated admission requirements . It's a beautiful facility, especially the Assisted Living part.

Support staff and caregivers are great. Communication has at times been a struggle with administrators. Room size for one bedroom is great. Food could use more variety on the daily offerings but is largely good. Activities are too many movies and discussions for my parent's taste- but may work well with others.

The administrative staff have been very accommodating with some unforeseen circumstances, i.e. renovation delays, a flooding incident due to a frozen pipe, etc. Tenants are very friendly. My mom has made a number of friends very quickly and is therefore interacting socially way more than when she was living on her own previously.

The staff at Solista is professional, helpful, and kind. First thing is that the regional sales lady got us a good price. Then, the common area space seemed very open and inviting. The room was laid out well for my brother's needs. The facility accepted his dog, which is very crucial, mentally for him. The location is convenient to the freeway (for our visits) and close to basic shopping (for my brother to walk), as well as having a shuttle that can take him to local shops and appointments.

Living on a farm all of my life has been a real change here al Solista Senior Living. I am enjoying all the different people- their education and travel.

We just moved. The initial feeling is that this will be a good fit for us.

We just moved in. The initial feeling is that this will be a good fit for us.

My experience started when the facility I was in for 2 1/2 years, went up in price 10%, 10%, 7%. I checked this place and the price was lower by quite a large amount. All the amenities were similar. The staff here is knowledgeable and friendly. After being in a more expensive facility. My opinion is this place give you the best value for your money. The staff here is some of the best. The food is well prepared and very delicious.

Best- friendly staff & residents Worst- Food and food service

Staff is Very caring and making my mom feel like family. Very encouraging to her when she had a bout of depression. Keeping me informed when she was having a hard time. Always calling her by name. Love the activities and family dinners or lunches for special occasions /holidays. I do worry about turnover and staffing issues they struggle with, but I know they aren't paid the highest wages.... I think the industry as a whole needs to pay more to keep good staff. But trying to keep rents affordable makes it hard.

I think there is a continued effort to make sure that they are pleasant and helpful at Sunrise Of Gilbert. The company ethic seems appropriate. We do have to observe carefully , as with most any living situation for seniors with impaired abilities. It is evident that some of the basic caregiver do not speak English well and it is possible that they do not read English. Understanding requests or materials usage can be an issue with them. I've had to be watchful of incontinence products use. I've been purchaser so as to save money and because we desire a combination of incontinence products the facility does not offer on their monthly program. The facility cost is particularly expensive at the higher level that my husband would need. But they do not provide all the products we need therefore we do it ourselves. Providing the incontinence products we need can be complicated and it brings on fair usage issues, storage issues, inventory issues, etc. But it's cheaper than their monthly program, which would not serve him. We also provide personal hygiene wipes and gloves as we do not participate in their monthly program. Recently, we have had an issue with what we considered to be missing product. Perhaps overuse, which is unique and new or perhaps "borrowing" which problem we have discussed with the caregiving director. She promised to assist us with that problem. I've had to be cautious re placement of used/soiled clothing thrown across the dinette table, etc. not putting clothes to laundry baskets that I have labeled /assigned. Due to costs our daughter does my husband's street clothing and linen laundry and that kind of thing. The facility includes one load of laundry per week and we reserve that for pajamas they will do emergency clothing as needed. Most of my challenges have to do with day-to-day caregiving, and the casualness or exactitude, which good hygiene might require? Medication/delivery seems very good. I've had to assist with portion control re food, which has improved in quality with the new chef. My husband has gained weight, though he is now choosing to reduce his portions and has lost 7 pounds. Nursing staff may have spoken to him at my request, but this is still a choice on his part. They do not control his food. I find the monthly costs shocking and of course there's been an increase over last year. However, given my husband's needs, I'm not sure I can find a equal facility that is less expensive. His children are convinced that they can. I let them go to it. ? Because I believed that the facilities that your company suggested I consider would have cost about the same, given the services needed, I chose based on clean and pleasant and reliable reputation. There were two facilities who were more expensive and I didn't pursue those because they were luxury based so we didn't care to pay that as it was not in my husband's category of needs. I do suggest to anyone going to any facility that they have family or some sort of spokesperson who is able to monitor closely the needs of the resident --the daily conditions of the resident, and the manner in which the resident is treated medically. I do have a PCP nurse practitioner based company that comes in frequently to perform routine check ups. I do find that the facility has no real interactional business agreement with them. I do have to monitor their services quite closely. The facility has a memorandum of understanding or some such with a Physical Therapy (home health) group. We have had good experiences with cooperating professionals from that company. I do find that keeping a good relationship with each of the directors very much supports what we need to do to keep on top of situations as they arise. I am very pleased with the director of caregivers who trains and manages the caregiving staff. She's an excellent listener and is willing to assist as she can. The nursing staff is more than adequate and they call in our PCP nurse practitioner as necessary. My husband expresses that he is quite happy as long as he has to be in a facility. He feels that this one is doing a good job for him.

The only negative is the hall carpets that need a serious cleaning. Food is excellent. Staff is very nice. Good value. Yes, I would recommend this community to other families.

The process to moving our mom in was smooth and our family felt well supported. Our mom is pleased and comfortable living at Cogir.

Older building built in early 1990’s with lots of mature landscaping , surrounded by greenery with each apartment having a small patio or deck. Staff is very friendly and many have been there for years. Food in the dining room is delicious and customized . A variety of activities throughout the week.

They keep the facility clean and the staff is very helpful. The food is good and they have a good menu. The outside grounds are taken care of, everything looks nice. They have entertainer come in for happy hour and I think the residents enjoy it.

There are several better and more expensive locations one can consider. What they have is very adequate at Cogir and the staff does their best with the resources they have. The value and location are good and the staff has addressed most of my concerns.

My Mom recently moved into Cadence of Wake Forest. After months of touring communities close by, Mom decided on Cadence. When a room came available, we had a lot to do but it all worked out. Mom loves her place, the staff, the other residents, and the activities they offer. Her taste buds have changed and she isnt crazy about the meals; but to be fair, she doesnt like meals when we go out either. She is very happy and that's really all that matters.

It is very expensive so i would expect top notch on all categories. Overall the facility is clean. The staff was friendly and helpful. Care seems to be appropriate for my Aunt. Although i have not actually eaten at the facility I have had several complaints from my Aunt regarding the quality of the food as well as variety. I understand there are multiple residents but many times she chooses a sandwich once told what is being served Regarding activities they do provide opportunities for outings which is a wonderful thing but when a person is excited to get out and the activity is canceled at the last moment this is not good. This has happened more than once. Outside of the facility events are very important especially to someone who has no mobility and relies on others (wheelchair)

The activities seemed better under former ownership. The employees are very kind to my mom. They know the residents by name and are familiar with their interests. The food needs some major improvements. I wish they would hire more employees because the people they have are expected to do an awful lot.

I was very impressed during the week I was in town. But, cleanliness seems to have deteriorated since I was there. Again, this is what my family member reports. I would suggest the responsible adult build a relationship with one of the top managers. Otherwise, I've not been happy with the response time taken to get questions answered and tasks completed. My family member says the food is fine, but bland. While they have an in-house PT, there isn't any facilities or equipment for residents to use. PT is held in their room or hallway. +They are adding access to an in-house doctor as a PCP, which eliminates need to leave the facility to get care. If you're in the area and can stop by to monitor things, I think it's a good place. +It's a smaller community so staff gets to know the residents.