Civitas Senior Living

This community was okay but it was not as nice as other communities that we were looking at. It was just now what I was looking for and for the price that they wanted.

This community was fine and would have worked out for my loved one. I did not have any complaints at all but there was just a different community that gave me that right vibe that I was looking for.

We chose Ledgestone primarily because of the convenience of the location from our home as well as the staff were extremely friendly. The security at the facility is great, they have check sand balances for everything. They do have program and if your loved one does any activities you get a text showing what they did. Our loved one got covid along with some other residents and it was a hectic process to have to move her and we sometimes had trouble getting answers on things. Overall it has been a positive experience and I would recommend them to others.

We really liked Legacy Oaks, the only downfall was that dad was really wanting a 2 bedroom apartment and they only had a few here and none were available at the time.

I really like Arabella of Red Oak so far. There are a lot of very friendly people, whether it be workers or residents. They have a lot of fun activities and fun things for the residents to do. It's a very beautiful location, and they've done really well decorating it and making it look nice for the residents.

Our family had an in person tour and it was a good tour

First impression was a very nice community, and a lot of nice amenities. It was newer and smelled good and fresh. The staff even with staffing issues has done a good job keeping up with response times with families.

I like the community. They are friendly and active here. Some of the activities available for the residents include bingo, card games, exercises, and more for the residents to choose from. The food is good for the residents.

Our family had an in person tour and it was a very very nice facility, very friendly people but it boiled down to the price and it was just to expensive.

We did a virtual tour with them. They had mostly semi-private rooms in memory care. They did offer a few privates, but they rarely became available.

The facility itself is very clean, it is pretty brand new only about a year old and it's immaculate. All of the staff members are really good and friendly. The meals and dining are really good, and we do like the value for cost because it is all inclusive and we are not being nickle and dime for everything.

We loved this community it was super nice. The main reason we did not go here is because our loved one would have to isolate 14 days when she entered the facility and we would not have been able to visit her. The tour guide was very helpful and we got to talk to residents.

Make sure you visit at different times a day to see how things are being handled anywhere you are looking. This community does a good job and we are happy with them. I would recommend this community to others based on our experience.

The community is a good and nice place. There are a few kinks in the care, and caregivers. However, most of this addressed in a timely manor. Overall, it is a good place. The food looks appealing, and sometimes it arrives cold.

Really lovely property. The tough part is going to get my mother convinced to visit. I made a video and took lots of notes so we'll see. Everyone there was wonderful. Great tour! I even got to meet some of the residents of the cottages. So far, this seems to be the most likely place for mom and dad.

We were able to have an in person tour two separate times. The first time we really liked the community and thought it was going to be a good fit. However, when we came back for the second tour we changed our mind. Everything about the community is gorgeous, it is like a resort hotel. It does not have a warm welcoming feeling to it, it seemed like you just checked yourself in and then you were on your own. It felt a little cold and impersonal.

The community is neat and clean and the staff is very friendly. The food is really good and they have lots of activities for the residence to participate in. I would recommend this community to others based on my experience

The community is a solid place for your loved ones. The activities are geared towards less independent seniors and I would like to see more acitivites for mobile residentce. I would recommend this community to others.

In general, it's a nice place to be. Their turnover seems to be pretty rampant - they've gone through 2 to 3 general maintenance workers. That would be my only thing to keep in mind. They just need to get that settled and get the proper employees in place for residents to get the full benefit. I like their willingness to listen to the tenants. They seem to have fairly regular sessions to hear any resident concerns, which I think is good. They do extra little special things. For instance, for my loved one's birthday, they asked if she wanted a special birthday dinner. They try to do extra touches which is nice. The food has been okay, above average. Under the current Covid circumstances, they walk the food on a cart to each unit. My loved one is in the independent side, which is a system of induvial units that surround the facility. By the time the food gets there, it's pretty cold and needs to be reheated. That's no fault of theirs, I guess. There has also been some cook personnel turnover. But recently within the last week or so, they have a new cook who seems to be pretty darn good. Activities have been less than I would like to see, but again, that is likely due to Covid.

The community is a great place overall. My complaint is lack of communication. It's hard to get in touch with people, and messages do not seem to get to who they need to get to.