Civitas Senior Living

The staff was very caring, the activities director was awesome always kept the memory care members engaged with cooking, creating socialization in fun and creative ways Staff always kept me informed on anything going on with mom in real time not after the fact (falls, change in condition etc) The only thing I think could improve the room would be a closet for hanging items or at least a hook for coat, sweater etc

Facility is great as is staff, but we already are experiencing a price increase.

It is a good place. By in large we have been happy with the care. There were a few situations but when it was brought to the attention of the manager, it was dealt with. The food is not the greatest. It is not bad but just mediocre. The Nurse Practitioner is attentive & seems to be knowledgeable. The apartment is quite nice. It is roomy but not too big. It has lots of cabinet & storage space. The maintenance people are quick to respond to problems. The staff is very nice. They all know the residents by name & I think they know all of their conditions. We even had one of the med techs catch us in the parking lot, as we were taking Dad out for the day, to give him his medication for the day. That is great care. I would highly recommend StoneCreek of Copperfield to any potential residents.

I would give it a five, but response times have been kind of slow. However, part of that is my mom's extreme limited mobility and the availability of people to help her. The food is awesome. The place is really clean. And the main staff has been really really helpful. They're also really friendly. They really try hard to fill the day with activities and keep people informed

It's a great facility!! They were not capable of dealing with mean Alzheimer!! It was a good place! They where not prepared to deal with someone that is mean

Staff is great and helpful, only complaint from my mother-in-law is the food. She used to work in the catering business, so she's more knowledgeable in that area. She's been in the assisted living part of it, but transferring to independent living soon. The staff, caretakers and physical therapist are the only reason she's doing so well.

This community is clean, friendly and safe. My friend is so happy loves the meals and active engaged calendar.

My parents were in the independent living cottages, so they did not technically receive care. However, the staff was kind and caring and would provide limited care as needed (e.g., if Dad fell, Mom could call and someone would come to their aid. I cannot be sure about the value as we did not compare so much. We chose what was proximal and it is a lovely community. I did forget to mention that my parents, sadly, did not participate in the activities due to their health statuses. Dad became largely confined to a wheelchair and would very often be sleepy. Mom would not go on her own. It was very sad, because it could have been so lovely.

They were short handed the month my mom was there. Everyone was really pleasant and did the best they could but there were very few activities and the wait was long at meal times. The atmosphere was very pleasant and my mom felt very safe.

There is a lot of staff turnover. The personnel that help get you acclimated are great. It's the health care that work directly with the client that changes. Overall my loved one was provided with good care.

No place can be perfect. For our mom its been very good in spite of shortcomings inherent to this industry. The staff has always been helpful. There have been some nice activities surrounding lunch and dinner activities. Past that mom pretty much stays in her room with the exception of church. My mom has no control over her bladder or bowels. So that is part of reason I have no other comments. The facility is very nice and she is getting good care.

I would give them a 3 on accounting and returning calls. The staff is very friendly and my Father In Law is happy there. My father in law enjoys the food. There are Plenty of activities if resident is willing to participate- which my FIL does not.

Generally the food is very good and I especially love breakfast and the staff is wonderful and i I’ve all the activities the more the better. I stayed at on in Pennsylvania and didn’t like it as well. I’m very happy

Cleanliness, food, med delivery, and activities have been very good. I can't give 5 stars because they need to communicate better about my mother's health, level of activity, physician attendance, warning signs like sleeping all day, or significant changes in behavior. We have received zero communication related to these important factors.

I think most people need more support when they first move in. I found one new resident crying in the restaurant at breakfast one morning; she was all alone and confused. We all try to help new people, but we don't always know when they came in. Most of us would like to know when someone is ill or how we can help. We often don't know until later. One other thing: the air vents are very dirty. They apparently have never been cleaned. One resident had theirs commercially cleaned and found MOLD as well as lots of dirt. Most of us have respiratory problems and this makes us sicker.

The staff was very kind and accommodating. Unfortunately my husband passed away within a week so I have no idea about the activities or dining experience. I would recommend them to others who are searching for memory care for their loved one.

StoneCreek at Flying Horse was awesome. It'd be a 5 except they had some help turnover and the kitchen suffered for a while. But overall an excellent facility and the health care staff was incredible.

Staff is nice, but they don't communicate between themselves very well. I would recommend

The staff is great. The dining is sometimes slow. The food is average, nothing fancy. The place is clean, and well kept. The staff is very responsive. The people are happy and everyone says hi.

This is a very welcoming community. I feel like my parents are in a very safe environment with a lot of help to keep them living an independent lifestyle. Unfortunately, they haven’t been on very many outings because soon after moving in, Ledgestone lost their activities director. Hopefully, the new person will get more outings scheduled so all residents have an opportunity to get out and explore the surrounding area.