Civitas Senior Living

The food looks good, and they are provided with snacks. They communicate very well. We were on a waiting list for Legacy, so we were waiting on an open spot. They could improve on better communication with the doctors, when they are changing meds for my loved one. We love it here. I would recommend to other families.

[name removed] is awesome - she is the Activity Director. Food was amazing ..totally a 5 when first moved in... the chef left and some of the quality of food left too...example...the burger used to be one of the best burgers I've ever had, gourmet style, juicy and full of flavor... now it's pretty simple boring patty on a cold bun. Food now is more like cafeteria food … not bad...but not gourmet taste and appearance like before when the Chef was there. . Have had some snarky attitude from newest Wellness Director, and lack of communicating back to family has been an issue. We've had to be persistent with calling for answers etc.

My sister’s stay with you was filled with care and love! The staff was always so kind to her and she dearly loved them. They were her friends and they were always thinking of ways to bring happiness and comfort to her. From management, to the nurses and aids, the therapists and kitchen, everyone’s goal was to help her. I thank everyone there. Additionally, the facility was clean and always immaculate and all the meals delicious and well planned. Thank you, Ledgestone Assisted Care!……

The staff in the memory care cottage are amazing. They took fantastic care of my mom. Always contacted me with any updates, if she was having a bad day, whatever. I appreciate them all so very much. She got much better care and a nicer place than Legend Oaks Ennis, who kicked her out, and it was also less expensive. No complaints at all.

The entire staff is extremely friendly. Our mom was very resistant to moving. She is happy there and involved in activities. The residents are very friendly also. It's an active community with great people!

Our family has had a great experience so far with StoneCreek of Flying Horse and we would recommend them to other families. The staff have been extremely helpful - anytime we have questions or concerns they answer them right away. They got us in with their doctors because the doctors we had prior were not helpful. No matter what time of day it is - morning, noon or night they give us a call to updated us if anything happens whether its something small or not. They really are amazing. It feels like a family there, the residents go in and our of each others room, they are happy and they get along with one another. It was just not what we had expected, its been a great experience, we have had no issues.

We picked this community, because they have a memory care unit, that is more open and bright. It's a newer, and clean facility. The food is okay. For the money, it's a good experience. I would recommend to other families.

In the limited interaction we've had with the staff, they have been fantastic. They're very friendly and accommodating. The facility is clean. They provide a lot of activities. The apartments are nice and well taken care of. Housekeeping comes in once a week. And any maintenance issues are handled in a timely manner.

Our family had an in-person tour and we absolutely loved this community, it was a great tour experience.

My husband moved into Arabella Memory Care about 3 weeks ago. Everything went as well as it could under the circumstances. I was so looking forward to him being able to use all of the activities in the facility. But Dreaded Covid had moved in and they had to be restricted to the room as much as possible and meals were taken in the room. Many of the staff were out with covid and the staff was short handed, but they managed to take care of the residents and I was impressed. Since the move in after a couple of weeks, they lifted the restrictions and my husband has adapted very well to his surroundings. He seems happy and that is what matters to me. I am very pleased with everyone at Arabella. The staff is very friendly and attentive to family and the residents.

My mom resides on the Independent Living side and she loves it! Things that stood out to us about this facility: proximity to our house, cleanliness and attractiveness of the facility, it smells good, talking to the residents who told us they loved it here. Meals, housekeeping, and utilities are included (not out of pocket). My mom recently moved from a one bedroom unit to a two bedroom unit and they moved her from one to the other, free of charge. I would definitely recommend this facility to family and friends!

What stands out to us at this facility is the staff and cleanliness. The staff is great. They offer activities every day. We receive housekeeping is once a week. The facility is very clean with the exception of the dining room, which needs help. I would definitely recommend this facility to friends and family as a place to live in Independent Living.

They are very loving to the memory care patients and interact with them well. Improvements are maybe keeping patients clothes with their owners. (A small thing) but a bigger issue is letting them shower on their own, if they are able.

I thought The Grand Senior Living was great. I liked that it was very new and clean.

The bluffs is newly opened has a great team and awesome community. The community has different departments and each department has great energy. Each staff will go out of their way and put each resident first.

With movie night, arts and crafts, pub night, swimming, and many more things to do, this property is able to bring the AL side and the IL side together to have fun and meet new residents and staff.

It's an amazing place for senior citizens to call home for retirement, it's a brand new building so it's very clean with brand new apartments to call home with an amazing staff all the way around in all departments.

Double Creek is a new build with all the bells and whistles. It was beautiful and I would put myself there, but much more expensive and fancier than we needed.

We have a family friend who is a resident here and she loves it. We have visited on several occasions and the staff is always friendly and attentive, the area is always secure and very clean, and the food always smells and looks really food. Moreover, she has several friends that I have spoken to and they love it as well. One is a veteran and as a veteran myself it was good to hear him give a good review. We considered the Arabella community for my mom, but we don't live locally anymore. I would highly recommend them to anyone searching. They are still at the top of our search in comparison to what we've found locally.

What sticks out most about The Harvest of Roanoke is the staff. They are very attentive and communicate well with the family. I would highly recommend the facility and already have to others!