Ciel Senior Living

I liked it, but I'm not sure it's the place for Mom.

Assisted Living apartments on other side: very nice, comfortable, and spacious. Four stars for apartments.

Great Place.

I ended up have to reschedule my tour, but did tour the Hyatt on Saturday, February 12 with Leslie Schatzer. I was very pleased with residence, all of the selections would serve equally well as a place for mom.

Really like this property

On Alissa's list; piano ok; continuum of care without moving; mind and body fitness program "Livewell" doesn't include phone or cable;

real nice place, would be great for my mom but not so much for dad....dad needing more care!

Liked very much---more in price range 2500-4000. Indep units have private outdoor access.

nice.

Looks very nice. Have an aunt living there 5 years. Know people who have family members living there as well. Near hospital.

Me and my daughter tour the facility.It was very nice and we like it. Planning on our next move. I will let you know.

This is a good community for your loved one. As a family member you do have to be involved and there periodically just to make sure that your loved one is being taken care of properly. I do feel like this community could use more help and assistance to care for the residents. They have activities like chair yoga, word games, coloring and more for the residents to do to stay busy. It would be great if they did additional things and provide activities that would give help the exercise.

Good community, not the right fit.

My friend's needs are more memory-related than general assisted living, and I don't know how equipped they are to handle that outside of memory care. But I am very grateful that my friend is there, and they're able to help her with showering and things when she needs it. They're trying their best to get her to come down to meals and participate in activities. It has been a little vexing that a mirror that we reported broken still hasn't been replaced yet. The biggest challenge it seems at all of the facilities we looked at, including Huntington Place, is the activities. I would love to see some exercise opportunities for her. The trips to Walmart are great. What she really needs is someone to accompany her in the store, which I understand is more of a memory care function vs. assisted living. I think if we had it to do over again, we would request medication management as well. That's on me, just something I've learned along the way. But the apartments are head over heels above the other places we looked at. They're so pretty. Everything is brand new and modern. The kitchen faucet is beautiful, as is everything about the interior unit. The staff seem very nice. I think they're understaffed, but those they do have are very good. I never received a list of who to call with various issues, so I tend to go to the executive director. And she has been fantastic in her responses to me. The food I tried at the midday meal was surprisingly pretty good, although I would have liked to have seen more vegetables. One of the things I think is unique about Huntington Place is that even though they have some clients who seem farther along in dementia than my friend, ones who sit in their wheelchair and sleep all day, there is always a staff member who sits right there with them so they're not isolated. There is someone always there monitoring and checking on them. Which is an excellent feature. They also have a little general store on site, although we thought that's where you could get snacks. But we have yet to figure out how to access the snacks. . . I also appreciate that when there was a Covid outbreak, they shut down visitation for a brief time. Overall I think they do a great job, and we got in on a special that makes it an excellent value.

I have lived here for 4.5 years but who is counting! I am so happy with the staff here as they are so accommodating. I have made many friends since there is something for everyone to enjoy. You can meet people from reading in the library, exercising and playing games. My children are so happy that I am here and safe during these difficult times. Happy Resident!

I would tell my friends that as long as your parents are in good enough care, then it would be a good place. If your medical care, even if it is small, it is very hard to get communication. There seems to be lack of communication and everyone doesn't know what they are doing, this is in reference to communication. The community as a whole is friendly. The staff and residents are pretty good that way. They mean well. It isn't a good place for anyone who isn't completely independent.

The community is pretty clean. The staff is usually pretty good. The floor nursing staff is excellent and are very friendly and responsive. Before the Covid-19 pandemic, the people who were in charge of coordinating services like PT or OT, weren't very responsive to our requests, especially since our loved one had some very particular needs. The actual individuals giving the care have been quite good. Sometimes they are slow to communicate with us regarding changes in our loved one's care. Also before the pandemic, they were always featuring resident's art in the common areas of the community. They do seem to have attracted a good variety of different kinds of programming available for the residents. They seem to be a little weak in the memory care services area. They do have a memory care department, although they really were not well equipped to deal with the needs associated with memory care. For those who are more mobile, this would community would be a good fit. But, for those who need a higher level of care, perhaps not.

The staff and residents are great. Staff are resident and care focused. Staff are interested in residents needs and likes and what they are doing in their day to day lives. [Name removed] and [name removed] are definitely assets. I stay to myself as my energy is not where it used to be. I feel engaged and connected to the community when I am at meals or getting my mail and such. The dining staff are courteous and pleasant. I have great conversations with my friends and meals.

The common areas are clean but the rooms are not as clean as they should be. Services are usually late, medication is not always done correctly. They do not have an activities director, all activities are lead by the residents.My mom moved there for the pool. We paid extra for a unit across from the pool but my mom has only been able to use the pool about 10 times in the three years she has lived there, it is either broken or too cold or no staff available. The food is not good. Now with the Covid-19 they are bringing food to their rooms but they bring breakfast at 10:00 am and lunch at 11:10 am and dinner at 4:30 pm. I know they are trying to do a good job but they need to space it out better. Security needs to be much tighter anyone can sign in and go to a persons room.

My sister moved in Five Star this past year and has adjusted well. The place is clean; most staff are helpful; varied activities and transportation to local stores, bank, trips etc. Sometimes the Dining Room Coordinator has been abrupt; or rushing us out before our bills were paid. One time when my sister came in for her birthday with 2 friends, the Coordinator said to her before being seated that she had to leave by 6:15. I was shocked at the impoliteness upon arriving on time for the meal. My biggest complaint is the cafe not being open daily as noted in the resident handbook. Often it is closed 2-3 times a week. My sister enjoys the breakfast and lunch menus. It is unfortunate that management has not resolved this chronic problem. A separate person (not an employee from the dining room) needs to be hired so the residents can take advantage of this service that is supposed to be provided. I trust that management will attend to this. It will make many residents happy including my sister.