Ciel Senior Living

Lovely tour overall very nice facility.

It was a very nice facility.

Above average facility overall. Good to have memory care and assisted living under one roof. Staff turnover is very high. Night shift staff in memory care is sub contract staff with little training. Assisted living staff are employees and much better trained. Very friendly staff. Everyone makes a point of getting to know residents by name.

Excellent care, responsive and communicates well (especially important to me as I live 750 miles away). They always treat me well when I visit and know my name!

[name removed] was very informative, answered all of our questions, pointed out all the features and activities, and was very pleasant and friendly. All the people we met were extremely pleasant and friendly. I feel the community is a good value for the money.

Basically the retirement is five, but there is a serious problem for them hiring help, in the dining room, with drivers, etc.

Our tour at Harborchase of Shorewood was good. It's a very nice facility. It's very new and very clean. The resident units are very nicely appointed. However, it is also very expensive.

I would tell others that are looking into Huntington Place for their loves ones that they really work well with the obstacles that families face in this type of situation. The staff members have been great with communication to the families. I would definitely recommend them.

It sounds good to begin with. In the beginning expectations were set and not met over time. They over promise and under delivered. They have a lot of activities offered but they seem hit or miss to be handled and carried out. So sometimes people are standing and waiting for exercise class to begin and no staff show up to run the class. It seems inconsistent. The food is good quality and variety.

My loved one was at another community and received better care at the previous care community. I wish they did more activities for the memory care residents. I was told by the representative in the beginning that my loved one would be able to have therapy in the pool and this hasn't happened.

I like the facility and have had no problem with my stay here.

HarborChase is absolutely beautiful, it is expensive but completely worth it. It is very clean, and the sales coordinator while we were touring was amazing. She was on top of everything, she was always available and was great at explaining anything we had questions on.

Our loved one was there for a short period of time but we saw plenty of activities going on and we would recommend this community to others.

Good tour, seemed to be better equipped to care for my loved one.

I liked this community but the apartments were a lot smaller and they did not have as much open space for my dogs to have an area.

Our first impression of HarborChase was amazing, it is brand new. It is like walking into a swanky hotel in New York, just beautiful. With it being newer they are still working through some kinks but there is a lot of potential. The dining experience is great, the residents get to eat off a menu and there are happy hours everyday. Even with turnovers the staff are doing their best to accommodating each residents as an individuals. The staff members are very nice, the community is very clean and they really try to build a community atmosphere. Overall we are pleased and we would definitely recommend to other families to come check out HarborChase.

Our family had an in person tour and it was not a bad tour at all it was a good experience.

I would recommend the community to others for their loved ones. They are good at getting things set up for your loved one. The community is willing to assist your loved ones getting settled into the community as well. The food is good for the residents.

We had a nice tour with Brookdale. The facility is beautiful but pricey. They were great with follow up after the fact checking in on us to see where we decided to place our loved one. They had a lot of amenities offered here that our loved one would not have been able to use.