Ciel Senior Living

The residents are very friendly. They made me feel as if I were at my own home. I like to stay to myself and they invite to do things with no pressure attached and it helps me to feel at home and comfortable. I enjoy how the housekeeper maintained my apartment. She does it exactly how I like it.

All together things are going alright. I have been easing in my stay as far as meeting people and signing up to do things. I have my resident ambassador helping me out things are really coming together. All the residents and staff are pleasant and helpful. I am enjoying my new apartment though it is taking me forever to unpack. I look forward to being more involved as I settle.

I have lived here a couple of years and really enjoy my apartment and the beautiful wooded area in our backyard. The food is good but I am on a special diet and on rare occasions I can't find something to eat at a meal. The activities are varied to meet everyone's likes.

When I was looking for a community for my mom, I visited several places in the area, and Five Star had the nicest environment, was the most updated, and felt like the closest approximation to a luxury apartment building. Also, Five Star was willing to assessment my mom, work with us, and accommodate her unique set of the needs. The nursing and administrative staff have been very friendly in accommodating our requests as well. They have nice amenities available for the residents including a gym, beautiful library, and a business center with computers and printers to use. The food is adequate, They offer a restaurant style dining experience with menus and a hostess. The dining staff are aware of each residents likes and dislikes. I am happy to have my mom in a safe and stable environment.

[Names removed] and others have been very helpful in this "part" of my life when I did not have my family to help me except my grandson, [Name removed], who encouraged me to live here. There are times I do not care for in meals and "aloneness" and need to talk and feel cared for of which I am thankful.

My only reason for giving it a 4 and not 5 is that culinary department could use improvement. Sometimes, there are items on the menu that they don't actually have. Now I used to work in that business, for several years so I am a bit picky. Don't get me wrong, I like [name removed] and this the staff likes him, i just thing he could use some help. [Name removed] is great, she is always hay and always has time for everyone. She also does a great job of keeping us entertained with activities.

Giving up one's independence is always hard to do no matter how good the situation is, given that, Lowry offer food, friends, and staff whose primary concern is the well being and health of its residents. Good food, conversation areas galore, and a variety of activities to get the interests of many residents, if they chose to take part.

I lived here for 2.5 years before leaving to have my back surgery. As soon as I was able, I came to Lowry. There was never a question as to where I wanted to live. The staff and workers are fantastic, everything is taken care of immediately. Brookdale Lowry is home.

I liked the whole place--the apts. were very nice, the food was excellent and they even have a gym with the equipment I like. I am considering living here.

We were told a lot of things about extras and services while we were touring and deciding to select and once moved in most was not true and struggled to get our calls answered. The apartment/rooms are spacious. There have been several issues with the medication program paid for each month to the point we have had to take back over the filling of prescriptions. The food is good but several times what is provided on menu is not actually what is being served that day. Actual selections and foods are ordered by corporate and not real change for options suggested by residents. There are really any outside activities planned except maybe once a month.

This is my home! By MY choice!

[Name removed] has been here for 7 years and we have always been pleased with the facility but especially the staff. She is in memory care now and the staff has always been so caring and loving.

I feel everything here is outstanding

I enjoy walking with friends and popcorn social! Food is good! Part of the clean plate club!

Friendly, clean and caring environment. Quiet setting.

Caring staff was noticed, engaged residents, pride, I did notice an odor of urine in one section. Loved the time I spent with the coordinator. But not my choice, due to location and higher monthly price. Facility was nicely laid out, and impressed with reminiscent pieces found in the hallways, be it photography, a doll crib, old time photos, sitting areas, It is much further away from me, that was the drawback.

I thought it was a very nice place!

The tour was very nice; I chose an apartment and told my mother in a way that made her excited to see it. Then, I received a call that night saying that they could not accept her. I was quite disappointed. The nurse [Name removed] who came to assess my mother appeared to be totally unsure of herself, to the point t where she had difficulty expressing complete sentences. I asked the hospital nurse to have her stand to go to the bathroom so [Name removed] could witness and assess (as I explained to [Name removed]). Instead of witnessing this, she followed me into the hall , walking behind me as I tried to have a phone conversation. When I returned to the room, she was gone. I then saw her in the hall - she came in and che Jed my mother’s feet and buttocks. Soon thereafter I received the call that my mother wouldn’t be accepted at Washington Senior Living. Very disappointing.

Tour was personalized by a welcome message with our names on a board in the lobby - nice touch. Also received a gift bag at the conclusion containing carrot cake dessert - another nice touch. As far as the tour, we saw the different rooms available. It was amusing that a tenant riding in the elevator with us insisted on showing us his room and we accepted his offer. The fact that this was assisted living was driven home as we witnessed many folks in wheel chairs throughout our tour. If we decide that assisted living is needed we would certainly consider this as a viable option.

The dining room was often short of help and late. Staff was friendly and helpful but there seemed to be a shortage of help on occasions. The day staff seemed unable to tell me about night activities. We enjoyed the grounds a lot. A very pleasant place to walk Staff that were present regularly were helpful and pleasant.