Ciel Senior Living

I would tell others that are looking into Huntington Place for their loves ones that they really work well with the obstacles that families face in this type of situation. The staff members have been great with communication to the families. I would definitely recommend them.

It sounds good to begin with. In the beginning expectations were set and not met over time. They over promise and under delivered. They have a lot of activities offered but they seem hit or miss to be handled and carried out. So sometimes people are standing and waiting for exercise class to begin and no staff show up to run the class. It seems inconsistent. The food is good quality and variety.

My loved one was at another community and received better care at the previous care community. I wish they did more activities for the memory care residents. I was told by the representative in the beginning that my loved one would be able to have therapy in the pool and this hasn't happened.

I like the facility and have had no problem with my stay here.

HarborChase is absolutely beautiful, it is expensive but completely worth it. It is very clean, and the sales coordinator while we were touring was amazing. She was on top of everything, she was always available and was great at explaining anything we had questions on.

Our loved one was there for a short period of time but we saw plenty of activities going on and we would recommend this community to others.

Good tour, seemed to be better equipped to care for my loved one.

I liked this community but the apartments were a lot smaller and they did not have as much open space for my dogs to have an area.

Our first impression of HarborChase was amazing, it is brand new. It is like walking into a swanky hotel in New York, just beautiful. With it being newer they are still working through some kinks but there is a lot of potential. The dining experience is great, the residents get to eat off a menu and there are happy hours everyday. Even with turnovers the staff are doing their best to accommodating each residents as an individuals. The staff members are very nice, the community is very clean and they really try to build a community atmosphere. Overall we are pleased and we would definitely recommend to other families to come check out HarborChase.

Our family had an in person tour and it was not a bad tour at all it was a good experience.

I would recommend the community to others for their loved ones. They are good at getting things set up for your loved one. The community is willing to assist your loved ones getting settled into the community as well. The food is good for the residents.

We had a nice tour with Brookdale. The facility is beautiful but pricey. They were great with follow up after the fact checking in on us to see where we decided to place our loved one. They had a lot of amenities offered here that our loved one would not have been able to use.

It is a very nice place and would recommend the community to others for their loved one's needs. The staff are great at talking to me about concerns, questions, or updates on my loved one needs. The community is accommodating to dietary restrictions.

My loved one is very comfortable here. Everyone is super friendly, and helpful. The safety is wonderful. Some of the activities that are available are library, outside performers, book club, cards and games, fitness classes, movies, happy hour, and more for the residents to choose from in the independent living area. The bonus is that if there are additions such as medication distribution there is a fee, but can would be a cost in the independent living area. There is a laundry room available to do laundry. There is dry cleaners available. There is a taxi service that is added onto the monthly bill, if used.

Our major issues has been housekeeping. I believe they are understaffed at Brookdale. The lady that comes in my loved one's room isn't really clean. We would like to have the bathroom cleaned, change the linens, and vacuum the floors. This is all within the guidelines and we aren't expecting anything additional. The staff has been friendly and helpful. They are well trained. The staff are responsive and react within an hour if something needs fixed. They have a good schedule of activities. You could stay busy with all the activities they have to offer.

HarborChase community has been great, they are very accommodating to our loved one, and have been very helpful in regards to our loved ones health. We have noticed from a far that there really isn't on person to get a hold of for answers, you kind of have to go through multiple people. However, they are still very kind when we speak with them and the community is bright and cheerful.

We chose HarborChase of Long Grove because of the fact that they had no covid incidences and also he needed 2 person assist which is hard to find in the area. The room sizes here were good. The food was really good, they were chef prepared meals. They provided a lot of activities for residents to participate in. I would recommend them to others looking.

The staff is very friendly and does a great job. The environment is good and they are quick to take care of any maintenance issues. Communication between the staff and our family is very good and they keep us well informed. I would recommend this community to others.

I would recommend this community, this will will be a good fit for most people. My loved one seems satisfied with everything. The staff checks on my loved one each day. The food is enjoyed by loved one. The communication with the staff is very good, and they keep us informed on what is going on.

We have been very pleased with our experience so far with Five Star Premier Residences. My dad said the staff members are nice and the food is great. It is a lot nicer than his previous facility, it is more home-like rather than institutional. I would definitely recommend them to others who are looking, he is happy here.