Ciel Senior Living

It is a very nice place and would recommend the community to others for their loved one's needs. The staff are great at talking to me about concerns, questions, or updates on my loved one needs. The community is accommodating to dietary restrictions.

My loved one is very comfortable here. Everyone is super friendly, and helpful. The safety is wonderful. Some of the activities that are available are library, outside performers, book club, cards and games, fitness classes, movies, happy hour, and more for the residents to choose from in the independent living area. The bonus is that if there are additions such as medication distribution there is a fee, but can would be a cost in the independent living area. There is a laundry room available to do laundry. There is dry cleaners available. There is a taxi service that is added onto the monthly bill, if used.

Our major issues has been housekeeping. I believe they are understaffed at Brookdale. The lady that comes in my loved one's room isn't really clean. We would like to have the bathroom cleaned, change the linens, and vacuum the floors. This is all within the guidelines and we aren't expecting anything additional. The staff has been friendly and helpful. They are well trained. The staff are responsive and react within an hour if something needs fixed. They have a good schedule of activities. You could stay busy with all the activities they have to offer.

HarborChase community has been great, they are very accommodating to our loved one, and have been very helpful in regards to our loved ones health. We have noticed from a far that there really isn't on person to get a hold of for answers, you kind of have to go through multiple people. However, they are still very kind when we speak with them and the community is bright and cheerful.

We chose HarborChase of Long Grove because of the fact that they had no covid incidences and also he needed 2 person assist which is hard to find in the area. The room sizes here were good. The food was really good, they were chef prepared meals. They provided a lot of activities for residents to participate in. I would recommend them to others looking.

The staff is very friendly and does a great job. The environment is good and they are quick to take care of any maintenance issues. Communication between the staff and our family is very good and they keep us well informed. I would recommend this community to others.

I would recommend this community, this will will be a good fit for most people. My loved one seems satisfied with everything. The staff checks on my loved one each day. The food is enjoyed by loved one. The communication with the staff is very good, and they keep us informed on what is going on.

We have been very pleased with our experience so far with Five Star Premier Residences. My dad said the staff members are nice and the food is great. It is a lot nicer than his previous facility, it is more home-like rather than institutional. I would definitely recommend them to others who are looking, he is happy here.

It's a pretty good community, and I feel comfortable with my father there. The staff is very friendly and caring. They do invest in the facilities but I would like to see more staff for the community. I would recommend this community to others.

The COVID-19 crisis has been a challenge to us all. Through it all, the Brookdale staff has done an outstanding job of keeping the residents as safe as possible and for taking care of their needs. They have done their best to keep us all informed of government policies, measures being taken by Brookdale to comply with those policies, etc... In addition, they have done their best to allow residents to still visit with family members. And when it was necessary to restrict visitation, they acted in a prompt manner.

the community has a secure building and we feel like mom is protected there. It is clean, the staff and the other residence are very friendly and helpful. The room sizes are great, with a living room, dining room, kitchen, bathroom, laundry room, and 2 bedrooms. I would recommend this community to others.

This community has very friendly staff. They have tried hard to keep activities going. The facility is very nice, and the room sizes comparable to other facilities. The food was good in the beginning but is not as good now. I would definitely recommend this community to others.

We chose Brookdale Lowry because we got a pretty good deal and it seemed like a good fit. The staff members are always good with communication and let me know what is going on with my sister since I am not able to go visit. Before the pandemic she seemed to be participating in activities all of the time and they would send me pictures. It has been hard since we have not been able to visit during this pandemic.

I've been here for 4.5 yeas, but who is counting! I am so happy with the staff here as they are so accommodating. I have made many friends since there is something for everyone to enjoy. you can meet people from reading in the library, exercising, activities, to playing games. My children are so happy that I am here and safe during these difficult times. I especially want to give [name removed] a big thank you for personally bringing me books to read during covid! I read 13 books!!

Due to COVID there hasn't been to many activities, but beforehand they had beading classes where you can make jewelry, as well as painting and craft classes. My mother really enjoyed those two activities. Having been to a handful of communities this was the first one that felt like a luxury apartment first, before any sort of assisted living or staffed building. The initial impression was more of a normal living situation, everything felt very clean, modern, and recently renovated. My mother had a very unique medical situation and this community was the first and only place to really listen and give creative way to care for her and handle her needs. We felt the other places were not going to be well equipped for her, but this place really took the time to meet her and understand her needs and take a chance on incorporating her into the community.

I'm very impressed with the facility and the staff. It is a friendly and warm environment. I'm particularly impressed with the COVID response, very few cases early on, and nothing since. I will say, however, my mother complains daily about the food.

We feel this community could have more staff members, but regardless of that we would recommend this community to anyone who asked, family or friend. Due to COVID they don't have activities available, but beforehand there were plenty. They would take day trips to go out and socialize, there was board games and movie nights. The only complaint we do have is the amount of food being delivered, its all based on diet. For example our loved one only received a slice of pizza for lunch and that was it, so we do think the food portions are a little on the small side.

One thing that really stood out to us at first was the overall atmosphere it was very nice, the rooms are decent size. The food was very good, the portion sizes were nice and had a variety of food to choose from. We would recommend this community to a family or friend.

We chose this community because of the double assist and the location to us. The room sizes are comfortable. Our favorite part about this community so far has been the availability of the activities for different residents capabilities. I would recommend Voorhees Senior Living.

It has been tough because we haven't been able to visit my dad. The community has been overly strict with lock down which has had a negative affect on my dad. The residents are not allowed to co-mingle either and no outside visitors of any kind. We chose this community because it seemed very nice, clean, everyone was engaging and active, and my dad liked it. He likes his apartment.