Ciel Senior Living

We were told a lot of things about extras and services while we were touring and deciding to select and once moved in most was not true and struggled to get our calls answered. The apartment/rooms are spacious. There have been several issues with the medication program paid for each month to the point we have had to take back over the filling of prescriptions. The food is good but several times what is provided on menu is not actually what is being served that day. Actual selections and foods are ordered by corporate and not real change for options suggested by residents. There are really any outside activities planned except maybe once a month.

This is my home! By MY choice!

[Name removed] has been here for 7 years and we have always been pleased with the facility but especially the staff. She is in memory care now and the staff has always been so caring and loving.

I feel everything here is outstanding

I enjoy walking with friends and popcorn social! Food is good! Part of the clean plate club!

Friendly, clean and caring environment. Quiet setting.

Caring staff was noticed, engaged residents, pride, I did notice an odor of urine in one section. Loved the time I spent with the coordinator. But not my choice, due to location and higher monthly price. Facility was nicely laid out, and impressed with reminiscent pieces found in the hallways, be it photography, a doll crib, old time photos, sitting areas, It is much further away from me, that was the drawback.

I thought it was a very nice place!

The tour was very nice; I chose an apartment and told my mother in a way that made her excited to see it. Then, I received a call that night saying that they could not accept her. I was quite disappointed. The nurse [Name removed] who came to assess my mother appeared to be totally unsure of herself, to the point t where she had difficulty expressing complete sentences. I asked the hospital nurse to have her stand to go to the bathroom so [Name removed] could witness and assess (as I explained to [Name removed]). Instead of witnessing this, she followed me into the hall , walking behind me as I tried to have a phone conversation. When I returned to the room, she was gone. I then saw her in the hall - she came in and che Jed my mother’s feet and buttocks. Soon thereafter I received the call that my mother wouldn’t be accepted at Washington Senior Living. Very disappointing.

Tour was personalized by a welcome message with our names on a board in the lobby - nice touch. Also received a gift bag at the conclusion containing carrot cake dessert - another nice touch. As far as the tour, we saw the different rooms available. It was amusing that a tenant riding in the elevator with us insisted on showing us his room and we accepted his offer. The fact that this was assisted living was driven home as we witnessed many folks in wheel chairs throughout our tour. If we decide that assisted living is needed we would certainly consider this as a viable option.

The dining room was often short of help and late. Staff was friendly and helpful but there seemed to be a shortage of help on occasions. The day staff seemed unable to tell me about night activities. We enjoyed the grounds a lot. A very pleasant place to walk Staff that were present regularly were helpful and pleasant.

My dad is in the independent living apartments here. It is an affordable option for us and that's nice. It is a lovely place. The lounge area is stellar, and the grounds are beautiful. There is always coffee and juice out. The staff is nice and patient. They provide 3 good meals a day. He is enjoying all the daily activities he has to choose from. They will give him a ride to the doctors office. I would highly recommend this community.

I was touring facilities for my Father and when I arrived here, I noticed that this was a brand new building. It was a very nice facility but it was a huge place. They have an Alzheimer’s unit and it is locked down so my Father wouldn’t be able to wander out of the community. While on the tour, the administrator told me about some of the activities like they have little concerts and family can even come to see. The other thing I liked is that there were staff members everywhere to keep an eye on things. However, I was not able to pick this community because it was too far away for me. I would recommend this facility to other families.

Of the two facilities I liked Five Star Premier the best. Now I need to research such issues as ownership and references. Thank you

I toured here when I was trying to find a place for my dad to go. Ultimately, we chose somewhere else due to the location being too far from where I live. It is a bit on the expensive side, but it's a beautiful facility. From what I saw, they kept it very clean and it was overall a pretty nice and fancy place.

This was a nice community it pretty much offered everything we were looking for. I would have felt comfortable with my parents living here. However, the location was a factor and it was just a little too far away for me. The staff was helpful and very nice. The community was clean and well kept looking very nice.

After enjoying the tour we almost went with them. They gave us a good tour and they even worked with us wonderfully because we were in a hurry to move in. It was helpful when they got the room ready for move in but then we realized the room was on the second floor and we need one on the first floor.

On my tour I saw good benefits from garages, a lot of parking spots and even a crosswalk warning there are senior citizens. It was very open with many trees surrounding them. However, I do need help and they were not the best fit for me.

We toured the Brookdale Meridian Lakewood and it was a very nice community. They offer many amenities for the residents. They gave a very nice presentation of what they could offer. We chose another community based on our budget needs, and we were looking for a more independent lifestyle.

My husband enjoyed his time here before having a medical issue that caused him to have been in the hospital for a time. He had been starting to participate in activities and socializing with other residents. He seemed to be enjoying the food. Anytime I had been there the community was clean very well light and very comfortable with the temperature. The staff is friendly and kind.