Ciel Senior Living

It's a good facility and we were pleased until my father fell. No one was there to help him and it could have been life threatening. I have since spoke with the community and things have been resolved.

This community is very clean and newly renovated.The housekeeping staff comes in every other week and stays on top of things. The biggest issue is the residents. It's a very old crowd and no one seems to have the same common interests as I do. It's also depressing to share meals with the assisted living patients. They don't offer many activities but have said they plan on increasing them. They also don't offer an are for social gatherings.

I went to tour the community and i wasn't very impressed with the exercising program they offer. The exercises the residents did were to a television program. I didn't feel this was a good fit for my mother. The community was very big i was looking for something a little smaller. They had meal plans available for the residents. It was a clean place with very nice staff. The guide did a good job explaining everything that they offered.

I toured this community. The person who took us on the tour was very friendly and knowledgeable. This seemed like a clean community. It had some nice amenities to offer. I was not able to try the food at this community.

I have mixed feelings so far. The transition hasn't been very smooth. I haven't seen them really make the effort they said they were going to, to get her integrated and involved with the community. There have also been some billing issues and confusion. It's clean, and well maintained, the staff is friendly, and all of that is good, it's just been a rough transition.

At HarborChase of Plainfield they are good at taking caring of things after the fact. They are not good at preventing injuries in the first place. I was promised many many things and I am not getting them. The safety factor is my biggest concern. The staff are extremely friendly. They have him in physical and occupational therapy, so he is getting good care. My husbands mind is in good condition and I would like to see more engaging activities for him. We will see what the next few months bring and I will decided on whether or not I will keep him here.

There is one laundry room for each floor. The one where my mother in law is, we had to go fix the washer ourselves because it was not working. The counter is still broken and needs to be repaired. So there are definitely some things as far as maintenance goes that could be improved. The food also is not good. I have talked to a number of the residents there and have had them all say the same thing - the food is really bad. I of course don't expect them to have five star restaurant food, but better than what they get. I could go on about this for a while - the food is really bad! The place is very clean, Michelle does an excellent job with the activities, and all the staff there is incredibly friendly. There really are a lot of things to commend them for, so it's a shame I've had to say a few negative things. There's a lot of good and a lot to improve at Voorhees Senior Living.

The facility at Bella Vista truly is beautiful! However, the administration needs improvement. The leasing office and management were extremely great in picking up my loved one and showing them the facility. However, there seemed to be no coordination once they got there to get them set up properly and made to feel at home. The administrator was out of touch with what was required, which made it difficult for the family to get done what we needed to do on our end. I was also appalled at their solicitation of donations from the residents to pay their staff a bonus, That is something the company should take care of without compulsory donations being squeezed from the residents.

They really do care about the patients. Unfortinately it has not quite worked out for us. Dad recently got sent out of HarborChase of Plainfield and back to a psych ward because it turns out that they are not adequately equipped and prepped to handle his temper tantrums and things that go along with dementia.

The activities are bingo, a couple games, there were some outings. She’s keeping busy. They provided activities. Mother said the food was good, the choices were good. I toured the place when she moved in. After she moved in they didn’t provide internet service. I felt the fees paid should have included internet. I want my mom in a place where she is receives the best care.

We had been working with them to move Mom in after a rehab stay, but they decided at the last minute that she required more care than they were able to provide, due to a reason that I'm sure had already been discussed when we were placing her. This cancellation at the 11th hour created quite the emergency, and we feel it could have been handled better. The community itself looked nice enough, but we never moved Mom in.

new apartment, food good, not many activities unless you play cards. pool not heated.

The facility offerings seemed dated though they were more than efficient. Our mom would not have appreciated this place for herself. Staff was extremely thoughtful and helpful. Smoking on campus would have been an issue. But all other aspects were teriffic.

My favorite. "reasonable" compared to others. My mom felt overwhelmed there with how big it was and I think it was a bit too "high class" for her. it wasn't comfortable.

1 bedroom too small - 2 bedroom too expensive and neither has enough closet, but otherwise extr nice facility

My daughter-in-law is not a fan of the location though the residence seems fine.

The facility is beautiful but I think it is better suited for someone who can live alone without much care.

Nice-looking facility, but appears to be more pricey.

generally clean; noticed tub/toilet dirty; nice place in genral, but more of a hospital feel

Very small.