Ciel Senior Living

Very nice facility, rooms appeared to be well maintained. Plenty of light and opportunities to get outside for residents.

The apartment is very nice. I have only work with [name removed] and that has been a pleasure. [name removed] has been wonderful. I really like my apartment a d am happy to be here.

The tour was shorter and less detailed than other facilities. However, I do recommend Huntington Place for assisted living and memory care. I have cared for many residents there during my career as a home health nurse and observed excellent care of the residents.

Medication management should improve, they hired a new nurse. There's a nice view with a balcony and it's relatively quiet. Main Positive is: apartment with a nice view including balcony. Main Negative was: not unusual for specific medications to be missing, or incorrect dosage, when distributed mornings and evenings

The staff is friendly They are helpful and are attentive to residents needs. U do feel comfortable leaving after a visit that your parent is not alone. They do try to include and introduce each of the residents

I would say. Ownership just changed so we will see. Food could use improvement. Larger bust for transportation should be increased. I would recommend to others

The resident care is very good. The food is very good. The common areas and rooms are well taken care of. They are clean and modern. I would recommend to others.

The food has not been the best but now it is under new management- CIEL- so I think it will get better. I would recommend to others.

It's an extremely friendly place to live. The staff is great and since hit has changed management companies the food is much better.

Following a change in executive leadership last year, the facility has seen a noticeable decline in management effectiveness. In January, rates increased significantly with no apparent improvements in services or amenities to justify the added cost. The facility continues to accept new residents without hiring adequate medical staff to support the growing demand, leaving an otherwise excellent care team stretched thin. Additionally, the facility went without a housekeeper for several weeks, resulting in resident apartments going uncleaned — a gap that fell on family members and medical staff to fill. To be clear, the care staff themselves are, for the most part, dedicated and hardworking. The concerns here are squarely with executive leadership and operational management, whose decisions are having a real impact on resident care and family trust.

The community is somewhat active. Often residents are waiting as people walk in to see who is getting visited. The food is really good. The staff is fantastic. I definitely would recommend Brookdale Dogwood Creek for anyone needing unassisted, assisted or memory care.

[name removed] who gave me the tour was very knowledgeable. The facility was nice, but nothing really wowed me.

VSL, which is now CIEL, seems to be a very nice place. The people seem nice and friendly. The cost, although obscene, is lower than many other places. My spouse has been there since [Date Removed]. Currently, she is in a rehab after breaking a hip falling out of bed.

I would rate the experience a 4.5. The people are very friendly and there are a lot of activities if you are inclined to attend.

Ciel has evolved over the years to provide improved service, activities and support to its residents. My father has lived here over 5 years and continued to enjoy and feel safe at Ciel. Staff are friendly, responsive and safe and the food is good too.

We visited while looking for memory care for mom. The place was clean and set up nicely. Apparently the whole building will be getting new carpet this year. The room we saw was decent size with room for bed, nightstand and chair. The “Sensory Room” was odd.

[name removed] did a great job helping me hang y artwork when I moved in. He was wonderful with my dog, was quick and helpful.

As a patient on dialysis I need to rely on my transportation to and from, having lived here for over two years. I have experience other bus drivers. [name removed] has been the only one you can depend upon 100%.

It scored highly on our three most important characteristics; smell, cleanliness and staff attitude.

Positive. People are so nice. Helpful. Residents have so much energy. Maintenance team is good too Opportunities. More transportation options. One one bus that gets really busy and full at times Improvement on food. Most other places have many more choices and better quality.