Ciel Senior Living

My parents where both at this community for a short period of time and I was very pleased with how things went for them. The staff where wonderful to work with and I was comfortable with the care they provided. The meals where lovely and the activity program they had available was great. It just was not the right care they needed for the long run but I would recommend them to anyone.

My friend is doing great since moving into the community. It's a great community and he likes it. It could be better. It's hard to get transportation that they offer. The people are all nice.

Mom likes the food and they also offer a snack bar in the lobby. The staff seem to be very good at caring for mom. They do have some newer staff so they do not always know the answer to a questions, however they do find out and get back to you. Mom has enjoyed some of the exercise classes they offer. The community seems clean when we visit and I would recommend it.

This was a very nice place! The facility was very clean and the staff were very caring. We also liked the fact that my mother had the option to be escorted to the memory care wing of the facility if she ever wanted to take a bath. We liked this facility very much!

My mother is very happy there and it has been a very good experience so far. The apartment she is in is great. The pool and overall appearance it is what she liked so much when we toured because it made it not feel like she was in a hotel or nursing home. It feels like a little resort. The food is okay, she is gluten free and they don't offer choices for gluten free. She wishes they could make meal time more of a buffet style, so it could be a little quicker. Other than that, it has been a very good experience and we are happy with our choice son far.

My mom's experience is going quite well! The facility is very clean and the staff is friendly and polite, and they are sure to cater to my loved one's needs. When we had a cleaning issue, the staff was sure to fix the issue immediately. The staff is also very good at convincing my mom to participate in activities and have some fun! She is very pleased with her experience!

Brookdale fo Vernon Hills is a wonderful place. My Mother is very happy, well care for and people and employees are very kind, respectful and welcoming.

This facility was great, I liked the tour that they gave me. When my mother gets to the point, I will defiantly consider them.

My 91 year old mom is moving into 5 Star tomorrow and we have been working with the staff at 5 Star on this process for the past month. The Move-in Coordinator has gone above and beyond to assist us with this complicated move from Florida to NY City. The entire staff including the front door receptionist and the waitresses in the restaurant are very patient, competent and polite. As an example one of the hearing impaired residents was ordering her meal and the waitress was very patient in completing her order. The food is excellent, the portions are large and fresh and reasonably priced using the point system. The deserts are home made and delicious. All the public bathrooms were clean and there were many cleaning staff in the building each time I visited. The residents were sitting around the public areas talking and enjoying their time together. Many were watching the movie of the day in the screening room. My mom's 1 bedroom apartment is very large by NY standards and her view is breathtaking. I can't wait until my mom moves in to experience this great atmosphere.

So far, I am pleased with the care my husband is receiving. The meals are excellent, they have family dinners once a month and our whole family has eaten there. The staff seem to be very attentive and really include the family in as much as they can, and keep us updated. The building itself is new and they have a lot of seating area. They have a place ith a TV, couches and a fireplace son the residents could interact.

Everything is working out very well for my father here at this community. The community is very well maintained. When I visit his room and the facility is nice and clean. They have a wonderful staff, they are very helpful and attentive. They have plenty activities for the residents to choose. The meals are all made from scratch, so the food is very good. You really get a good feeling at this community. I would highly recommend this community.

I would recommend a tour of the community. They have many great services that are offered. There is a beautician and transportation available. I got to see the bedrooms and the amenities that were offered in there. everything was very well organized and the staff that i met were all communicating well with me and friendly.

When we toured the Village at Lowry we were immediately comfortable with the surroundings, the layout, the professional and friendly staff, and how happy the residents were. Right away felt that this would be an ideal fit for our family member.

I am basing this review on only one month of my mother being a resident at Five Star of Yonkers. Any family going through this process will understand what an agonizing decision it was to move my very resistant 90-year old mother out of her house of 50 years. While it continues to be a challenging transition for her, I feel that we made the best choice for her by moving her to Five Star. It is a lovely, well-maintained facility. My mother is in an independent apartment so I cannot really speak about the assisted living services or accommodations. She has a modern, comfortable one bedroom apartment with "million dollar views" of the Hudson River! Weekly light housekeeping is provided. While she has a full kitchen in her apt., a buffet breakfast and a three-course dinner are included everyday. Unlike the institutional-like dining room and food in many other assisted living facilities, the dining room at Five Star is attractive, the menu has a nice variety and the food is of good quality. There is a diverse offering of activities each day, in addition to trips to museums, stores, local performances, Yonkers casino, etc. We particularly enjoy the Thursday afternoon "Happy Hour" with an open bar, tasty appetizers and live music. The staff for the most part have been cheerful and helpful. I would like to give a shout out to the patient and attentive Monica and her dining room staff and the delightful Move-in Coordinator Agustina who did all she could to help ease the transition. In terms of value for the money, there was no comparison between Five Star and the other places we considered in Westchester and Rockland Counties. We were able to get a "promotional" rent rate as they are renovating and updating the facility. I don't know if this is still available but even the regular rents are reasonable compared to the astronomical rents at most Westchester senior living facilities (shame on those places that expect the elderly to pay rents of $7000 a month and up!) I know everyone's situation is unique - none are easy - but I hope this review will be helpful to some.

My parents are still settling into HarborChase. The majority of the staff are nice and keep me informed of their care. The community is clean and well maintained. They participate in activities. The food is good I have not heard any complaints.

We found the staff from top to bottom outstanding. They are friendly, caring and kind. For us this is the most important criteria. Building and grounds are really nice.

I toured Harbor Chase in Shorewood when looking for an assisted living center for my mom. the director and admissions staff were professional and welcoming. They handled the move-in very well. The facility is new, uplifting and very organized. Rose, the RN, is very welcoming and coordinates medical needs well. The community is still growing, yet activities, meals, and staff are well-trained and always friendly. The apartments are beautiful and the Shorewood location makes access to activities and doctors great.

It was a little bit bumpy at first but things have smoothed over since then. We are very pleased with the services and the community, everybody has been good. The community is very nice looking and very well maintained. The staff I would say 90 % of them is really good and the others not so much. The food is good, but the service is a little slow. I really feel they are taking good care of my mother-in-law here and I would recommend it.

My relationship with Harbor Chase of Plainfield began in November 2015 when a family friend became a resident in the Memory Care facility. Since then I have been a regular visitor 3 to 4 days a week, which has given me a fairly objective mosaic of the Harbor Chase experience from an outsider’s perspective. Having visited a few short and long-term senior facilities in recent years, none compare to harbor Chase in terms of the atmosphere cultivated for the residents. The physical community reflects a welcoming and aesthetically pleasing setting throughout, from the entry-way and corridors to the resident rooms. Music welcomes you to the center and continues in the dining room during meals. Meals are plentiful, with a variety of (healthy) options offered to residents. Special requests due to dietary restrictions (habits) are always honored. Aside from the ambiance and amenities, I am most impressed with the bedside manner of the staff. From the directors to the medical staff to the caregivers to the custodians, all show genuine affection towards the residents. Caring for those who can no longer care for themselves can be an arduous task. Yet, the doting manner of the staff is what you normally only see with a family member. Equally impressive is the manner in which the staff has extended themselves to me as a visitor. Each visit I am cordially greeted by everyone I encounter from check in to check out. With my visits frequently taking place during lunchtime, I am always offered a beverage or something to eat. In short, I am comforted to know that my dear friend is in a wonderful place surrounded by staff that genuinely care about him and treat him like family. Consistent with its logo, Harbor Chase embodies respect for individual’s self-worth and responsible stewardship on every level.

The inside atrium to this facility is amazing. The lights and the trees are so nice!