Ciel Senior Living

My 87 year old mom was very reluctant to move from her townhome to a supported living community. However, her ability to safely drive was in question and the safety of her living alone became a concern, so we urged her to decide on where she'd like to live next. We toured a few places, after having had toured various senior communities for years. She decided on Brookdale Plaza (formerly The Park) because she felt that she would be proud to have friends and family visit her there. While the adjustment took a little time, I'm happy to report that she now loves it. The staff knew her by name within a week. She participates in a variety of events and activities. I am certain that she is healthier as a result of moving there. She no longer drives, but continues to be independent due to the driving services that The Plaza offers. She has also been delighted to host a variety of family events, as families are welcome! We've had birthday parties, a wedding shower and Mother's Day brunch there. The staff is always welcoming and helpful. She is particularly fond of the drivers and maintenance staff who cheerfully drive her to church or assist with various projects in her apartment. Mom calls it 'Vegas without the Machines and Florida without the bugs'! Probably the only concern we've had has been the pool chemicals and temperature. They could do a better job on that. Otherwise, like any place where there are many different residents, a few issues come up here and there. The staff and administration do respond to concerns. The setting is so beautiful and it was great to know that during the 'Polar Vortex' she was safe, warm, had beautiful surroundings and lots to do - without stepping a foot outside. Another convenience is that Northshore Medical Group is next door, as well as a lot of stores and restaurants. Great place and great location!

My Aunt and I toured and stayed for lunch and we both really enjoyed our meal. Rolando was one of the servers who sang to the residents and they all chimed in. She really loved the common area decor and the staff; probably everything about the place. I like how many options they have for floor plans. I'm sure my Aunt will find a home here.

My grandmother has been there about a year now and has nothing but good things to say. Although this was a difficult decision, it has been the best decision for her wellbeing; both physically and emotionally. She now has regular companionship and has made friends. The staff and residents have exceeded my expectations in making her feel welcomed and "one of the family". As soon as you walk into The Solana Olney it just feels like home. We have found the staff to be the key to a warm, caring, healthy environment. They really answered all my questions and went out of their way to help with the transition from home to assisted living for my grandmother, and even for us kids. My grandmother’s current state of health gives her the opportunity to be with some people who still have mobility like her. The facility constantly offers projects and events for the residents. I am very pleased with all aspects of my grandmother’s care and have recommended the community to many of my friends with elderly family needing assisted living.

Everything has been great here so far, we're very pleased with the community! It's a nice clean place, and the staff have all been very friendly. My Mom really seems to be enjoying herself here, and if she is happy I am happy! She's had nothing but good things to say about the food, as well.

So far we've had a great experience with Brookdale Place! They couldn't have been more helpful throughout this whole process, they've been nothing but wonderful and accommodating. They've been very receptive to the specific needs of our loved one, and very patient when it comes to working with him. They have a lot to offer here, they have an on-site in-home care agency for any supplemental care a family needs, as well as various sorts of visiting doctors.

got call from HC. can get meds in room and have help to DR

They are above average with everything. I would highly recommend them. The issues we are having are with our loved one, not the community. The cleanliness, the staff all of that is very good. The food is good, and they respond quickly all of that is good. We are happy with them.

I've been really pleased. They are very nice, and they are clean. The rent doesn't include all the meals, and that can add up. She was really pleased with the laundry. The food is phenomenal here it's amazing, high quality, very nutritious, they even have fish. It was very homey and the residents were really happy. It was like home, and the people at the front desk were really helpful. The guy who showed us around, knew everyone's name and a little something about them.

Everything is fantastic! Fives all the way! The only thing is the food. The portion size is a little small. They’ve scaled back on portion size a little bit. I really feel that it is a very caring staff. It’s very clean. We’re very happy with this community.

My dad has been a member of this community for just over a week and he seems to be adjusting very well, which, I'm sure for a 97 year old it isn't the easiest thing. Everyone has been so welcoming and kind, doing all they can to ease any of his anxiety.

Out of five I give them ten! We are happy, so far so good. The staff is very friendly, the friendliness is really what stands out. The sales staff was good, they didn't over promise and under-deliver. I didn't feel like I was being set up. This place really felt right. They really worked with us with our insurance. They made it easy on us, and that's important. Ryan is particularly good at her job, I didn't get the feeling that they were just trying to get people in either, it seems this is just how they are.

Enjoyed my brief stay

I found out through APFM and after we went to all these place, we found out one of my mom’s neighbors went there and loved it! Word of mouth for it has been great. The food could be a little better. She likes to play cards, but she’s doing a lot of activities. She’s making friends.

They were like a five star hotel, there wasn't anything that said old peoples home to me. The staff were all very kind and friendly. In the end it was the pricing that made us choose a different location.

We toured this community when we were looking into care options for our loved one. I was very impressed by what I saw here, it is a great looking community and the staff all seemed very friendly. We ended up choosing another community, but this would have been our second choice.

The Park in Plainfield is phenomenal, it's like a very nice hotel. It's beautiful, with gardens in the center and they are in an enclosed area. It's just gorgeous. The rooms are a good size, and they have quite a variety of rooms to choose from. It was just too big and overwhelming, like a hotel, a very nice hotel.

I was very impressed by this place, and I toured quite a few communities during my search! It was an attractive facility, very clean and well kept. The staff were also all very friendly and helpful. However I don't know if the atmosphere and location would have been something my loved one would be comfortable with. She is from the midwest and this may have been a little too upscale and urban for her tastes. I liked that at this community the base price included the first level of care, with the ability to add more services on later if necessary.

So far things have gone pretty well. I don't feel like I can really rate the activities because our loved one doesn't really participate. They are changing hands, so a lot of things could change. So far we don't have any complaints or see anything that could be improved. They were able to offer some services that others were not able to that we needed for our loved one and that is the reason we chose them over others we were considering.

Everyone at Huntington place is very friendly and helpful. They are interested in the happiness and well being of their residents. They are very professional in all aspects of their services. We are delighted that mom is at Huntington place where she is happy and we know she is not alone and is being well taken care of.

Very nice community. We are no longer considering this one. Memory care rooms are small. Sales staff are high pressure.