Ciel Senior Living

I toured Bella VIsta and it was a very nice facility, one thing I really liked was that they have shuttered windows in the apartments. I also think that you are also able to transition to assisted living but stay in the same apartment. I did not choose the facility because it was too expensive.

We chose HarborChase of Long Grove because of the fact that they had no covid incidences and also he needed 2 person assist which is hard to find in the area. The room sizes here were good. The food was really good, they were chef prepared meals. They provided a lot of activities for residents to participate in. I would recommend them to others looking.

The staff is very friendly and does a great job. The environment is good and they are quick to take care of any maintenance issues. Communication between the staff and our family is very good and they keep us well informed. I would recommend this community to others.

I would recommend this community, this will will be a good fit for most people. My loved one seems satisfied with everything. The staff checks on my loved one each day. The food is enjoyed by loved one. The communication with the staff is very good, and they keep us informed on what is going on.

We have been very pleased with our experience so far with Five Star Premier Residences. My dad said the staff members are nice and the food is great. It is a lot nicer than his previous facility, it is more home-like rather than institutional. I would definitely recommend them to others who are looking, he is happy here.

Overall I think that Bella Vista was a good facility and the staff members were very nice and easy to work with. We did have some issues, but they seemed to want to help and get things resolved quickly. I would recommend to others who are looking.

the community has a secure building and we feel like mom is protected there. It is clean, the staff and the other residence are very friendly and helpful. The room sizes are great, with a living room, dining room, kitchen, bathroom, laundry room, and 2 bedrooms. I would recommend this community to others.

This community has very friendly staff. They have tried hard to keep activities going. The facility is very nice, and the room sizes comparable to other facilities. The food was good in the beginning but is not as good now. I would definitely recommend this community to others.

Looking forward to the returns of the routine we had at the end of last year. I like the activities. Pleased with the meals even if I don't always pronounce it. Appreciate having the PT staff on site, as needed by a lot of people. They go a long way to make us safe from the virus, maybe farther than necessary but good. Staff is very friendly and accommodating! I would like more information about the company. We have different sight and organizational structures. Nice place for a couple because they would be busy and perfect when separation will occur later on! Enjoying the music of all provided by a 92 year old, there is still time for all of us.

Care: very good Food: very good Activities: good

The people are food are great, I wish they would lift the quarantine so we could do activities. It's been 6 months since it was installed, otherwise it's been a great place.

Due to COVID there hasn't been to many activities, but beforehand they had beading classes where you can make jewelry, as well as painting and craft classes. My mother really enjoyed those two activities. Having been to a handful of communities this was the first one that felt like a luxury apartment first, before any sort of assisted living or staffed building. The initial impression was more of a normal living situation, everything felt very clean, modern, and recently renovated. My mother had a very unique medical situation and this community was the first and only place to really listen and give creative way to care for her and handle her needs. We felt the other places were not going to be well equipped for her, but this place really took the time to meet her and understand her needs and take a chance on incorporating her into the community.

One thing that really stood out to us at first was the overall atmosphere it was very nice, the rooms are decent size. The food was very good, the portion sizes were nice and had a variety of food to choose from. We would recommend this community to a family or friend.

We chose this community because of the double assist and the location to us. The room sizes are comfortable. Our favorite part about this community so far has been the availability of the activities for different residents capabilities. I would recommend Voorhees Senior Living.

When I was looking for a community for my mom, I visited several places in the area, and Five Star had the nicest environment, was the most updated, and felt like the closest approximation to a luxury apartment building. Also, Five Star was willing to assessment my mom, work with us, and accommodate her unique set of the needs. The nursing and administrative staff have been very friendly in accommodating our requests as well. They have nice amenities available for the residents including a gym, beautiful library, and a business center with computers and printers to use. The food is adequate, They offer a restaurant style dining experience with menus and a hostess. The dining staff are aware of each residents likes and dislikes. I am happy to have my mom in a safe and stable environment.

I liked the whole place--the apts. were very nice, the food was excellent and they even have a gym with the equipment I like. I am considering living here.

My Dad was one of the first residents of Fieldstone. He had lived at Charbonneau, now Solstice, for several years but had fallen and had to have a hip revision. We felt he would need help in the future and Fieldstone has assisted living as an option. He needed very little help until the last few months of his life. I won’t say it went smoothly all the time. My Dad was 92 and had been very independent so didn’t enjoy all the care! Or as he would say, they are always in my room! However, I will say that we were pleased with the caregivers. We made sure to be in close contact with them when my Dad began his decline. I would recommend Fieldstone, but like any place your parents may go to, you must be their advocate and have lines of communication open at all times. It is a large place which might not work for everyone.

We were told a lot of things about extras and services while we were touring and deciding to select and once moved in most was not true and struggled to get our calls answered. The apartment/rooms are spacious. There have been several issues with the medication program paid for each month to the point we have had to take back over the filling of prescriptions. The food is good but several times what is provided on menu is not actually what is being served that day. Actual selections and foods are ordered by corporate and not real change for options suggested by residents. There are really any outside activities planned except maybe once a month.

Caring staff was noticed, engaged residents, pride, I did notice an odor of urine in one section. Loved the time I spent with the coordinator. But not my choice, due to location and higher monthly price. Facility was nicely laid out, and impressed with reminiscent pieces found in the hallways, be it photography, a doll crib, old time photos, sitting areas, It is much further away from me, that was the drawback.

The tour was very nice; I chose an apartment and told my mother in a way that made her excited to see it. Then, I received a call that night saying that they could not accept her. I was quite disappointed. The nurse [Name removed] who came to assess my mother appeared to be totally unsure of herself, to the point t where she had difficulty expressing complete sentences. I asked the hospital nurse to have her stand to go to the bathroom so [Name removed] could witness and assess (as I explained to [Name removed]). Instead of witnessing this, she followed me into the hall , walking behind me as I tried to have a phone conversation. When I returned to the room, she was gone. I then saw her in the hall - she came in and che Jed my mother’s feet and buttocks. Soon thereafter I received the call that my mother wouldn’t be accepted at Washington Senior Living. Very disappointing.