Ciel Senior Living

We had a nice tour experience with Bella Vista Retirement. I just felt that the facility itself was too big and would have been overwhelming. When we came to tour we did not see many people out and about socializing.

Overall excellent place for my wife!

So happy Fieldstone has stepped up to keep our loved ones safe during Covid-19. Happy with all the activities offered! Looking forward to many Great years ahead.

It was a very nice facility.

Above average facility overall. Good to have memory care and assisted living under one roof. Staff turnover is very high. Night shift staff in memory care is sub contract staff with little training. Assisted living staff are employees and much better trained. Very friendly staff. Everyone makes a point of getting to know residents by name.

Excellent care, responsive and communicates well (especially important to me as I live 750 miles away). They always treat me well when I visit and know my name!

As far as how they handle my loved one and the nursing staff, they are really good. I haven't been pleased with their handling of messages and follow ups regarding care for my loved one. I know it has a lot to do with new people coming in, shortages in the work force, and the inability to get people in who are trained and motivated. There's not enough staff in key areas, which is a direct result of the environment we're in right now. Some of these things are beyond their control. The people who are good are also trying to take care of other stuff outside of their own responsibilities. The director is good and the nurses I deal with are great, but there are a few positions that don't follow up. I'm not saying that's the case for everyone there; but there have been a few things they were supposed to take care of that didn't get done. I have talked to them about it and it has improved so far.

I would tell others to call A Place for Mom, you gave great ideas. This was the perfect place for my loved one. They have 2 bedroom and 2 bathrooms it has over 1300 square feet and a kitchen and washer and dryer along with storage that is included in the apartment.. This is exactly what I imagined for my loved ones. They look forward to their meals and it includes all three meals. The residents are able to have choices on what they want to eat. Also, the family is able to eat with our loved ones in the dining room. They have in room treatments with a nurse practitioner.

Our tour at Harborchase of Shorewood was good. It's a very nice facility. It's very new and very clean. The resident units are very nicely appointed. However, it is also very expensive.

I would tell others that are looking into Huntington Place for their loves ones that they really work well with the obstacles that families face in this type of situation. The staff members have been great with communication to the families. I would definitely recommend them.

It sounds good to begin with. In the beginning expectations were set and not met over time. They over promise and under delivered. They have a lot of activities offered but they seem hit or miss to be handled and carried out. So sometimes people are standing and waiting for exercise class to begin and no staff show up to run the class. It seems inconsistent. The food is good quality and variety.

I like the facility and have had no problem with my stay here.

HarborChase is absolutely beautiful, it is expensive but completely worth it. It is very clean, and the sales coordinator while we were touring was amazing. She was on top of everything, she was always available and was great at explaining anything we had questions on.

It's a great place. It's very nice. Most of the staff I really like. My loved one likes the food. They have plenty of activities. I highly recommend it.

Our first impression of HarborChase was amazing, it is brand new. It is like walking into a swanky hotel in New York, just beautiful. With it being newer they are still working through some kinks but there is a lot of potential. The dining experience is great, the residents get to eat off a menu and there are happy hours everyday. Even with turnovers the staff are doing their best to accommodating each residents as an individuals. The staff members are very nice, the community is very clean and they really try to build a community atmosphere. Overall we are pleased and we would definitely recommend to other families to come check out HarborChase.

I would recommend the community to others for their loved ones. They are good at getting things set up for your loved one. The community is willing to assist your loved ones getting settled into the community as well. The food is good for the residents.

My loved one is very comfortable here. Everyone is super friendly, and helpful. The safety is wonderful. Some of the activities that are available are library, outside performers, book club, cards and games, fitness classes, movies, happy hour, and more for the residents to choose from in the independent living area. The bonus is that if there are additions such as medication distribution there is a fee, but can would be a cost in the independent living area. There is a laundry room available to do laundry. There is dry cleaners available. There is a taxi service that is added onto the monthly bill, if used.

Our family has had no complaints at all regarding how clean the community is and the staff have been very friendly. We are just now starting to be able to visit more then once a week. On some days around mid afternoon they will bring desserts around for the residents, and one day we visited they brought him a root beef float which was great. Once the residents and staff were fully vaccinated, the residents were able to gather in the front lobby and mingle with each other. It is a little on the pricey side, but considering everything they have to do we cannot complain. There is a base level of case and the a point service, so extra level of care is based on the point services.

HarborChase community has been great, they are very accommodating to our loved one, and have been very helpful in regards to our loved ones health. We have noticed from a far that there really isn't on person to get a hold of for answers, you kind of have to go through multiple people. However, they are still very kind when we speak with them and the community is bright and cheerful.