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8.5

Review Score

378 reviews
11 communities
Starting from $X,XXX/mo

Ciel Senior Living community listings

Showing 11 communities
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Bella Vista Senior Living

1825 W Emelita Ave, Mesa, AZ 85202

Starting at$X,XXX+ monthly
Photo of Bella Vista Senior Living
7
7 Photos available
9.7
Review Score
129 reviews

Friendly, professional staff and an amazing facility. There is a very inviting breezeway as you enter the dining area where you'll enjoy delicious meals, and great options to help you create the perfect...

Provides: Assisted Living, Independent Living

Bella Vista Senior Living has been serving the Mesa community for over 40 years. With recently updated apartments Bella Vista is now updating the community with a fresh new look for our residents to enjoy.Our same great service, robust activities program and friendly residents remains unwaivering.

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Ciel of Spokane

4503 S Freya St, Spokane, WA 99223

Starting at$X,XXX+ monthly
15
15 Photos available
9.2
Review Score
13 reviews

It's very clean. The food is great. They are really good about extra snacks and availability to food and drinks in between mealtime. They keep their days filled with activities and very rarely do they just...

Provides: Memory Care

Our Approach to Memory Care At Columbia Landing Memory Care, we are committed to enriching the lives of our residents and their families by providing engaging, compassionate care focused on residents with Alzheimer's and other types of dementia. Our team is made up of exceptional people...

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Ciel of Long Grove

1190 Old McHenry Rd, Long Grove, IL 60047

Starting at$X,XXX+ monthly
10
10 Photos available
9.1
Review Score
47 reviews

Nursing team is nice, but speed of service request can be better. Shuttle service and maintenance provide standout customer service. Coordinate with therapy vendors or service have been poor and slow. Dining...

Provides: Assisted Living, Memory Care

HarborChase of Long Grove is a highly rated, pet-friendly assisted living and memory care community for seniors in the greater Chicago area. Our trained caregivers have experience working with seniors who need varying levels of care. They are always available to offer friendly, personalized...

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Ciel Senior Living of Collierville

1633 E Winchester Blvd, Collierville, TN 38017

Starting at$X,XXX+ monthly
10
10 Photos available
9.0
Review Score
34 reviews

I have been very pleased with my choice of Ciel Senior Living of Collierville for my parents! The staff and Doctors and nurses have all been very informative and are always willing to assist my parents!...

Provides: Assisted Living, Memory Care

Ciel Senior Living of Collierville is located in the town of Collierville, Tennessee, a suburb located in the Memphis, Tennessee metropolitan area.Collierville offers its residents a quiet and quaint atmosphere with the luxury of being thirty minutes away from the exciting Blues and BBQ of...

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Ciel of Wenatchee

817 Red Apple Rd, Wenatchee, WA 98801

Starting at$X,XXX+ monthly
15
15 Photos available
8.6
Review Score
16 reviews

Question one overall experience for my sisters and myself I would say a five they've been very helpful very attentive answer answering questions right away that we would have Question two cleanliness of the...

Provides: Memory Care

Our Approach to Memory CareAt Fieldstone Memory Care, we are committed to enriching the lives of our residents and their families by providing engaging, compassionate care focused on residents with Alzheimer’s and other types of dementia. Our team is made up of exceptional people who are...

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Ciel of Princeton

4331 US-RT 1 South, Princeton, NJ 08540

Starting at$X,XXX+ monthly
8
8 Photos available
8.5
Review Score
20 reviews

The place is bright, cheerful and welcoming. Rooms are spacious and bright. Large dining area separate from the activities area. Activities include walk around the facility (indoors on cold/rainy days),...

Provides: Assisted Living, Memory Care

Located in Princeton, New Jersey, HarborChase of Princeton offers assisted living, memory care, and respite care services, and features beautiful, spacious apartments. Residents are only moments away from the prestigious Princeton University, world-class McCarter Theatre Center, Palmer Square,...

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Ciel Senior Living of Tri-Cities Memory Care

575 N Young St, Kennewick, WA 99336

Starting at$X,XXX+ monthly
10
10 Photos available
7.9
Review Score
19 reviews

I wish they still gave baths verse showers. I would recommend them. The person who gave me the tour of the facility was the biggest factor in the selection of this facility. The pricing structure was also...

Provides: Memory Care

Our Approach to Memory CareAt Fieldstone Memory Care, we are committed to enriching the lives of our residents and their families by providing engaging, compassionate care focused on residents with Alzheimer’s and other types of dementia. Our team is made up of exceptional people who are...

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Ciel of Cedar Mill

9860 NW Cornell Rd, Portland, OR 97229

Starting at$X,XXX+ monthly
17
17 Photos available
7.9
Review Score
19 reviews

The people there from the top down are truly amazing. Mom has moved to memory care and boyfriend is in asstd living. They still hang out daily and everybody knows everybody. Anything we have ever asked has...

Provides: Assisted Living, Memory Care

Ciel of Cedar Mill offers both memory care and assisted living services. Our memory care residents receive around-the-clock specialized care, dedicated staff, and access to our life enrichment program designed specifically around our residents’ needs and interests. Our assisted living residents...

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Ciel Senior Living of Tri-Cities

7255 W Grandridge Blvd, Kennewick, WA 99336

Starting at$X,XXX+ monthly
4
4 Photos available
7.5
Review Score
46 reviews

From our very first contact with This place was a lady I'm struggling to remember her name right now, but we knew this was the right place, friendly, very clean, worked very hard to find a room to suit my...

Provides: Assisted Living, Independent Living

Ciel of Issaquah

23845 SE Issaquah-Fall City Rd, Issaquah, WA 98029

Starting at$X,XXX+ monthly
19
19 Photos available
6.8
Review Score
32 reviews

Everybody's very friendly there and very caring towards the residences. The activity director and her assistants are amazing and the interaction among all who live there is great.

Provides: Memory Care

Ciel of Issaquah is a memory care community surrounded by wooded greenery in the suburban area of Issaquah, Washington. Residents can feel at ease knowing they not only reside in a secured community but within miles of local medical facilities.At Ciel of Issaquah, residents receive quality care...

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Ciel of Fayetteville

3434 North Crossover Road, Fayetteville, AR 72703

Starting at$X,XXX+ monthly
8.9
Review Score
3 reviews

5 for every one - it's truly exemplary My MIL is in the assisted living area. There are about 65 (?) units with varying levels of care ( she's a two) and you can add services as you need them. The staff is...

Provides: Assisted Living, Memory Care, Independent Living
Viewing 1-11 out of 11 communities

Reviews
for Ciel Senior Living

8.5
Review Score
507 reviews

Review Score

507 reviews
8.5

Out of 10


5 star

55%

4 star

30%

3 star

9%

2 star

3%

1 star

6%

A Place for Mom has scored Ciel Senior Living with 8.5 out of 10 using our proprietary review score based on 126 reviews in the last 2 years. Over all time, Ciel Senior Living has 507 reviews with an average "overall experience" of 4.3 out of 5.

Overall Experience
276
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Date Submitted
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126
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354
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Care Received
152
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481-500 of 507 reviews
Sort by

1.0
Anonymous - Family/Friend
Assisted Living
March 14, 2025
Verified Review
Ciel Senior Living

I would probably move my mom if it wouldn't disrupt her. First they have gone from $[removed] a month to $[removed]. The food is bland and tough and hard for her to chew. They are none responsive with trying to fix it. They are moving employees in and out some are rude and untrained . Bottom line they increased the prices but have not improved service


1.0
carol - Family/Friend
Assisted Living
December 2, 2024
horrible experience with Ceil at Plainfield

I am going to keep it short and simple well at least try. Huge facility! but behind closed doors a completely different story. Our family was so tired of hearing we are short staff every time I was called due to an incident report being made. It was days my parent called me and said no one came to check on them feed them for breakfast or lunch or dinner just keep giving us medication I immediately reach out to Ceil at Plainfield they apologized even though it happened again and again. All I got was apologies form Ceil at Plainfield, I'm sorry that your parents, didn't eat, get medications, get showers, room or sheets wasn't clean for weeks at a time, I'm sorry for Ceil staff responding to the alert button hour and a half later on a consistent base, I'm sorry for Ceil staff asking for something to drink and taking food and drinks. How many sorry are we going to get until u try to solve some of the problems. my parents are ready to relocate its a very bad look with Ceil at plainfield

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Serena I - Family/Friend
Memory Care
October 10, 2024
Stay away

The worst facility I have ever dealt with! I wrote a review on Google and they deleted it.. so that just shows you how much stuff they put under the rug! Don't take your loved ones here! The management doesn't decipline there employees and let them do whatever they want.. Anytime you have a concern they have a excuse and try to shut you up from advocating for patients.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

2

Staff

1

Value for Cost

No data collected


1.0
LIZ LASATER - Family/Friend
Memory Care
July 20, 2024
Poorly managed facility

My mother was a resident for 6 years. Was terrific until new management took over a year ago and the place fell apart. Good quality dropped, ratio of care givers to resident dropped, they did away with transition plans between shifts and gave everyone iPads to try and figure out the care, medical changes and behavioral issues. Staff lies about care, management is over bearing to them, so very high turnover. The days of personal relationships with residents went out the door. They are transitioning from memory care to assisted living. That way they maximize their revenue per resident while reducing care, staff and cost. My mother was totally neglected along with others. When I contacted the state their response was to evict her. Really a heartless bunch of people. Advocate for your loved ones because institutional care is abysmal. Absolutely would NOT recommend.

Cleanliness

2

Friendliness

1

Meals & Dining

2

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Allison K - Family/Friend
Assisted Living
March 7, 2024
The Absolute Worst

They literally care nothing for their residents or their families, only dollar signs. They are extremely unorganized, irrational and uncaring. The staff is nice but the management is HORRIBLE. Don't let your loved one get trapped here! It will seem okay at first, but then they will drop the ball on care and hike up the fees.

Cleanliness

3

Friendliness

2

Meals & Dining

2

Care Services

2

Activities

1

Staff

2

Value for Cost

2


1.0
Lynn W - Family/Friend
Assisted Living
September 16, 2023
rudeness

very unprofessional approach by individual in marketing department.Told me not to come see my relative once a week.I was inquring about the laundry which had accumilated in my relative room.I was approched with sarcasim thats not my deparment.YOU were nice when aquiring the business to get her to reside there.the room smelled terrible.found out her was day was on Monday and Thursday yesterday was Friday.The RA in the hall way heard conversation and came in and said she would do the laundry.i did speak with somone in healh wellness.The director was not in on Fridayi left my information on his voice mail.Marketing department individual your behavior is unacceptable.May God make some changes.I will continue to come more often you dont have control over me coming

Cleanliness

3

Friendliness

3

Meals & Dining

4

Care Services

3

Activities

3

Staff

2

Value for Cost

4


1.0
SM - Family/Friend
Memory Care
July 14, 2023
Would not recommend.

When it comes to the cleanliness, common areas kept clean. Individual rooms were not well maintained; frequently had to ask for changing of bed linens and laundry service. Bathrooms not cleaned weekly as advertised. For the meals and dining services - that is completely disregarded for dietary restrictions which caused issues for our loved ones health. They were often served cold food. The management could not/did not resolve issues/complaints.

Cleanliness

2

Friendliness

4

Meals & Dining

1

Care Services

2

Activities

4

Staff

4

Value for Cost

2


1.0
DaRita Denese Gilmer - Family/Friend
Assisted Living
March 30, 2023
Terrible Place

If you love your parent and they need assisted living, do not choose this place. My mother-in-law (MIL) moved there while but was still Springhouse Village, about 2 years ago. It was great until it became Langford of Collierville several months later; it has been downhill ever since. Price keeps going up but it keeps getting worse. My MIL has had little to no phone service since mid 2022 & no phone service at all since December. She did have mild dementia before all of this, but since she has not been able to talk to anyone via the phone for months, her dementia has deteriorated at an alarming rate. My husband has not moved her some place because he is worried that moving it will make her dementia so bad that she will need to go into memory care & he hates to have to do that to her. He was told there would definitely be phone service by end of March but found out today that it will not happen by then. He is now considering moving her some place else & hoping she will be okay.

Cleanliness

2

Friendliness

3

Meals & Dining

1

Care Services

1

Activities

1

Staff

No data collected

Value for Cost

1


1.0
Hollis R
Assisted Living
October 15, 2022
respite care after accepted, denied

My wife and I AGREED with their staff to go there. She made her plans to travel to Europe to see her ill mother. After all was settled, the facility changed its mind and refused us. Be careful - when dealing with them.


1.0
Anonymous - Family/Friend
Assisted Living
October 10, 2022
Verified Review
Keep Looking

I would suggest you continue looking elsewhere for a community. The aides were great; however, the nursing care was horrible for my loved one. We choose to leave because of this. The follow up and medication management was not being followed up correctly. In fact there were times that my loved one received medication that wasn't theirs to giving medication that my loved one didn't even ask for. Some of the medication was missed completely that my loved one should have received. There were three meals a day served to the residents, and their were choices to choose from. My loved one found some of the meat was hard to cut with a knife. The flavor of the food wasn't the best either. This happened on several occasions for the residents.

Cleanliness

3

Friendliness

4

Meals & Dining

2

Care Services

1

Activities

3

Staff

3

Value for Cost

1


1.0
Elizabeth - Family/Friend
Memory Care
May 5, 2022
Incredibly Awful

The staff are exceptionally rude and use intimidation to get their way. You are not allowed to ask questions of any of the staff or you will be threatened with banishment from the property. While where are some good individual staff members, if you visit off hours you will see most of them on their phones and really annoyed at being bothered by you or the residents. It's all window dressing and no substance. If you care about your loved one, do not let them go here.

Cleanliness

2

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Horribly disappointed for being mislead. - Family/Friend
Assisted Living
December 2, 2021
LIES LIES LIES

STAY AWAY, CAN'T KEEP STAFF, TURNOVER, HORRIBLE FOOD, NO MANAGEMENT ON-SITE, DANGEROUS SITUATION. SHEETS NO CHANGED, ROOMS NOT CLEANED. THE BUILDING IS BEAUTIFUL BUT NO ONE IS MOVING IN.

Cleanliness

1

Friendliness

5

Meals & Dining

1

Care Services

2

Activities

1

Staff

3

Value for Cost

1


1.0
Eileen R - Family/Friend
Memory Care
September 3, 2021
Not happy

We placed my mom here because it seemed so wonderful at first. There were a couple of her caregivers that were amazing but the rest of the staff could care less. The emergency pulls in there room, we were told could be pulled and someone would be right there well we had to pull it twice because my mom fell. Nobody came I had to go out to the station where the staff was hanging out and tell them we needed help. The activities director at the time basically did nothing with them. My mom fell in her room several times and she laid on the floor for who knows how long because I found her there. What about the so called sensors in their room that can detect a fall well I don’t really even know if they work or are even real because they did not detect my moms falls. The nurses there were horrible too. My mom passed away within in a few months of being there. I could not care for her at home otherwise I would have taken her out. It’s a beautiful facility but looks are deceiving.

Cleanliness

3

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Corinne H - Resident/client
Memory Care
June 24, 2021
Not recommended

I had my dad here & at first they were fine. The management changed & all of a sudden staff changed as well. 2021 my dad was still there. Dad would not eat. They started giving him Ensure 3X a day. Then I was told he was pushing, shoving people & hitting the caretakers. The Ensure has high fructose corn syrup which impacted his gout causing joint pain & swelling. They then put him on anti-depressants, so many of them that he was dizzy & fell all the time. The only time I could see and hug him was in the ER. He could no longer walk, talk & had pneumonia as he could no longer swallow properly. Fieldstone would only check on him every 2 hours, so he could have choked & they would not know. I moved him in April and had him put in the hospital to get over the pneumonia. As I moved him he was nodded off over his plate & food was dripping down his face and clothes. He is at another facility where he is treated respect & care. He smiles at everyone including me when I visit him often.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
March 12, 2021
Verified Review
our personal experience

I would not recommend this community to others. I felt very mislead, this community said that they could put her in assisted living and then over to memory care and our loved one would thrive here. That did not happen, They did not take care of our loved ones the way that they said they would. When we would communicate with the staff they would not know what was going with our loved ones.

Cleanliness

1

Friendliness

3

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

2

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
December 2, 2020
Verified Review
my hellish experience

there were a lot of people who left this facility and I should have moved her out quicker. There is an issue with keeping staff and a high turnover. I felt like my mom was not taken care of correctly, and communication was not good at all. I would not recommend this facility.

Cleanliness

3

Friendliness

2

Care Services

1

Activities

3

Value for Cost

1


1.0
Anonymous - Family/Friend
Memory Care
November 6, 2020
Not a good experience.

HarborChase of Plainfield was not a good fit for my husband. He needed memory care but because of Covid they placed him in assisted living. After 2 days I was told he needed to move to HarborChase of Naperville. Their memory care didn't work out either. Because of behavioral issues he was sent to Silver Oaks. Medically he needed more care and when we moved him even though he had not occupied a room at HarborChase for a whole month we did not get any of that fee refunded.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
Rhonda L Smith - Family/Friend
Independent Living
September 18, 2019
Please read

We notified the receptionist and a facilities person that the door to my Mom's apartment was hard to open and asked that they adjust her door (and other doors in the facility) to accommodate the abilities of the residents. The doors weren't fixed. My 90 year old mother fell backwards when her hand slipped off the door handle because she had to put her weight into opening the door. She was on the floor, used the alarm to summon help - no one came. She dragged herself to the telephone and called the front desk. Eventually, help arrived. Apparently another resident incident was occurring at the same time and that accounted for the delay. The facility RN cleared her to do her normal activities because my Mom said she didn't hurt too bad. My Mom clearly has osteoporosis as most 90-year old women would be expected to have. No one called me or any family members to tell us what had happened. Mom had a hair appointment at the downstairs beauty shop and she walked downstairs to the appointment. After sitting in the beauty shop chair, she started having pain. She asked an attendant to get her a wheel chair and take her back to her apartment. The attendant assured her she could walk back on her own and left her to do so. By the time she got back to her apartment, she was in deep pain and called my sister to take her to the ER, where we learned her hip was broken. She went into surgery the next day and 5 days later passed away, my brother and I were with her. Cause of death was surgical complications secondary to broken hip and osteoporosis. After she passed, the doors were fixed. The facility director assured me they were looking in to why it took so long for help to arrive to her apartment. The RN supervisor apologized for missing the, to me obvious, probability of injury after she fell, everyone was sorry they had not contacted family members (my sister lives 5 minutes away) or gotten a better medical evaluation, and that they allowed my Mother to walk after her fall. I believe weight bearing activity after her fall was a big factor in her injury. The attendant who did not get her a wheel chair was identified and counseled. I believe the series of mis-steps at Fieldstone killed my Mother. My mother was a beautiful soul. She was mentally acute and relatively independent at the time of her death. She came from a family with considerable longevity, and I thought I had years with her still. I will forever regret allowing her to move to Fieldstone (she did not want to move in with me or other family members). It's been over 1-1/2 years since she died. My grief is still acute; I will miss her forever. If you love your parent, I do not recommend moving them to Fieldstone.

Cleanliness

3.5

Friendliness

3

Care Services

1

Activities

2.5

Value for Cost

1


1.0
Anonymous - Toured community
Independent Living
October 9, 2018

Due to time constraints we weren’t able to visit all the places that I had booked tours with. So to save time we drove by a couple of the communities and from the outside my father described it as ‘hotel living’ and he wasn’t interested in seeing it. It may have been lovely and perfect for someone else but my father was looking for more outdoor space.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


1.0
J.C. Collins
Memory Care
May 4, 2016
Don't go here!

Very high price and poor value. No one answers phone. Wouln't recommend.

Cleanliness

3

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


Viewing 481-500 out of 507 reviews

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