Ciel Senior Living

What we really like about this community is the location, it is great. Based on the experience we have had so far with Huntington Place, we would definitely recommend the community to other families looking for a community for their loved one.

They are always willing to listen to concerns. Also, my mom is doing so much better participating in regular activities. [name removed] is wonderful with the residents. She does activities or will sit and read with my mom. The ladies who care for my mom are aware she is afraid of water and are still able to shower her regularly. One of the gals braids my moms hair and I think the tenderness she displays is very nice. Sad to see turnover of staff in other areas, but I guess that is everywhere.

The system of communication between staff is poor. They do not seem to have a way of sharing information or relaying messages. There is no receptionist on duty to take messages. There are times when no one answers. If a person is independent, I would absolutely recommend Huntington Place. It's a great facility, but as my family members health declined, the communication/coordination problems began. If that was better, I would have zero complaints.

The staff are approachable and easy to work with. I do think that maybe they could have more "from scratch" type food and less of popping it in the microwave. I haven't eaten there though, so I'm just reporting what I've been told by my mother- in- law.

For our loved one who is used to eating frozen dinners, they seem to like the meals. The people are nice and the place is clean and they can handle my father's personality, so I guess I would recommend to other families.. But again, the price of these places are so expensive that the idea of value is hard to nail down.

Friendly staff and residents. One bedroom apartment has large window in living room and bedroom for an open airy appearance unlike other assisted living places we toured. Large lobby area with couches and a fireplace. Several balconies for sitting outside.

It was helpful to know that Mom could stay there for hospice care. I could visit as often as I wished, and have my questions answered. There weren't many activities, but it was still during the Pandemic. I would recommend Huntington Place to others and had Mom go there because my father in law was there years ago as well.

We went with Columbia Crossing because when I was there for the tour, the interaction between staff and residents is what really stuck out the most. They really keep in contact with the families, but I did have to push for that communication. Once I did that though they have been great. In memory care the food is just so so, but on the assisted living side the food is phenomenal. I would definitely recommend them to other families.

I would recommend that you make sure that you are taking a proactive approach in making sure the care is being met for your loved one. Make sure you are advocating for your loved one, to make sure the care is meeting your expectations. Most of the time the staff communication with the family has been good. There are three meals a day and there are choices for the residents to choose from.

Our family had an in-person tour and based on everything we saw within the facility and the staff members we met with we thought it was a really nice experience.

One thing our loved one likes is that her room is right next to the nurses station which is convenient due to our loved ones vision loss. She really is enjoying the meals they prepared. We have had a couple issues with the miscommunication regarding the level of care but they are working on fixing the issue which we appreciate.

My loved one was here for a respite stay. If I remember right, their minimum for respite is 2 weeks. They have a ton of activities but we just weren't sure if they were getting him. He absolutely LOVED the food. The staff are all very friendly and it is a really nice facility, you walk in and it feels like a hotel. I was told that they keep regular staff and do not hire temporary staff, so it is the same people each day who know the residents. His room had the type of chair he needed for mobility that helped him to stand up so that was nice. They really try to make it feel like home. I would recommend Columbia Crossing to other families looking.

My loved ones room has been clean, and they seem to be well staffed. Often, it's a challenge to get someone to respond in a timely manner. Other than that, they are very friendly. We picked this place because, we needed a quality place to go to, and it checked all of the boxes for my loved one. They keep the residents moving/active.

There was housekeeping service and my mom's apartment was always maintained along with the common areas. The staff were attentive to mom's needs and treated her with respect. The activities were fun and engaging, even if mom forgot that she did them.

My loved one seems to like the food. The staff seems to be okay. Overall, I would recommend to other families.

We picked this community because, it was convient to home, They need to improve on, monitoring the rooms of the residents. It's a nice place, overall. Most of the staff is nice.

This is an excellent community. I would recommend the community to others for their loved ones. The dining experience and activities are great for the residents. There are three meals a day served to the residents, and the family can join our loved one for meals. Some of the activities include: dog shows, entertainment, and more for the residents to participate in.

We picked this community, because my loved one wanted to go to this community. Overall, we are satisfied. They need to improve with the activities, and offer more activities on the weekend.

I toured this community. It was great! The staff was caring and compassionate. They were great about answering all of my questions! Wonderful place!

We chose HarborChase of Long Grove because they talked about a men's club that they had - most facilities are predominantly women so that was the driving reason that we chose this facility. The transition could have been done much better - there was an extreme circumstance with management and there was no back up plan. What they told us would be done, was not done so that could have gone smoother. Overall we have been pleased and would recommend them to others.