Ciel Senior Living

My mom has lived in the community for several years. She does not require much assistance. I chose this place for several reasons.....location, peace of mind , and so my mom has a social surrounding. I am there often and the staff is very friendly. Everyone seems to have different experiences depending on the needs of their parent/s. I have brought up any issues I have encountered and they have responded to them in a professional manner. One concern I have is that there are not as many outings since the community has grown. It is difficult for the staff to plan these types of outings as the needs of the patients are varied. (physically and mentally). I don't have any other facility to compare.

Nice facility, friendly people. Looks comfortable for our parents.

This is a clean, quiet place, but did not have that extra 'home' feel to it although I did tour during a quiet time. The cost was about average to slightly higher than other options we considered.

Very much like this place. Many levels of care and clean hotel like place. Friendly people, good activities and some reasonable outdoor space.

There are a few of the staff that are a little better than others. I think the food is great mom would have something else to say, but I would give it a four. They have plenty of activities going on. We chose this for the value aspect, ultimately.

We toured this community when we were looking into care options for a loved one. It's a nice looking place, very clean and well kept, and the staff all seemed very friendly and professional. The price was on the higher end compared to others that we saw, however.

There are a lot of activities to do. They’re still under construction and I don’t know when it will be over. You have to be prepared for construction. The laundry service is good – they just put in new washer which has helped a lot.

Everyone has to make their own family decision. You have to go and look. There is enough parking. There haven’t been any complaints about the laundry service. We mostly chosen because of the location.

My loved one liked the food and then they changed the chef, so now I don’t know anymore. There is an outside area for her to enjoy nature in. She hasn’t really complained about anything. She seems happy there.

Everything seems to be going well so far. They were more affordable that some of the other places we saw. The only issue is with the food, I'm not sure what's going on, it takes a really long time to get served. They are working on it though. The people were really working with us to get in. They are very clean and friendly. They are quick to respond to any concerns that come up. They do a pretty good job of having activities available.

We really liked this one, but it was quite a bit more expensive than the place we chose. It was clean and nice, but the floor plans weren't as open as where we chose.

the Park in Plainfield has become home to my father in law. He feels comfortable in his new surroundings and has made new friends. He enjoys meal times and "mingle" activities. He's also taken part in holiday events. The caretakers are friendly and have taken the time to get to know him on a personal level. His apartment is kept clean and his personal needs are met.

They are pretty good with taking care of him for the most part but, I think they are a little slow in responding to a call button, and I think they are understaffed. They are clean and friendly. He has transport service, and when they bring him back to his apartment they help him get situated, but sometimes they don't put the wheelchair or walker nearby, and he is trapped in his chair, that is a concern. I have spoken with the activity director and there just aren't any activities. They watch dvd's and watch exercises on the dvd. Even when the weather is more decent they don't do outings. We really liked the price and location. He can age in place and if he needs extra care you can have extra care, but they have their own preferred pharmacy and hospice.

This did not seem to be for assisted living. It was gorgeous but not very easily accessible. It seemed overwhelming or overyeilding to navigate the place.

Every so often the meal planning could use some improvement, the food is very good but occassionally the planning is not what I would have preferred. For instance, they would have rice twice in a dish, like rice and vegetables and then rice in the soup. For some of is that's an issue but there are choices. The most difficult part is finding physicians and getting them, five star provides transportation to certain areas at certain times so finding one can be difficult but the guy who drives us is fantastic. There's a lot of activities, something always going on, sometimes it's hard to choose what to do.

Surprised myself by liking this place. Not 100% sold on the location... Will probably bring Dad for a visit here. 1 bedroom is awfully small... 2 bedroom is better size wise. Need to check $$$

My mother has lived here for 5-6 years. It has changed hands 2-3 times in that time period and the care and responsiveness has seemed to go down, though not hugely. When my mother first moved in, many of the employees were social workers, including the sales people and the overseer of senior life. When my mother was thinking about moving in, the sales director talked to her about waiting until she was ready and not rushing into it--no pressure, only compassion. They would talk about team staff meetings to address things like residents falling asleep in public areas. Instead, of it being a negative, they looked into why this was happening and how to help the particular residents. Now it is much more of a business model. Apartments and facilities are beautiful, but pricey. My mother lives in a large (1110 sq. ft.) apartment with 2 beds and 2 baths. Activities vary, with lots of card playing and movies (a plus for some seniors, boring for others), and some trips to restaurants, stores, museums, shows, etc. There are also 2 days a week for transportation for local errands, and 2 other days for local doctors' appointments. There is a pharmacy nearby that delivers, usually one trip to the building per day. Staff are very helpful. When residents can't open a jar, they bring them down to meals and someone opens it for them. If they can't get their cable to work, someone comes to help with that, too. There have been some issues with air conditioning not working as well as it should both in individual apartments and in common areas. At one point it seemed they were keeping the hallways warmer in the summer to save money, and some residents were actually having minor breathing difficulties with the transition of the air. Residents complain of the food not being as good any more, but I have not noticed that when I eat there. The number of choices have food have decreased and residents are not happy about that, but there are still many choices. When my mother moved in, there were "heart healthy" choices on the menu; there no longer are. One resident, told by her doctor to reduce salt content, tried to get adjusted meals, couldn't, and moved to a different facility because of this. In the years my mother has been there, the monthly price has increased from $6100 to almost $7200. New residents are actually getting nicer apartments for much less because of the economy, which also adds to the disgruntlement. On the other hand, we looked into switching apartments to downsize a bit. I assumed they would jack up the prices according to the number of years she has been there, but she was given the same price as a newcomer.

Visited today. $2069 for 1 bedroom, 600sq. ft. Units are being redone with new kitchen appliances and all new carpet. Unlimited dining from 7-7 anytime anything off the menu. Twice a month housekeeping. Laundry extra. Salon in facility. Pool, theatre. Crafts. Nice, clean.

Took tour on 5/7/13. Beautiful facility with some interesting floor plans and pricing 'specials'. They could assist with colostomy - fees will be provided upon request since mom may have reversal.

This is the closest to me. Within walking distance. Very new, only 20 residents which can be good or bad. My Mom is the decision maker so as I see each facility I am beginning to stress the need for her to be closer to me. She has not warmed to the idea yet so I have to be patient. It has to be her idea and as long as the weather is not warm enough to convince her to take a ride to see the different places I know she will not consider a move.