Ciel Senior Living

I would recommend the community to others for their loved ones. They are good at getting things set up for your loved one. The community is willing to assist your loved ones getting settled into the community as well. The food is good for the residents.

Our family has had no complaints at all regarding how clean the community is and the staff have been very friendly. We are just now starting to be able to visit more then once a week. On some days around mid afternoon they will bring desserts around for the residents, and one day we visited they brought him a root beef float which was great. Once the residents and staff were fully vaccinated, the residents were able to gather in the front lobby and mingle with each other. It is a little on the pricey side, but considering everything they have to do we cannot complain. There is a base level of case and the a point service, so extra level of care is based on the point services.

HarborChase community has been great, they are very accommodating to our loved one, and have been very helpful in regards to our loved ones health. We have noticed from a far that there really isn't on person to get a hold of for answers, you kind of have to go through multiple people. However, they are still very kind when we speak with them and the community is bright and cheerful.

I toured Bella VIsta and it was a very nice facility, one thing I really liked was that they have shuttered windows in the apartments. I also think that you are also able to transition to assisted living but stay in the same apartment. I did not choose the facility because it was too expensive.

We chose HarborChase of Long Grove because of the fact that they had no covid incidences and also he needed 2 person assist which is hard to find in the area. The room sizes here were good. The food was really good, they were chef prepared meals. They provided a lot of activities for residents to participate in. I would recommend them to others looking.

Overall I think that Bella Vista was a good facility and the staff members were very nice and easy to work with. We did have some issues, but they seemed to want to help and get things resolved quickly. I would recommend to others who are looking.

Fieldstone was a great place for my mother until COVID. The physcial layout was great but the staff were really the key and they cared for and were very good with her.

This community has very friendly staff. They have tried hard to keep activities going. The facility is very nice, and the room sizes comparable to other facilities. The food was good in the beginning but is not as good now. I would definitely recommend this community to others.

Looking forward to the returns of the routine we had at the end of last year. I like the activities. Pleased with the meals even if I don't always pronounce it. Appreciate having the PT staff on site, as needed by a lot of people. They go a long way to make us safe from the virus, maybe farther than necessary but good. Staff is very friendly and accommodating! I would like more information about the company. We have different sight and organizational structures. Nice place for a couple because they would be busy and perfect when separation will occur later on! Enjoying the music of all provided by a 92 year old, there is still time for all of us.

Care: very good Food: very good Activities: good

The people are food are great, I wish they would lift the quarantine so we could do activities. It's been 6 months since it was installed, otherwise it's been a great place.

My Dad was one of the first residents of Fieldstone. He had lived at Charbonneau, now Solstice, for several years but had fallen and had to have a hip revision. We felt he would need help in the future and Fieldstone has assisted living as an option. He needed very little help until the last few months of his life. I won’t say it went smoothly all the time. My Dad was 92 and had been very independent so didn’t enjoy all the care! Or as he would say, they are always in my room! However, I will say that we were pleased with the caregivers. We made sure to be in close contact with them when my Dad began his decline. I would recommend Fieldstone, but like any place your parents may go to, you must be their advocate and have lines of communication open at all times. It is a large place which might not work for everyone.

We were told a lot of things about extras and services while we were touring and deciding to select and once moved in most was not true and struggled to get our calls answered. The apartment/rooms are spacious. There have been several issues with the medication program paid for each month to the point we have had to take back over the filling of prescriptions. The food is good but several times what is provided on menu is not actually what is being served that day. Actual selections and foods are ordered by corporate and not real change for options suggested by residents. There are really any outside activities planned except maybe once a month.

Caring staff was noticed, engaged residents, pride, I did notice an odor of urine in one section. Loved the time I spent with the coordinator. But not my choice, due to location and higher monthly price. Facility was nicely laid out, and impressed with reminiscent pieces found in the hallways, be it photography, a doll crib, old time photos, sitting areas, It is much further away from me, that was the drawback.

Very nice. Good layout. Good menu selection. Nice rooms. Good community. Excellent value. Very responsive lift and assist care. Friendly staff. Impressive.

Great facility overall. Definitely had many care level options. [Removed] was thorough in her tour with me. I rated this facility as highest potential for my families use.

I was touring facilities for my Father and when I arrived here, I noticed that this was a brand new building. It was a very nice facility but it was a huge place. They have an Alzheimer’s unit and it is locked down so my Father wouldn’t be able to wander out of the community. While on the tour, the administrator told me about some of the activities like they have little concerts and family can even come to see. The other thing I liked is that there were staff members everywhere to keep an eye on things. However, I was not able to pick this community because it was too far away for me. I would recommend this facility to other families.

I toured here when I was trying to find a place for my dad to go. Ultimately, we chose somewhere else due to the location being too far from where I live. It is a bit on the expensive side, but it's a beautiful facility. From what I saw, they kept it very clean and it was overall a pretty nice and fancy place.

This was a nice community it pretty much offered everything we were looking for. I would have felt comfortable with my parents living here. However, the location was a factor and it was just a little too far away for me. The staff was helpful and very nice. The community was clean and well kept looking very nice.

After enjoying the tour we almost went with them. They gave us a good tour and they even worked with us wonderfully because we were in a hurry to move in. It was helpful when they got the room ready for move in but then we realized the room was on the second floor and we need one on the first floor.