Ciel Senior Living

When we first talk to our first contact at Brookdale Meridian they were very accommodating and actually really listened to everything we had to say - they have stood by everything they have said to us. The community is very very clean and always smells really god when you first walk in. It really is a lovely place, well decorated and even decorated some for Halloween. They have a lot of different activities and it truly is a nice feeling place. Our loved one for the most part is happy with the meals and dining - there are a few times where it could be a hit or miss. We would recommend Brookdale Meridian Westland to other families.

Our family had an in person tour and this was our first choice, the staff were very very nice and they really did try their best to work with us. They showed us a few different rooms that our loved one could potentially move into.

It's expensive, but my mom loves it here! What sticks out to me is the positive energy and daily offering/availability of activities. They provide housekeeping. I would recommend them to friends and family.

What a beautiful community tucked away near residential neighborhood in Lakewood. The community was first remodeled with happy residents walking about the safe campus. It was a delight to visit!

Everything is wonderful and everyone has been very friendly. My loved one is very happy here. I would highly recommend the community to others for their loved ones. The staff have been very responsive to our questions or concerns, if the family has any. There are three meals a day served and there are choices for the residents to choose from.

Very pleasant and lively community! I was greeted by several residents outside enjoying the fine weather. I met a few residents and observed positive, heart-felt interactions with the staff. People seemed very happy to live here!

The activities are great and keep her in contact with people. She is very happy here.

Beautiful facility. My tour guides were very friendly and informative.

Friendly, clean, updated. Every resident seemed happy and staff knew all residents on first name basis. Very impressive!

I really like that l can call them and they are always there. Anytime you need something just call and they get to the point right away. The staff are also helpful and friendly. [name removed] up front is my go to person, she is just awesome and I love her. I would absolutely recommend this facility to others looking. As soon as we walked in my dad fell in love with the facility and we did not look anywhere else. Not only are the staff great, but the residents are super friendly and welcoming as well. That was one of the things my dad loved, he found a friend right when we walked in the door.

Their main meal is lunch, which is fine. For dinner, the choices are sandwiches, burgers hot dogs, and soups. Sandwiches are not appropriate when you need a low salt diet. Cheese and processed meat for burgers and hotdogs doesn't work for me. They used to have two entrée choices for lunch, but now they have one. I understand everyone has to make cuts and that you can always have a burger or hotdog, but that's not a choice for a low-salt diet. It was a tough change for my loved one. He tries to watch his salt and he's not a picky eater, but he has to be careful of what he eats because of his health. If they make something with creamed soup, that's worse than the processed meats in terms of salt. They used to have a chef salad, but now they only have veggie salad that comes with a slice of cucumber, tomato, and a sprinkle of cheese. I'm not happy with the dietary choices and the food cuts. The activities director is leaving and no one else is hired, so I'm unsure of what they're going to do. The effort, availability and what they offer is good, but participation is poor - which I can't blame on the staff because the residents here live a sedentary life. My loved one's brain is at 110% and no one who wants to play cards or games with him. His vapid plays checkers and other games with him, so he does get some activities in addition to me taking him out twice a week. They do offer an exercise program, which seems to have decent participation. It takes place between breakfast and lunch and it's not always run by the activities director, it's sometimes run by the house secretary. It's nice that they have a light weight exercise class that is appropriate for seniors. It's nice that they have that available and that it also has good participation. They have a church service once a week as well, and my loved one likes that. I'll reserve the rest of my opinions for their next activities director and what they will bring. My loved one needs assistance with minor care services, like putting on his socks. Sometimes he waits a while to receive assistance with that because of short staffing. Everyone is short staffed, but the staff we work with are very caring, and very professional. I love the staff and so does my loved one. They do care and they mean well. They try hard with the number of staff they do have available and overall they do well. In regards to billing: I know that they've just switched to electric billing, and they tell me the bill will be taken out of his checking account between the 1st and 5th of the month. He moved in several months ago and that's happened maybe one time. Oftentimes, it's two bills in a row and the second bill hasn't been taken out. When it is taken out, it happens way after the 1st of the month, like a couple weeks in. If they would take it out between the 1st and the 5th, it would be a lot easier for his spending. She will not allow me to speak with billing department, she says she has to speak with them. Although it's electronic, there has to be a better way because it's not working the way she's doing it. Right now he's on his second bill, and it still hasn't been taken out yet. I'm unsure of why something that is an electronic setup, is not being taken out on time; it's frustrating. I should not have to write out a bill every month, which is why we setup the electronic payment. The billing is very disappointing in that regard.

The facility was beautiful, clean, and I love all the details you provided to make the residents feel special. I loved the facility and would recommend to anyone! Amazing Great Tour!

Warm and Friendly, perfect place to live for seniors. I love the way the staff greets everyone and Smiles!!

Everyone was very friendly and welcome. Residents and employees were smiling and welcoming. The building is bright, clean and open.

My dad lives here, he likes it.

Meridian Westland was a phenomenal community. The landscaping and interior is absolutely breathtaking. The staff are friendly and greeted everyone with a smile and by name. I would highly recommend Meridian Westland to anyone looking for independent living.

My family searched for a facility that would meet the needs of my elderly parents for +2 years. We feel so incredibly blessed to have found HarborChase at Princeton. My father has mild dementia and uses a wheelchair and my stepmom has moderate dementia but no difficulty walking. We looked at facilities all over NJ, PA, and NY. All of them told us we either had to split my parents up into separate units- skilled nursing for my dad and assisted living for my mom- or pay for a 24/7 aide for my father in assisted living - which he does not need and he cannot afford. It was such a relief when staff at HarborChase told us they took an individualized approach to caring for their residents. They were able to place my parents together in the same apartment. Their staff have been incredibly kind and attentive. The physical beauty of the facility, the busy activities schedule, and the amazing food are also greatly appreciated.

My experience was nothing shy of amazing. The community is stunning. And, the staff were incredibly warm and inviting. The new residents were greeted by name from each staff member. This is a wonderful community and I will be recommending it to every person I know that is seeking senior living communities.

Such a great community! Great atmosphere. Staff was very friendly, residents playing cards and engaging in activities. The patio has a great view of the park. Highly recommend!

The tour was wonderful. The building is so bright and cheerful. Enjoyed seeing all of the happy residents!