Ciel Senior Living

They are always willing to listen to concerns. Also, my mom is doing so much better participating in regular activities. [name removed] is wonderful with the residents. She does activities or will sit and read with my mom. The ladies who care for my mom are aware she is afraid of water and are still able to shower her regularly. One of the gals braids my moms hair and I think the tenderness she displays is very nice. Sad to see turnover of staff in other areas, but I guess that is everywhere.

1. Lovely facility - new. 2. Very clean 3. Staff was very friendly 4. My issue with quality of care was that most shits had agency staffing, so they don't know the patients. 5. Food was good 6. [name removed] did not participate in any activities, so I can't comment. 7 value for the money- fine

The staff are approachable and easy to work with. I do think that maybe they could have more "from scratch" type food and less of popping it in the microwave. I haven't eaten there though, so I'm just reporting what I've been told by my mother- in- law.

We went with Columbia Crossing because when I was there for the tour, the interaction between staff and residents is what really stuck out the most. They really keep in contact with the families, but I did have to push for that communication. Once I did that though they have been great. In memory care the food is just so so, but on the assisted living side the food is phenomenal. I would definitely recommend them to other families.

I would recommend that you make sure that you are taking a proactive approach in making sure the care is being met for your loved one. Make sure you are advocating for your loved one, to make sure the care is meeting your expectations. Most of the time the staff communication with the family has been good. There are three meals a day and there are choices for the residents to choose from.

Our family had an in-person tour and based on everything we saw within the facility and the staff members we met with we thought it was a really nice experience.

My loved one was here for a respite stay. If I remember right, their minimum for respite is 2 weeks. They have a ton of activities but we just weren't sure if they were getting him. He absolutely LOVED the food. The staff are all very friendly and it is a really nice facility, you walk in and it feels like a hotel. I was told that they keep regular staff and do not hire temporary staff, so it is the same people each day who know the residents. His room had the type of chair he needed for mobility that helped him to stand up so that was nice. They really try to make it feel like home. I would recommend Columbia Crossing to other families looking.

My loved ones room has been clean, and they seem to be well staffed. Often, it's a challenge to get someone to respond in a timely manner. Other than that, they are very friendly. We picked this place because, we needed a quality place to go to, and it checked all of the boxes for my loved one. They keep the residents moving/active.

There was housekeeping service and my mom's apartment was always maintained along with the common areas. The staff were attentive to mom's needs and treated her with respect. The activities were fun and engaging, even if mom forgot that she did them.

I think the assisted living community is great. The memory care currently has several residents who take up a lot of the staff's attention, so depending on your loved ones status, whether they need a lot of care or are higher functioning, you would want to discuss that with staff and be comfortable that they will get the attention they need.

We picked this community because, it was convient to home, They need to improve on, monitoring the rooms of the residents. It's a nice place, overall. Most of the staff is nice.

We picked this community, because my loved one wanted to go to this community. Overall, we are satisfied. They need to improve with the activities, and offer more activities on the weekend.

We chose HarborChase of Long Grove because they talked about a men's club that they had - most facilities are predominantly women so that was the driving reason that we chose this facility. The transition could have been done much better - there was an extreme circumstance with management and there was no back up plan. What they told us would be done, was not done so that could have gone smoother. Overall we have been pleased and would recommend them to others.

We had a nice tour experience with Bella Vista Retirement. I just felt that the facility itself was too big and would have been overwhelming. When we came to tour we did not see many people out and about socializing.

Overall excellent place for my wife!

So happy Fieldstone has stepped up to keep our loved ones safe during Covid-19. Happy with all the activities offered! Looking forward to many Great years ahead.

It was a very nice facility.

Above average facility overall. Good to have memory care and assisted living under one roof. Staff turnover is very high. Night shift staff in memory care is sub contract staff with little training. Assisted living staff are employees and much better trained. Very friendly staff. Everyone makes a point of getting to know residents by name.

Excellent care, responsive and communicates well (especially important to me as I live 750 miles away). They always treat me well when I visit and know my name!