Ciel Senior Living

I think things have gone very well at Five Star! My loved one is really enjoying the more active, independent feel the community has, and has settled in very well! The staff here are very friendly and helpful, and when we contacted their medical support service to get help finding a doctor they had someone at the door within an hour! We're very pleased with Five Star, and would highly recommend them!

All questions that I have had since my Father moved to HarborChase have received prompt attention and answers.

We truly cannot praise HarborChase of Plainfield enough! From day one we felt Mom was in a caring, safe and kind community. The staff are very conscientious not only to Mom's needs, but also are very engaged with the family to understand what works best for Mom. They treat you like family. HarborChase was the first community we toured out of 9 communities. After our initial tour we felt right away that this was the place for Mom, and we were right! We are thankful for "A Place For Mom" referring us there and helping us through this difficult process. We would most definitely highly recommend HarborChase!

Bella Vista is more like home. The people/residence are very friendly and nice. The care providers are very nice and caring. Mom loves the dinning room as it provides a quiet environment where she is able to hear conversations with others which has been a challenge in the past. The food is very good and provides a wide variety along with daily specials. We love it!!

Bella Vista is more "like home". The people/residence are very friendly and nice. The care providers are very nice and caring. Mom loves the dinning room as it provides a quiet environment where she is able to hear conversations with others which has been a challenge in the past. The food is very good and provides a wide variety along with daily specials. We love it!!

We were just there for a two week respite stay. It was clean and the staff is friendly. We didn't really have any complaints. The only thing was when we left we were missing a few pieces of clothing. But from what I have heard with any of these places, if you are worried about it, you do your own laundry.

Rooms are bigger than others, Clean, no odor, staff was friendly. Good first impression.

My loved one suffers advanced Alzheimer's disease and has lived in the memory care unit on the second floor since 2009. He is very comfortable and content at the Five Star. The program for entertainment and memory support is excellent and highly interactive. I visit regularly and appreciate the compassionate caring staff members. The residents on this floor are treated with respect and dignity. Nurses call me to let me know of needs as they arise. The cost is very reasonable for this level of care. I have compared the prices in multiple other memory care facilities. i observed that my loved one was content from day 1 when the family placed him here. He seemed more comfortable to be in the company of individuals suffering the same memory challenges he suffers rather than struggling with my help in public and in his old home. I immediately realized he is safer in a memory care unit than he ever was at home. He previously wandered away twice and it caused great worry. We also had challenges with potential kitchen fires. Another wonderful thing about the Five Star is they allow me to bring my dog to the memory support unit and encourage interaction with all interested residents. I always feel a sense of upbeat happiness, music, and nice decor while visiting. Residents have freedom on the protected floor to walk around in many different areas including a safe outdoor terrace. It is a wonderful place and I am truly thankful to the superb staff I have come to know over the years.

I am 100% pleased with the services of this facility. Staff is very helpful. Getting my mother moved in was a good experience. My mom is happy and enjoys the people, activities, and dining hours that are offered.

I visited Bella Vista last week and was amazed at all of the services & amentities that they offer. I know, most communities offer about the same services but, Bella Vista goes over and above. Starting with their dining program. UNBELIEVABLE! The dining room is open from 7-7 and the residents can go in as often as they would like to.The meals were gorgeous,generous portions and they are DELICIOUS! Staff were very friendly and attentive.They knew the names of all of the residents. Their apartments! Don't even get me started! Beautiful! Everything was was more than I could ever imagine or wish for my mother. She will be moving in next week. She is so excited and cannot wait. We have been looking for a couple of months and are so pleased that we found Bella Vista.We must have researched and visited 10 communities. I am so glad our search is over.

Rita took a lot of time with me and did a great job, had lunch in dining room as this is one of their primary selling points; lunch was outstanding. 2 bedrooms are actually two 1 bedrooms with adjoining wall knocked out; spacious & both bedrooms identical. Like the area and the building undergoing renovation. Very nice place.

When I went to visit, the leasing staff couldn't stop talking about how great it is and how proud they were to be a part of Bella Vista. At the time, all I could think about was that I was just getting more "sales talk" just like I got at the other places I visited. As I looked around I saw smiling faces everywhere, beautiful surroundings, and my lunch in the dining room was the quality of a fine restaurant and yummy too! When my visit was only half way over I realized this was not "sales talk" at all! Bella Vista is everything and more than they say. Brought my Mother back to see Bella Vista the very same day. Mom moved in as soon as she could. She is surrounded by people who care about her (and I might add, they also care about me) is happy dancing along with all of her new neighbors. Now I'm the one that gives the "sales talk" to everyone I meet!

My mother and I were so impressed by 5 Star that it made her decision easy! She had not yet committed to moving to independent living when we visited the facility but everything about it helped to make up her mind. She moved in last week and so far so good!

Everything has been great here so far, we're very pleased with the community! It's a nice clean place, and the staff have all been very friendly. My Mom really seems to be enjoying herself here, and if she is happy I am happy! She's had nothing but good things to say about the food, as well.

got call from HC. can get meds in room and have help to DR

We toured this community when we were looking into care options for our loved one. I was very impressed by what I saw here, it is a great looking community and the staff all seemed very friendly. We ended up choosing another community, but this would have been our second choice.

The Park in Plainfield is phenomenal, it's like a very nice hotel. It's beautiful, with gardens in the center and they are in an enclosed area. It's just gorgeous. The rooms are a good size, and they have quite a variety of rooms to choose from. It was just too big and overwhelming, like a hotel, a very nice hotel.

My mother only lived a month after their move into the community, but my step father lived at Bella Vista another 3 1/2 years. They were very accommodating after my mother's death. I feel he wouldn't have lived much longer if he weren't at Bella Vista. There were many activities to be involved in. I know my mom would have loved it there if she weren't so ill when they arrived. My step father enjoyed trips to the casinos, happy hour on Fridays, and holiday celebrations in the dining room. We ate in the dining room many times when we visited and the food was always very good. The wait staff was excellent and dealt well with some rather demanding residents. I highly recommend Bella Vista. I am so thankful that A Place for Mom recommended it to me for my mom and step father in 2009.

I was very impressed by this place, and I toured quite a few communities during my search! It was an attractive facility, very clean and well kept. The staff were also all very friendly and helpful. However I don't know if the atmosphere and location would have been something my loved one would be comfortable with. She is from the midwest and this may have been a little too upscale and urban for her tastes. I liked that at this community the base price included the first level of care, with the ability to add more services on later if necessary.

So far things have gone pretty well. I don't feel like I can really rate the activities because our loved one doesn't really participate. They are changing hands, so a lot of things could change. So far we don't have any complaints or see anything that could be improved. They were able to offer some services that others were not able to that we needed for our loved one and that is the reason we chose them over others we were considering.