Ciel Senior Living

I am very thankful that I was able to find this place because this facility is exemplary. They promote “resident centered” treatment where the level of care is dependent on the residents themselves and not the other way around. The building feels like it’s a hotel and not at all like a nursing facility. There’s a nice open area where the residents are able to interact with the caregivers and the medical support is amazing. What the facility presents is exactly what they give, which is a very supportive environment for your loved one. There’s an area within the building that’s like a little town and the staff will do interactive activities. They also take the residents out once a week to restaurants and once a week to get ice cream, which is something the director implemented. This place has a remarkable group of people that are working together to make sure your family member’s life is as good as they want it to be. It’s been amazing and I truly can’t think of anything negative to say.

My mother and I are very happy with everything at Bella Vista. The facility itself is very clean. I recently had a meal for Thanksgiving there and the food’s flavor was good. It was nice and I walked away satisfied. They have breakfast all day and they have a menu that changes a bit from time to time. I know my mother likes their salads. They also have an activities signup sheet and they have a bus for group trips. My mother definitely takes advantage of their care services for her doctor’s appointments. Typically they prefer them to book appointment on Tuesdays or Wednesdays.

People at the residence are very friendly and concerned. My husband receives the help he needs and likes his caregivers . Place is well cared for and maintained The nursing staff is excellent and on top of his medications. The activities could be upgraded to meet more intellectual Challenge. However he enjoys His room . The dining room is very pleasant. Food is good and there is a large selection.. Overall I am pleased and relaxed my Husband is well care for.

Newly renovated, great atmosphere.

My brother is very happy at Bella Vista. The staff is very pleasant and helpful. The residents are nice to be around to share and enjoy calendar events. There is always sometime to do. They have a monthly Mass for Catholics as well as Holy Communion distribution once a week. The restaurant is open 7 AM-7 PM and offer a variety of entrees. Housekeeping is excellent and when there is a problem encountered, it is handled fairly quickly and professionally. [Removed] is very charming and pleasant to work with.

We moved my brother into Bella Vista and he's been very happy and content. The room is lovely with a view balcony of the front yard - very inviting. My brother sits on his balcony in the early mornings when it is cooler and enjoys the birds singing. [Removed] has been wonderful to us as well as the other staff members. My brother loves the restaurant which is open 7 AM - 7 PM to accommodate everyone's needs. He likes exercise, which is 3x/week. Catholic Mass is also a plus as well as Holy Communion distributed each week. He's not been to the Man Cave nor the Library yet. We got him an extended package on his TV and that alone keeps him attentive. My brother's mobility is the prime concern for us but we got him a wheeled walker and he appears to be doing quite well. Kudos to Bella Vista.

My loved ones are loving it there at HarborChase of Shorewood. They are the friendliest people you would ever meet. I'm talking about everybody even the residents are friendly. I was just there and they were saying how much they love it there. The atmosphere is warm and inviting. It is a very clean and comfy home. I have had lunch there and the food is good. They offer variety and choices. They have a bistro bar where they also serve food. They just had a Packer party at the Bistro this past Sunday. They post a daily list of activities that they post everywhere. The staff takes them to do their exercise therapy. They were just telling me about the transportation they provide to take them to wherever they need to go. They went to the store, Dr. appointments and wherever else. They have a beautifully landscaped courtyard with a putting green. They provided glasses for when they had the solar eclipse. They moved into an apartment together. I decorated it with all of their beautiful things that they had in their home. It looks like a Better Homes In Garden Magazine model home. It is beautiful and they said it feels like home.

We are still settling into our new apt but things are all falling into place. We like our 2 bedrooms 2 baths and the staff has been great helping us with the little things like our TV. We enjoy going to the dining room which is beautiful there are table clothes on the tables and the staff is great as are the menu choices and there is also a cafe if you wanted something different. They have a really nice laundry room and lots of different activities, we've even been to one of their outdoor concerts in the beautiful garden area and brought a friend as well.

As we looked at many options for my parents we felt this community had a better atmosphere that we liked. So far the retirement part of community is providing what my parents need. The food is good for all the meals. Both the residents and staff are good.

I found Five Star to be exactly that and more. The staff couldn't be more friendly and caring if they were angels from heaven. The residents all seemed very happy to be there. Lovely surroundings, beautiful environment, every amenity you cold ask for.

Bright & airy! [Removed]couldn't have been more helpful! I loved the layout of the floorplans and the newly renovated apartments with fully tiled bathrooms were very nice. The price was lower than expected for all of the amenities provided and the residents seemed to be one big happy family.

I like this community for the care for my mom. The staff is caring and attentive to her needs. The meals are good but need some improvements. they offer a lot of activities for the residents who are able to participate. We would recommend this community for the good care and value for a loved one.

What a warm welcome!f From the Director of Nursing on to the visit with Courtney & Kim, everyone was just so knowledgeable & compassionate. Harbor Chase is so very clean not only in the common areas but also in the common areas but also in the residents' apartments.

I had a "hard hat" tour of this facility and did not get to see it finished. [Removed] was very knowledgeable and helpful regarding the facility and memory care needs. I was looking for both parents - one with memory care needs and one w/out. I felt that my parent w/o memory problems would not fit in as well and decided to choose another facility, otherwise this would have been my top choice for my parent with early-onset Alzheimer's as I thought the layout, design and concept of this facility was perfect.

We liked this community. The staff were nice and answering our questions. The community was clean and maintained. The community is clean and beautiful. We liked the menu and would recommend this community to other families for good care and a value.

Lovely people! Everyone working there was so pleasant and seemed so happy. Was just the perfect environment for my mom.

My mother has been good since her move to Fieldstone. I am not in the same state as her, but I do call her every day and it sounds like she is settling in well. The people there are all very nice and they make her feel comfortable. I would recommend them so far because we have had a good experience.

My mother has recently moved into this community and she has really mad a smooth transition. The staff and residents have been wonderful at helping her feel welcomed and right at home in her new living environment. The food is excellent, the chef does a great job on the meals and making sure that they have healthy well balanced diet. Overall everything is great and no complaints.

My Mom, a recent Widow, just moved into 5 Star 2 weeks ago. The Move-in Coordinator was fantastic and helped her move in which included assigning staff to assist in hanging pictures, disposing of boxes and securing storage space for her Christmas decorations. Quickly she was oriented to the physical plant, given a tour of the library, beauty salon, gift store and also given her mailbox key and she learned about all the services available to her. The cleaning staff came on that first Monday and did a great job on cleaning the apartment including vacuuming, dusting, cleaning the bathroom and kitchen and laundering her towels and sheets. They change her sheets weekly. She was assigned to a group of residents at dinner so she didn't feel so alone and her granddaughter stayed with her the first few nights. Although she's 90 years old within days she seems at home after living in Florida for over 40 years. Now she goes to Thai Chi class every day and has already experienced pet day where they bring in a few dogs to interact with the residents. Moving to New York from Florida she was required to change her HMO. There is a physician who actually has an office in the building who accepts HMO's so we quickly changed her insurance so that she wouldn't have a coverage issue. There are also a few local pharmacies that deliver. As the weeks go on she will experience with other residents, grocery shopping and going out to local stores with the available 5 Star transportation. Although all her meals are served in the dining room, and are really delicious and nutritious, she has order pizza and Chinese food from local restaurants (which were great) on those days when her granddaughter stays over! She is now waiting for her 91st. Birthday in April when the residence have one big party on the last day of the month and celebrate everyone who has a Birthday in April, and together with the staff they have surf & turf.

We chose Bell Vista for my mother because they offered a deck off her apartment which was nice if she wanted to sit outside and have a coffee she wouldn't have to walk far and still her privacy. The community is doing some nice renovations. The overall atmosphere is clean friendly and welcoming. She's made some friends and is slowly joining in on activities.She is also very satisfied with the meals.