Ciel Senior Living

Bella Vista is going well overall. I would like to see them offer more fish on their menu. I think they need more healthier choices in general. I know that's not as popular but when you have residents with failing health it is good for them. It is a good facility overall. I am very pleased with it.

They are doing great. I don't have any major complaints. The only problem we've had is with the laundry. They get clothes mixed up and they don't always come back in a timely fashion. If I bring it up though, they will go and find it and bring it to me right away.

They really took the time to show us everything and were very thorough and cordial to my mother with some of the limitations that she had. I was trying to find just the right place for her and they accommodated us very well. Mom is happy there and we are both very thank for Bella Vista and would highly recommend them.

All questions that I have had since my Father moved to HarborChase have received prompt attention and answers.

We truly cannot praise HarborChase of Plainfield enough! From day one we felt Mom was in a caring, safe and kind community. The staff are very conscientious not only to Mom's needs, but also are very engaged with the family to understand what works best for Mom. They treat you like family. HarborChase was the first community we toured out of 9 communities. After our initial tour we felt right away that this was the place for Mom, and we were right! We are thankful for "A Place For Mom" referring us there and helping us through this difficult process. We would most definitely highly recommend HarborChase!

Bella Vista is more like home. The people/residence are very friendly and nice. The care providers are very nice and caring. Mom loves the dinning room as it provides a quiet environment where she is able to hear conversations with others which has been a challenge in the past. The food is very good and provides a wide variety along with daily specials. We love it!!

Bella Vista is more "like home". The people/residence are very friendly and nice. The care providers are very nice and caring. Mom loves the dinning room as it provides a quiet environment where she is able to hear conversations with others which has been a challenge in the past. The food is very good and provides a wide variety along with daily specials. We love it!!

We were just there for a two week respite stay. It was clean and the staff is friendly. We didn't really have any complaints. The only thing was when we left we were missing a few pieces of clothing. But from what I have heard with any of these places, if you are worried about it, you do your own laundry.

Rooms are bigger than others, Clean, no odor, staff was friendly. Good first impression.

I am 100% pleased with the services of this facility. Staff is very helpful. Getting my mother moved in was a good experience. My mom is happy and enjoys the people, activities, and dining hours that are offered.

I visited Bella Vista last week and was amazed at all of the services & amentities that they offer. I know, most communities offer about the same services but, Bella Vista goes over and above. Starting with their dining program. UNBELIEVABLE! The dining room is open from 7-7 and the residents can go in as often as they would like to.The meals were gorgeous,generous portions and they are DELICIOUS! Staff were very friendly and attentive.They knew the names of all of the residents. Their apartments! Don't even get me started! Beautiful! Everything was was more than I could ever imagine or wish for my mother. She will be moving in next week. She is so excited and cannot wait. We have been looking for a couple of months and are so pleased that we found Bella Vista.We must have researched and visited 10 communities. I am so glad our search is over.

Rita took a lot of time with me and did a great job, had lunch in dining room as this is one of their primary selling points; lunch was outstanding. 2 bedrooms are actually two 1 bedrooms with adjoining wall knocked out; spacious & both bedrooms identical. Like the area and the building undergoing renovation. Very nice place.

When I went to visit, the leasing staff couldn't stop talking about how great it is and how proud they were to be a part of Bella Vista. At the time, all I could think about was that I was just getting more "sales talk" just like I got at the other places I visited. As I looked around I saw smiling faces everywhere, beautiful surroundings, and my lunch in the dining room was the quality of a fine restaurant and yummy too! When my visit was only half way over I realized this was not "sales talk" at all! Bella Vista is everything and more than they say. Brought my Mother back to see Bella Vista the very same day. Mom moved in as soon as she could. She is surrounded by people who care about her (and I might add, they also care about me) is happy dancing along with all of her new neighbors. Now I'm the one that gives the "sales talk" to everyone I meet!

got call from HC. can get meds in room and have help to DR

The Park in Plainfield is phenomenal, it's like a very nice hotel. It's beautiful, with gardens in the center and they are in an enclosed area. It's just gorgeous. The rooms are a good size, and they have quite a variety of rooms to choose from. It was just too big and overwhelming, like a hotel, a very nice hotel.

My mother only lived a month after their move into the community, but my step father lived at Bella Vista another 3 1/2 years. They were very accommodating after my mother's death. I feel he wouldn't have lived much longer if he weren't at Bella Vista. There were many activities to be involved in. I know my mom would have loved it there if she weren't so ill when they arrived. My step father enjoyed trips to the casinos, happy hour on Fridays, and holiday celebrations in the dining room. We ate in the dining room many times when we visited and the food was always very good. The wait staff was excellent and dealt well with some rather demanding residents. I highly recommend Bella Vista. I am so thankful that A Place for Mom recommended it to me for my mom and step father in 2009.

So far things have gone pretty well. I don't feel like I can really rate the activities because our loved one doesn't really participate. They are changing hands, so a lot of things could change. So far we don't have any complaints or see anything that could be improved. They were able to offer some services that others were not able to that we needed for our loved one and that is the reason we chose them over others we were considering.

I'm enjoying this place very much! I'd give them top marks on all categories. I think the staff in particular are very personable, they learn everyone's names and their room numbers and just really get to know everyone. It's a very nice looking place, and they always keep it looking clean and well kept.

Very nice community. We are no longer considering this one. Memory care rooms are small. Sales staff are high pressure.

We moved Mother at the beginning of 2013 from another senior living facility. She feels very at home and secure at Bella Vista. She enjoys the residents and activities and food. The staff is very friendly and helpful.