Ciel Senior Living

My dog and I are so happy here!

Brookdale is such a great place to live.

Everyone is so helpful and friendly!

I'm proud is call this my home the staff the very friendly the food is good and the residents are like family.

Everyone is helpful and everyone cares.

I have lived here three years and really enjoy it here the staff and residents all look out for each other.

Staff is great and property is kept clean.

Very happy here.

Very satisfied with the surroundings. Staff is very friendly plenty of activities as you can keep as busy as you want.

Brookdale was an awesome facility for my Mom. However, she passed away on [date removed] at 98 years old. I will always recommend Brookdale as a great place. Many fun events for residents and families - Mother's Day Brunch, Movies, and a super Carnival for Grandparent's Day.

Our family had to make a difficult decision quickly to place my husband in an assisted living facility. Having Alzheimer’s, he needed special care. We called Hearthstone and were immediately given excellent support and advice for how to navigate this process, even if we decided to bring him somewhere else. Once we toured the facility and met the staff, we knew this was the right place. They worked diligently to get him in fast. Not only is Hearthstone beautiful, clean and homey, the staff are amazing! We have been met with nothing but kindness and respect. My husband has been cared for as if he were family. We highly recommend Hearthstone!

My husband and I were going to move his aunt and uncle back to Illinois from Florida. My husband's uncle had already spoken to Ciel in Long Grove and wanted us to go tour the facility. We knew we wanted to move them to this facility the moment we walked in the front door, and our feelings were confirmed when we met with the Sales Counselor, the Executive Director, and eventually the Director of Resident Care. We had many, many roadblocks in trying to get our aunt and uncle here, and these women were with us every step of the way, going above and beyond. Unfortunately our aunt and uncle both passed away-one month apart-before we could bring them back home to Illinois. The respect and compassion with which we were treated during this time is unsurpassed. We were never treated as "clients", but always as "family". I cannot say enough good things about this facility, and I would definitely recommend Ciel of Long Grove to anyone who may be looking for an assisted living facility.

Everyone has been very friendly and helpful. My dad is an easy sell when it comes to food so that has been fine. They definitely have a variety of activities, although my dad is pretty quiet and doesn't participate. We haven't really shopped around, but I feel like it's affordable for my dad for what they provide.

My mom has truly found a community with the other residents and the staff; it's like a second family! It is so reassuring to know that she is surrounded by people who truly care and go out of their way to help in countless ways.

I only had difficulty with one worker but it was addressed and my stay was very pleasant. I would recommend this place to anyone who would be interested in a stay. In fact if I ever need to go to for another stay i would definitely apply again. Plenty of activities to do during the day.

What a warm and friendly home this is for my mom, it’s a place where she feels loved and cared for. My experience this week has been a positive one. The staff is friendly and loving, the facility is warm, inviting and clean and there are plenty of activities for her to be involved in. I ate with her several times and the food was very good. The servers were also great and knew my mom’s name and how to interact with her in a positive way. Thanks for being a home away from home for my mom!

The resident feels like home. The staff is professional and provide service with care and love. He has extended the stay to long term

I am beyond grateful for the exceptional care and support my mother has received at Ciel. From the moment she arrived, it was clear that this community is dedicated to creating a nurturing and vibrant environment for its residents. The staff at Ciel truly go above and beyond. They are not only skilled and professional but also genuinely compassionate. Each member of the team—from the caregivers to the administrative staff—approaches their role with kindness and dedication. It's evident that they truly care about the well-being and happiness of each resident. I would like to give a shout out to [name remove] , the executive director who always goes above and beyond with getting back to us on questions or things we need. I also want to recognise [name removed], care giver. She is always right there to provide care quickly and [name removed]is also always right there when we need her. I would recomend this community based on staff, value and community overall.

It was a big step for Mom to decide to move from her own house to an ALF. Now after almost 6 months she can’t think of a place she would rather be. The apartment is cute and just the right size with an amazing walk in closet. She has a peaceful view out her windows where she and her cats enjoy watching the birds. When she is ready to see other people, she can go out her door and enjoy activities and meals with friends. She loves not cooking for herself and has enjoyed the food. It is not only delicious, but the staff know what she likes and look out for her. She has made great friends as they visit over their meals. The staff have been so cheerful and attentive. They make her feel valued and loved. They also come up with creative activists with live entertainment, crafts, and things to keep her moving. This is our first experience with an ALF and it has gone above and beyond our expectations. We are so happy to have Hearthstone close and such a great community for Mom.

5,for all of them. It was a really nice place, good experience for all of us, and mom was there only 2 months. We would absolutely recommend this community to other families based on the experience we have had