Ciel Senior Living

HarborChase was not even open yet when we went for a tour and they really bent over backwards for us. The facility itself is beautiful. I really loved the managers philosophy, it was along the lines of "let her be our responsibility that way you can just enjoy her" and that really struck a cord with me. It ended up just not being the right fit.

When we message the staff through their app, they always respond in a timely manner. If anything comes up regarding our loved ones they always calls so we feel that the staff members have great communication between their team and the residents families

This is a very warm and welcoming community. They have extremely caring staff that create a family environment. where not only the residents but the family of the residents feel welcome into the community.

The staff have been awesome. My loved one is really happy with the activities when they are able to do something. Due to covid they have not been able to do much but when they do she enjoys it. I would recommend this facility and would not be afraid to send a love one here.

I would tell others that the community's processes are extremely safe. I'm impressed that there are 2 RN's on staff with 1 being stationed in the Memory Care area. They have a Nurse Practitioner who has arrangements with the community to allow residents to receive primary care so residents can receive their care in house.. They have a foot care specialty nurse who is contracted to assist the residents There are multiple amenities, such as a gym, stylist, restaurant, lounge, massage suite, and more for the residents to use. The staff are extremely responsive to feedback and concerns from residents and families. They are well versed in working with and handling memory care residents.

I was really impressed with the atmosphere of the place, it felt like home and a community. And it focused on memory care and of course care for the community members. I liked that it is all on one floor studio rooms are a nice size. this place is at the top of the list.

HarborChase has been a great experience so far, we have been very impressed with everything. The staff members are extremely nice, and their onsite physician has just been wonderful. We do think the value for cost is amazing, and the rooms there are exceptionally nice. According to our loved one the meals are not so good, they are coming around to like it and they good thing is they can order other things if they don't like what they are serving. However we ate there a couple times ourselves and we thought it was nice food and good portions for seniors.

We love this community the people there genuinely care about the residents and our family. They know who we are without having to explain to them who we are or who we belong to. The communication is amazing, they call back either that same day or the next day never longer. Our loved one is so much happier here. He is getting better food options, and the community is much cleaner

We chose HarborChase of Long Grove because they had availability quickly when we were needing it and when they contacted me I was just really pleased with them. The room sizes are great as well as the value for the money, it is excellent. I would tell others the staff are amazing, they are always more than willing to help. I did see the food yesterday and it looked really good. I would recommend to others looking.

The community is very nice and the meals look wonderful. They have a lot of really cool activities, our loved one does not always participate in them but we can see the other residents enjoying themselves in all the activities they have to offer.

On the tour we liked what we saw, and we do know our loved one likes it there but with the covid restrictions we just aren't able to see our loved one that much. It is a nice place, she has a suite with a refrigerator, bathroom and a bedroom.

The community takes care of things better than other places. Their communication is great and there is peace of mind. I would definitely recommend this community to others. Everything they promised they have delivered on.

My experience was limited due to my loved one's quick decline. The care the community gave was fantastic.

When it comes to the care services we have been very happy, we have also been very happy with the staff members. They rooms at the community are very nice, and we would recommend Fieldstone Grandridge to others.

My mom has been at Fieldstone for a year and a half. It has been wonderful as it's a lovely, safe facility with a caring staff. They have done a great job of keeping her safe during this crisis in 2020.

Great people live and work here. Always available to answer questions.

My mother lived here for the last 7 months of her life. She had glaucoma related blindness and Alzheimer's. Her care team from individual caregivers to executive director did an excellent and compassionate job. Fieldstone was an excellent place for her to live her final months.

Really nice way of doing things, always good to me. As I was here longer and got to know people I have become happier.

I find living here is very good.

Best in the area!!