Cedarhurst Living LLC

The place is clean and care is provided but spotty. They seem to be understaffed. Other than that we have been pleased.

My loved one is well taken care of. Facility is clean. Everyone has the correct license for job performed.

Tesson Heights is a good value for the price. It is a little less expensive than other places we have had experience with, and for the price I think we are getting a really good value. One area I can think of where they could improve is with the activities. It would be good if they had a wider selection of activities to get the residents engaged in.

I like the facility. The staff is very nice and they call you when they have a question. My aunt stays here. The only thing is that when my aunt wants to sit by the window and there is no one else in the room, when she asks if she can sit there, they say no. I don't know why. I'm sure there is a reason. We are very happy with a place for mom for recommending us. We would not have found them otherwise.

This is a lovely facility and appears to be staffed by caring people. Residents are not limited to a schedule for meals, and there is quite a variety of entrees, etc. to choose from. I had lunch and it was very tasty. They also offer a nice calendar of social activities and events both off and on campus, quite a few happy residents participating. The Front Desk was a bit busy and I'm not sure what the safeguards are in place to prevent a resident from 'wandering off'. Otherwise, it appears to be a very pleasant place to live.

The facility is lovely, well organized for memory-challenged residents. Would love to have my father here but $209/day is too expensive and they will not budge. The care-giving staff appears to be very young and they do not interact with the residents when serving lunch. One seemed friendly to us.

I like the facility the people are very nice. They call me anytime they have a problem with Louise. But they tend to be a little harsh when they try to correct her but it may be what they need to do given certain circumstances. Their security is great. They had a bit of an incident one day with a man walking in there with a gun and they immediately locked down all doors which I thought was great. A Place for Mom was great in helping us find this place and they did a great job for us.

Things have gone well for our loved one so far at Monroe Place. It was a bit of an adjustment for him and we had a few issues when he first moved in, but they resolved all of those fairly quickly. It's a nice place overall, and he seems to be settling in well.

Not accredted for Assisted Living. More independant living or residential care. I believe my Mother falls inbetween.

Although we liked Tesson Heights, they told us because mom could not make the Pathway to Safety, she was not able to stay there.

It is a nice place but am very concerned about the stove in every room.

When you talk to them they speak well and they're kind of like a Johnny-on-the-spot when talking to you, but I'm unsure if it always gets down to their floor staff. The floor staff are all very friendly, mostly no one ever gives you a hard time. It's hard to say much bad about them, but they're kind of bland and the reality may be that "bland" is the best you can get when it comes to Alzheimer's - unless we adapt a widely new approach to this disease. The meals appear to be timely and properly cooked, but not very inspired. In the memory care unit, as I think is true of most places within the U.S., none of these places have a clue what's the best approach for a diet when you have Alzheimer's disease. The meal selection is kind of medium-fair. I know they have activities, but I'm unsure how much of those activities include memory care. Memory care consists of having a locked door, and that's the primary activity or mechanism they use. They'll lock the door because if not, they will wander. The doors are alarmed and you can go out for an emergency, but they will sound an active alarm. Every once in a while the alarm flares up and it just keeps going, as the evening staff kind of get around to it when they get around to it. I don't think they're much worried about the residents leaving or getting far because of their limited mobility. They're not Johnny-on-the spot to respond to the door alarm. They're not bad, just not very impressive. In this town, when you want to staff something like this place, you wont get the crème of the crop who's applying for the job. They are very friendly and try to do reasonably well, there will still be a little of an uphill battle. I'm always there when I'm not out of town or in the hospital sick, but I'm there every almost single day. I mostly visit during the evening as I don't want to break up my time by coming during the day. I'm not sure how actively she participates. She gets kind of contrary, so things I've talked about that I'd like her to do, she won't do them and they won't fight her too much. The last time they tried to get her engaged she slapped someone and cursed a little, which is so unlike her. I don't know how much is fair to say; I get the impression that their activities aren't much different and may be a little less frequent than her previous community. It doesn't compare to the activities her grandmother received in nursing home, but she wasn't in a memory care unit. There are a lot of constraints over what they can do and there are also constraints over what I can say. I'll need to talk to their administrative staff because she's been prescribed a medication and there is no indication, to my knowledge, that she needs to be on that medication - as she does not have any of the conditions that are related to the use of that medication. It's an okay place and it's very attractive looking. It looks quite proper and it has a wing for memory care; the rest of the rather large building is assisted living and they can come and go as they please. They have some control over the doors after a certain time of night. If you come by late, you have to pick up a phone to be let in and they are pretty good with that. It's not a place you can say much negative about. It's kind of bland, but it's closer than the other place and probably better because it's condition and cleanliness is better than her previous community. It's posh-looking; they keep it clean and it's only about five to six years old. The carpeting was beginning to reflect the time and now they're working on replacing it. There are no major negatives. They hand their cards out readily and they answer the phone when they are there. So it's okay, but it's just not the kind of place that fires you up. They try very hard to be friendly and helpful for me, but there aren't any good answers to Alzheimer's, especially in America.

There was one incident, in which my loved one did not have any clean towels, in their bathroom. The staff is responvise, when there is complaints. My loved one loved one is happy with the food, and has not complained about it. It's a clean facility, the people are nice. The only issue, that they seem to have is with managing day to day chores. Sometimes the clothes are being mixed up amongst other residents.

The management and staff is very caring. Often they are understaffed, and short of housekeeping. It would be nice if they could clean the rooms more often, because sometimes there is an odor in my loved ones room.

They say they're assisted living, and their idea of assisted living is walking somebody back and forth to the dining hall or watching them take a shower so they don't fall. As far as hands-on, that is not part of their facility, although they said it was. The room has been good. Kelly has done a great job with activities. The food is not the greatest, but it's okay.

It was a very nice place and very well-maintained. They had good food. Most of the staff was pretty good, although some needed a little work. They had really good activities, but I would have liked to see them encourage the residents more to do them. But it was a good place overall. I myself would even consider going there one day if I need care.

Since this is my first experience with Assisted Living, I would say do your research.The staff tries to be helpful. The food was good. The facility are beautiful. They have vary nice outdoor space. Some of the staff really stood out.

Staff is kind and patient with my mother. They provide timely family updates. It's nice to know she's safe and well cared for.

The staff I met at this community were nice and friendly. This community was not as nice as some of the other community we looked at. This community offers complimentary transportation.

The front-page carefiving staff is awesome. Very caring, and they get to know the residents. It's a different environment... Lots of residents and staff in one place, so a long walk for them from one place to the next. The residents doors are all locked, with the staff having the only keys, so if you go with your loved one back to their room, you then need to look for someone to let you in. My mom was not there long, but the front-page staff were truly sad to see her go. It's nice that everything is furnished. She had a private room, but had to share a bathroom with her neighbor. Considering she was removed from her prior placement for hitting, I'm not sure how this would have gone in the long term. Management staff seem very disorganized and not as caring.