Cedarhurst Living LLC

A large place. May be difficult to walk to events. Respite care room is fartherest from dining area. The room is very nice and well furnished, except they would not provide a recliner for sleep.

Placed my mom in Cedarhurst of Naperville in [date removed]. Had some communication issues in the beginning. That's the reason I'm only giving 4 stars. Although this has improved a lot since [name removed] has come as Regional Director. Thank you [name removed]. The first thing I look for is attitude of the staff. Everyone has a smile, is quite cordial and they seem to like what they do. This, I find to be important. There are a lot of activities in the day to keep the residents busy which is great for my mother. Occasionally they go on outings and have entertainers come in. My mom has transitioned well. She eats in the dining room atmosphere, her room is clean, laundry is taken care of and genuinely seems happy. In my observation this seems true of most the residents. Thanks to[ name removed] and all the staff in Memory Care for taking great care of my mom. Thanks to [name removed] for bringing her great compassion and organizational skills to the facility. Thanks to Miss [name removed] for keeping us up to date. And a special thanks to [name removed] for all the time you spend as the Entertainment Director. My sisters and I appreciate all of you more than I can express.

This is a brand new facility. I really liked the warmth of the building and that it was not huge. My mother has been looking for a place and she really seemed to be interested. I am hoping she picks here because it is close to my home and the staff were very nice and friendly. The lady who helped us was not pushy at all so I'm not sure what that other person is talking about. As a matter of fact, she said she would help us with any senior information and even told us what was in the area. She also gave us some information about Veteran's benefits my mom may be able to get. I would recommend this place and I am really hoping this is where my mom goes.

My aunt has lived here almost since the place opened. It started off great, then there seemed to be a lot of staff changes last fall, which concerned our family. We decided that it was not a good idea to move her around and around especially since she loves being there and she was still getting the care she needed. Thank goodness she stayed. She is so happy and has made good friends there. The staff seems to have stabilized too. I was able to attend the last resident meeting and hear all of the good things that the people had to say. They only negative I would say is there are sometimes kid like activities and not for adults. Not all of them, but some of them.

Mom is settling in very well! It was difficult for her to leave her home of 55 years; however, now that she has been at Hamilton Place for 3 months, she realizes it was time. She comments all the time that she is comfortable and that everyone is so nice. She enjoys bingo and some of the card games. It is a great comfort to know that mom is well taken care of and safe every day! Thank you Hamilton Place!

The facility is not very appealing. Looks old and dated on the inside. The hallways leading to the apartments are drab and lifeless. However, the apartments are very nice - much nicer in layout design and size than [removed]. Also - they didn't have any record of my appointment and the receptionist had to show me around.

Our mother has received excellent care at Autumn Hills over the past three years. There is occasional turnover of staff that can be frustrating (true at many health care facilities, I'm afraid) but there are also many deeply caring people there, in all branches of the organization, and overall, we've been extremely happy and grateful to have found this place for our Mom.

My mother has lived at Autumn Hills for nearly three years and the care has generally been excellent. Because pay is so low for health care workers, there can be a fair amount of turnover, but the training for new hires is excellent. The activities department is wonderful, and there are many deeply caring staff throughout the facility.

Really liked the facility and the home feel when you walk in. Nice size for my mom's needs. Love that it is only one floor. Still on my list; however, mom will only consider a one bedroom apartment at this time.

The food is the bestest complaint I hear it is either cold or just not good I’m thinking a whole new cook might be a thing or get someone who really knows how run the kitchen maybe hire a chef and more down home meals

Nice place. Clean and had the largest rooms of any community I have visited.

revisited site and got very good guidance from the director of the location on dealing with the situation that we are currently dealing with. Rooms are a little dated along with the carpeting.

Great. Caring. Flexible + helped me find a new home for my grandfather. They really made this transition possible for me. We love his new home!

Mom has lived here a little over a year. I've been pleased with the nursing staff recently calling when she has fallen several times. They also took her some meals when she didn't feel up to going to the dining hall these past few weeks. The administrator and a couple of her staff have shown concern in checking on her these past few weeks when shes been ill. Thank you

My mom was here for respite care and unfortunately she was only there 3 weeks before she passed on. But this community wan nice and clean.All the residents seemed happy and always smiling. She had a spacious room all 6 siblings fit in here in my mom's last days. The staff was really attentive to us and hospice came in to make sure she was comfortable. They have a theater room and looked like they had many options to choose from in the dining room. They are pet friendly and had therapy dogs come in and visit.

The staff was really helpful and answered all of my questions. The food was good we ate lunch here. But mom didn't like that they had no options on food. Over all mom didn't like it she would have had to share a room and a bathroom and they were more expensive. Mom also noticed that not much activity was going on just a bunch of elderly people sitting in wheelchairs not looking healthy.

This community was our first choice if we would have stayed in the state. They do not offer a memory care unit. The people I met were friendly and the community was nice.

The staff have been great at helping dad to get adjusted to living here. The food is ok and they do offer healthy options. He has started to participate in some of the daily activities. The community is clean and the grounds are well maintained. I would recommend this community.

Provision Living at West County is a gorgeous place. The atmosphere is very calm and pleasant. It is very clean and well-kept. All of the staff that I have come into contact with are wonderful and very professional. The food they offer is excellent, I have dined here often with my parents. They provide a wide variety of healthy choices but be prepared to wait if you order something other than the meal planned. You could wait up to a half hour for your meal, even if it's a cheese sandwich. There are plenty of activities that the staff encourages the residents to participate. My dad's room is beautiful, it has a view of the courtyard where they have BBQ,s, and activities outside. I would highly recommend this community to others.

My mother has recently made the move into this community and so far things are going okay for him. As far as the staff goes I am pleased with the quality of care they are providing her and we have only had one issue with one person in the administration. I was impressed when I visited one time too see the staff come to her room to see if she was interested in coming down to play bingo with the other residents. I know she would not go on her own so I was happy to see the encouragement was there.