Cedarhurst Living LLC

Overall I am extremely happy with the community. I like the visitation policy and the staff is very friendly. Communication between the staff and our family is good. They keep us well informed and up to date. I would recommend this community based on my experience.

We are pleased overall how Dad and Mom are taken care of. Everyone has been friendly and helpful as far as they able. We have concerns with the continual change in administration especially and quality and number of staff. Meal time seems to have it’s ups and downs as far as quality and quantity but I can only go by what I hear. Several staff members of past and present have gone out of their way to help my folks in one way or another and for those special people we are thankful!.

We chose Cedarhurst of Yorkville because of the convenient location. They could improve on communication with the families. When I finally was able to go to her room, she did not have sheets on her bed and pillow cases were missing. I found them and they were in the back of the cabinet, I am not sure how long they were off for. I would recommend as long as you can get in there and see what is going on.

They've done a great job with my loved one, and she seems to be doing well. They've been upfront with everything. Nothing is 100% all the time, but the majority of the time, if there's a problem they take care of. Most of the staff seem to care for the residents very much, and they're very good with them.

They didn't' handle Covid well at all, but they seem to be good as far as the people there. They were courteous, kind, friendly and helpful. They, as well as anyone else, were not ready for Covid. I don't think they had any Covid outbreaks at all though. It was just very unfortunate times, and it was difficult to get in during my loved one's last days. I think they did the best they could to try to keep people safe. Of all the communities in the area, I think they were the only ones to not have a Covid outbreak. The facility itself is very nice, as far as the layout of the buildings, with courtyards and paved paths for people with walkers or wheelchairs to be able to get out and about. They have a sufficient size lot for growth, and they seem to be expanding that outdoor space as well.

They do seem to be very caring. They're good at what they do. Our biggest problem was communication - we couldn't get ahold of them. Part of that was due to Covid. They were understaffed with all the extra responsibilities during this time. They did very good at getting our loved one interested in coloring by number, which surprised me. That kept him occupied, and he enjoyed it. Overall I would recommend Cedarhurst, it was very nice.

The community is not very good with medication distribution. They want to have the meds ordered from their pharmacy and it was way more expensive. Communication needed to be better between the staff and family it was not consistent. If you can manage the med for your loved on I would recommend this community to others. The facility is very nice and in a good neighborhood.

I'm very impressed with how sweet the aides are with my mom. They are very good with her. The aides are very kind. The staff are well choosen and trained.

The staff has been good at communicating with the family. My mom is happy here. The food and activities are enjoyed by my loved one. The staff go out of their way to help the residents.

-- This is a review of our experience with the community during covid and covid alone. The activity director is great, and right now they have a good amount of things for the residents to participate in. Our loved one does say the quality of the food has declined, and there is an inconsistency when it comes to the temperature of the food. We do believe our loved one is being well taken care of, but since we are not allowed to go in we are just not completely sure.

everyone in the community was very friendly, the one thing that bothered me was I don't know if she was bathed in the 3 weeks she was there.

The turnover rate is high here, but this is an industry-wide issue, the room sizes are adequate each room has its own 3/4 bath. I would recommend this community to others.

Sometimes over the weekends they are short handed, and our loved one enjoys the meals and dining. The rooms are very nice, and she is very happy. We would recommend this community to a family or friend.

it was a nice, clean facility, the staff was friendly and helpful. The rooms are above average, the food was just ok, but they did have a good variety. I would recommend this community to others

My husband and loved one went to tour this community and they both really liked it, however our loved one moved in during the COVID shut down so we have not been able to see what is going on. From our understanding the care services seem to be good.

When we were there in March it was clean, but there have been times they do not come in to clean our loved ones room. They do provide a lot of care services, however due to COVID there have been no activities. This community felt very homey, it did not feel clinical at all. The rooms would be a five out of five, very good in size and very nice. Our loved one says the food overall is okay.

Employees are friendly and well informed. Very helpful in helping me and helping what I need. Rides to Dr. appts. etc. Need circulating lane for the patio area. All clients to sit out front more often. Continue improving food more and going back to hard(metal) utensils and dining area.

The staff is very attentive to residents. Good housekeeping series. Good response from management. Before the pandemic, there were complaints about the food being served for lunch and dinner.

I was able to have an in person tour of this facility. It is a charming place, clean and new feeling. Pricing a bit high, and it is small - which could mean not as many friendship opportunities for dad. My dad likes to walk and there is not much in the way of walking trails near the place. It is still a possibility...would need to get a better than currently quoted price for the one bedroom option.

Overall we have been satisfied with Cedarhurst. The room sizes and layout of the community were spacious compared to what I have seen in other communities. They were able to accommodate a pureed diet and I would say they could use a little more variety in their regular menu.