Cascade Living Group

It's been a great experience from the start. It was a difficult change for my mother, however they made her feel at-home and included. She now has many friends and is active in several clubs and walking groups. We picked this community because of the value for the cost.

My loved one's are currently residents at Heritage Springs and everything has been great for them so far at this facility! The cleanliness and friendliness are great. The staff, care services, activities and meals have all been great! The value for cost is great as well. My loved one's seem very happy there and are very well cared for. I would recommend Heritage Springs to others.

Desert Hills was the blessing in a hard situation. Making the choice to place my mother into a memory care facility was the hardest decision that I have ever had to make. But Desert Hills truly made the process easy and smooth. They helped me get through all the hoops of gathering documents from the doctor. Once my mom was there we saw and immediate improvement in her, she was socializing again, joining in and doing activities, visits started to go well again with family. The communication from the facility with myself has been amazing and made me feel so much more at ease with everything. I would recommend Desert Hills to anyone looking for a good memory care. Especially because it is only a memory care facility. Their staff has been wonderful and treat my mother like family.

I am currently a resident at Magnolia Grand. The staff here are the most professional, helpful, and caring people that exceed any and all expectations! The move in process was extremely simple. I would definitely recommend others to choose The Magnolia Grand as their ONLY choice for their new home. I made the right choice.

My loved one was previously a resident at Cascades of Grants Pass- The Pointe and everything was great for her at this facility. The facility was always clean and things always appeared to be organized. I was always notified immediately when anything happened with my loved one. The staff was very helpful. Everything was great! I would recommend Cascades of Grants Pass- The Pointe to others!

We found Royalton Place and my dad enjoys being there. I visit often (usually two or more times a week) and see all staff addressing the residents by name. It does not feel institutional but more like a residence. They have tons of activities including bus trips, professional musicians playing, celebrations, and bus trips each week. When my dad moved there, the staff introduced him to other residents, so he could find a set of friends to sit with him in the dining room. My dad loves the food and I can join him (and his buddies) for lunch or dinner for a small reasonable price. The med techs are on top of the medications and the RN can coordinate with my dad's doctor. Downside - they could be more attentive to cleaning the rooms. Overall, we are happy with Royalton Place.

Exceptional. They have gone over and beyond. The staff is wonderful. We picked this community because it was close by, reasonable price, availability, and adequate staffing.

What our family likes the most about the Heritage Springs community is the overall cleanliness as well as the people who are working there. Based on the experience we have had so far, we would recommend Heritage Springs to other families who are looking for a place for their loved ones.

Maintenance keeps it clean, but always room to improve. Staff is all friendly, from house keeping, kitchen staff to the front office with an open door policy. They appear to offer excellent care, I am independent so I can not offer opinion. The Executive Chef had worked in hotels in Chicago and was the culinary instructor at the local college. Most food is sourced locally and made from scratch. They have a movie every night, Bingo 3 times a week, Cardio Drumming, Zumba card games weekly and corn hole and art expression and trivia. One would have to make a conscious choice to isolate to not find an activity. Overall is is expensive compared to living independently in an apartment, but when you factor in free cable internet and meals, the cost is only a few hundred more. Parking does become an issue. There is an inadequate amount of spaces to accommodate residents, staff and visitors. Having mobility issues, this can be a challenge at times.

My loved one is a resident at Heritage Springs and the experience has been great. The staff and the communication with the family are both excellent, especially when managing my loved one's care from Las Vegas AND Portland! The move in process was easy and the community and residents could not be more welcoming! I would highly recommend Heritage Springs to others! We're really happy with them.

I toured five facilities before making my decision on Mountain Glen. First of all, the staff is exceptional, friendly, helpful, and knowledgeable. It is a very clean and cozy environment. The best thing was when I walked in the front doors, it instantly felt inviting and friendly. I met several of the residents and every one of them seemed happy and comfortable. The chef is amazing, my loved one loves the food as well. The move in process was very easy and the paperwork flawless. Everything was just super easy. They really went above and beyond for my loved one. I would highly recommend Mountain Glen to others. And for someone like my loved one who has been somewhat of a recluse for 30 years to tell me that she's happy there and that her dog has new friends as well, you can't beat that. Mountain Glen is a great place! I only rated the value for cost a little lower because my loved one's apartment could use a little updating, but it's still a great apartment!

I would say that they are friendly and I have never experienced anything negative with the community. They all seem to know my mom and always greet her when they see her in the halls.

My loved one was previously a resident at Regency Park and his experience at this facility was great! The facility was clean. It was expensive, but it was worth it. The staff was overworked, but they were extremely kind. Regency Park was a caring and peaceful facility. I would recommend them to family and friends.

Overall we are very satisfied with our choice. Dad has made new friends, the staff has been very helpful and respectful. We enjoy going to visit and always feel welcome. He says that the food is pretty good. He is not participating in any of the activities provided. It seems expensive, but other places we considered were just as expensive and not as nice as Cascades.

Very nice people.

We toured with Cascades of Bremerton and it was a wonderful facility. We would have chosen them, but unfortunately they did not have an option for a Medicaid pay down contract, so we had to look elsewhere.

They helped my loved ones get a lot healthier. They have great activities. Everyone is so kind and helpful. We have felt very comfortable that our love dones are fully cared for. We picked this community, because of the location, and the people were so helpful and friendly.

My family and loved one have had a great experience with the community. The staff are patient, kind, and caring. Everyone is friendly. The staff are able to answer the family's questions and provide us updates on our loved one. There are meals and activities provided for the residents to engage with each other. Overall it is a community we would recommend to others.

My step dad says the food is great, the place is very clean, and he has been happy with the staff. They are friendly and helpful. And it feels like home to him.

The residents already had a meeting on food improvements. They have a new manager and maybe a new cook. So that should help with the food score. All of the staff have been great! They are very friendly and accommodating. I would encourage others to let their parents tour and stay as a guest, my Mom stayed as a guest beforehand which gave her a real experience.