Cascade Living Group

My mom and dad are here and love it. Mom is getting really good help in the memory care unit. Dad is loving all the daily activities last week they had a wreath contest. I love the marketing director [Removed] she is amazing. They have a cocktail hour everyday at 5. It is beautiful and clean. All the staff all the way from the admins down to the kitchen staff they are all friendly and helpful. I would recommend this community.

When I first toured this community, the person who was showing us around was wonderful. It’s such a beautiful place and it feels like home. Everything fell into place regarding my mom moving in. It was such a huge weight off my shoulders. My mom is just so happy and at home here. The caregivers are really sweet and caring. They’re good at what they do. I haven’t seen one person yet who isn’t 1st class. Everyone treats my mother very well. The move was a little difficult because my mom was getting a little confused but the staff has been really great with her. I cannot begin to explain how helpful and nice the staff is. For the food, my mother LOVES it. The dining room is lovely and the wait staff couldn’t be any nicer. The whole facility is just a beautiful place. Everything is very clean, her room is kept neat, and they make her bed often. Her room is rather small but it’s nice. She is very cozy and likes it a lot. A funny story is my mom blows her nose a lot and there could be 3 trashcans around, but she will just throw her Kleenex on the ground. Anytime I walk in to visit, there is not 1 Kleenex on the ground. For activities, they have people come in and play music and they like to bring her to the movies a lot. They have this calendar and it’s full every single day! This is the first time in 5 years that I’ve felt this huge weight being lifted off my shoulders because finally someone is looking out for my mother just like I would. The only smallest complaint is they said that there would be maintenance on staff every day of the week including the weekends. But unfortunately, that is not true. That small thing aside, I would definitely recommend this facility.

This facility has an overall approach of keeping the residents happy, whether it is adjustments to their individual menus or preferences for activities and off-grounds trips. It's also small enough for personal attention. The good relationship between staff and clients can also be seen in the active residents' council. I have experienced an inactive residents' council elsewhere, which was caused by a bad relationship between the council and the activities director. At Heritage, the activities director is an active and responsible participant with the residents.

We toured this community. The menu looked to be appealing. The community was small and they did not have a room for her to have alone. We did not want here sharing a room with two other residents. We would recommend that families tour this community to see if this is what they are looking for.

Great place to call home for a loving member of your family. They take great pride in loving each and every resident.

The care at this community is very good for my mom's care. The staff has been very helpful and kind to her needs. The community is clean with a nice environment. I like knowing that she is happy with the menu. They have alot of activiites that are enjoyed. We would recommend the care at this community for the care of a loved one.

I am exceptionally impressed overall with the cleanliness and upkeep of the community. The staff and caregivers are exceptionally friendly and communicate well with the residents. I have witnessed first hand the residents participating in activities. My loved one also enjoys participating in the activities. The food is satisfactory. There are snacks, coffee, and juice available for the residents. I feel he is in a safe and secure and homey environment.

I am very happy with the care from this community. The staff is caring and the community is very clean. I like knowing that my mom likes the menu of the variety of healthy meals that are served. They have a nice list of activities for her to participate. We would highly recommend this community for the care and the value of a loved one.

They did a good job providing a tour.The staff were professional and courteous to me. Nothing was wrong with the place but I wanted a smaller home and they are a very big community. It was not the right fit.

Everything is going just fine there at Sierra del Sol! The staff are taking great care of my loved one! The layout of the facility is very nice, and it seems to be an overall great fit for my loved one. The facility also fit very well into our budget, as the pricing is very good. My loved one is very happy there!

Wonderful facility. From [Removed] who helped us initially, to [Removed] the head nurse (sorry Chris for butchering your real title) to the lovely and wonderful women staffing the reception area, we just love this place! I know I'm forgetting people who helped us (like the main engineer who was wonderful). Can't say enough good things about this facility.

I would recommend Royalton Place because my loved ones have been doing very well since they moved in. So far, everything has been wonderful, the meals are good and they have housekeeping to help maintain their apartment clean. In the beginning, there was a little miscommunication with the medication, but it was resolved and now everything is going very well.

My loved one's stay at Mt. Bachelor is going great! The facility is well maintained and the staff are very accommodating. There are plenty of healthy food options as well. Ultimately, we made the right choice in this living arrangement for my loved one!

I am so pleased with Royalton. All of the staff are courteous, helpful and just wonderful to communicate with. My mother really enjoys this place and everything about it. She is 92 and was moved here in mid-March. I was so concerned about the transition for her, but they have all done so much to make that easy for her. The residents are friendly as well. And actually fun to be around. A great place with wonderful care.

The only reason I did not choose Heritage Springs is because the community room was too small. It looked jammed and over crowded when they were starting an activity. I went over one time and everyone was together and taken care of it, that was nice to see. Another time I saw injured residents in the back. They were getting helped but it just bothered me. I would look and check them out again if I needed a Community.

I enjoy interacting with the staff and residents! I look forward to seeing the residents everyday.

I did not see anything wrong when I was having a tour. the facility is a lot bigger and also further away from the family. The representative showed us everything and 3 rooms to look at. I enjoyed the professional and really friendly experience. I also got a follow up call after the tour.

The staff are helpful, wonderful and responded to my concerns very well. The memory care unit is set up very well as the residents are not able to get lost. The activities are regimented for success. They have a hydration cart they push through the area daily. The community is beautiful and I would recommend it.

Everything is still so new but things are going well so far and my loved one is adjusting. She doesn't participate in activities as much as I would like but the staff does encourage her.She likes the meals as well. I chose Mt. Bachelor because it was close to my home. I would recommend them.

met with [Removed] about a place for my aunt. what a place!! met some of the residents and their pets! the dining room and staff were so friendly and answered all questions and concerns. got to meet the chef and go over my aunt's special diet. the floor plan and rooms are fantastic. seems like one big, happy family. the residents seem to happy to be there. the place was so clean. the activity board is great. I hope they are around when I need a place to live.