Cardinal Bay Inc

It's a very clean facility. The staff are pretty friendly, though I'm not sure they have enough staff. They are pretty observant and proactive with the care, offering the therapy that will help, and it is. The food is terrible, when they put the food down it looks like they are feeding a small dog, the portions are small. There is no imagination there, but they just got a new chef, so perhaps it will improve. I liked the size of the community, it's not too big. You look out over ranch lands and it's beautiful.

All the staff there at Carriage Inn at Bryan is very helpful, friendly, courteous, and kind. They are very outgoing, know everybody name, and greet everybody all the time. They seem to work hard at being cheerful, and succeed at it. I have eaten there once, just before Thanksgiving, and the food was excellent.

We truly love having our parents at Carriage Inn. The residents and staff are all loving and warm and make you feel like a part of the community from day one! Even our children and grandchildren love going to visit them at Carriage Inn. The staff has gone out of it's way to make sure all of our needs are met.

Carriage Inn is a beautiful facility with friendly professional staffing. My mom is happy to be living there. Her apartment is spacious, clean and opens to a patio and court yard. The cafeteria serves great food in a wonderful setting, and the staff is superior.

My in-laws moved into The Carriage Inn about 2 weeks ago. They left their single-family home of 32 years to move into a one-bedroom apartment at The Carriage Inn. They are still in the adjustment period but find the place classy, clean and bright. For the most part, they find the meals delicious with few exceptions. They find everyone there both staff and residents to be very friendly and inclusive. They are easing into some of the activities offered at The Carriage Inn. Fridays are the best! After lunch there is an ice cream social followed by Happy Hour and live entertainment.

Everyone I've worked with here has been very friendly and helpful, and the facility is well maintained. The rooms themselves are also quite nice. The only small issue I've seen is sometimes they are not overly aggressive when it comes to small cleaning details in the rooms, like dusting. However, they're very responsive and will happy take care of any issue you're having immediately!

They were super super nice. The cottages were great. It really depends on what you need and what you're looking for. I thought this was a really really good facility. They had a mixture of people which was good an they are pet friendly.

The resident is enjoying activities. We have had some hiccups with the medical supervision. We hope things get better soon.

We had a few issues with their required Pharmacy services however, all in all the staff is kind and caring and it is a very nice environment. I would recommend it to others.

Staff were very professional and did well maintaining good communication with the resident's primary point of contact. However the facility is not suited for residents who reside in memory care and are diabetic. They are unable to perform daily blood sugar tests and must use home health care to do so. Home health will not test everyday. Also facility medical staff are unable to administer insulin as well.

Accommodations are nice. Staff is ok. Food quality and service could use improvement. They will only deliver food to the room at the end of cafeteria service and it's hit or miss that you will get what you ordered. Kitchen is small in unit - not ample counter space.

It has been good. There has been some turnover in the office area that has slowed some things in the transition process.

Great residents and wait staff… and the food is pretty good, I’m generally always full, ice cream, activities, definitely worth high price. Do the math. I did and it comes out in their favor… Felt like home the minute I moved in. People are absolutely precious here.

I like the size of the living space and the common areas are nice. The staff is responsive to concerns of the residents and their families.

I found that aids and med techs are always changing - only a few are there consistently. My mom's only been there 2 months, so we're still learning roles of people.

Great staff! They were easy to work with. I would recommend to others.

It was an adjustment for her as her husband had passed and she wasn't able to stay in her home alone. She is 94. She finally started getting involved in activities and has made her apartment her own. Everyone is so nice there. Food is not always great.

VOP is a nice community,however it is a bit more expensive than other facilities. I was disappointed in VOPs response to Hurricane in 2024 because I was told there would be generators, an emergency alert system and safety lights. None existed. Staff was great from the front desk to housekeeping. Dining hall could use improvement as the quality of the food was lacking. The quality of the food was lacking and the salad bar wasn't always clean. Overall, the experience was good.

What we like the most about the community is that it has nice apartments and I feel safe leaving her there. Yes, we would recommend Carriage Inn at Katy to other families based on the experience so far.

They are friendly and cooperative. They seem to care. They could have a better variety of food at meals. Also could improve nutritional value. I am sure it is okay but seems bland and limited.