Brookdale

I cannot say enough good things about Brookdale! From staff to facilities this is a first class location. Every day they make me feel better about the decision to send mom there.

Like a true home and I would recommend this community to other families.

Cleanliness size and employees is what influenced my rating. I would recommend Brookdale Forest City to others.

Although there have been a few things that have not gone as well as I hoped, the management, staff, medical people, etc. have been great and they are all friendly and try to help in any way they can.

Had my mother there 2 years ago and an elderly friend that we took care of last year. So these answers are from then not present. [name removed] and [name removed] were exceptional most all of the staff were kind and patient and caring.

The staff is excellent and they take care of their residents needs. Very approachable and willing to help. The consistency of programming and reaching out to their residents to get them involved.

The staff is well-trained to care for patients with memory issues. The staff remain gentle and calm even when patients are agitated and combative. We would recommend Brookdale Memory Care as a top choice for a loved one.

Not only is the staff friendly and very caring, but the engagement with the residents through the activities director are creative and keeps them (the residents) socializing with each other. I love that they keep family members updated and also offer classes to keep us abreast of what and how to deal with the different levels of dementia/Alzheimers.

Everyone here is so friendly...residents and staff. The dining room here is awesome and wait staff are great. I love that we get weekly menus prior to going to the dining room. Food has been delicious and I love how we have different types of salads each day. Soups in the evenings are delicious. I have an Efficiency Apartment and love it. It is just the right size for me. And [name removed] my housekeeper is a jewel. While I was in rehab [name removed] came to visit. She was so caring and once I was actually moved in the office staff, [name removed] and Activity ladies [name removed] and [name removed] have made me feel right at home. What else can I say... I love it here! I really need to mention how clean the whole facility is and not once have I smelled a bad odor!!! Another great thing about here is I am Independent but have been reassured that should I ever need help, I will get it. This is not true of other facilities.

Our tour at Brookdale was very nice and Miss [name removed] helped us feel very welcomed and was a pleasure to work with.

Brookdale is wonderful! The staff is attentive and caring. My dad is in memory care and they have engaging activities and outings. The facility he was in previously was horrible. It smelled like excrement and death, my kids commented it was creepy and gave The Shining vibes. His condition has improved since we moved him to Brookdale. The staff is the best! They care. It is truly a family. [names removed] have all been a blessing to my family.

The facility is clean and well managed by a great staff. My wife is well taken care of both physically and mentally by everyone who works there. I feel most fortunate to have my wife living there.

I would rank items 1-8 each with a 5! Very close knit! Everyone seemed to be happily co-existing with each other and with the staff! The grounds were always very well maintained! The staff seemed to really care and be happy with their jobs as many of them have been there >20 years!

1.Overall experience: 5 "My experience with Brookdale Memory Care has been truly wonderful. The staff is consistently kind and patient, and they do a beautiful job of encouraging every resident in their care." 2.Cleanliness of the facility: 5 "Brookdale does an amazing job with facility upkeep. Despite the inherent challenges of memory care, the floors, walls, and tables are always clean and the entire area is impressively scent-free." 3.Friendliness: 5 "I am so impressed by the staff; even with the heavy workload they face every day, they never fail to be gracious and welcoming to residents and visitors alike." 4.Quality of care: 5 "Brookdale’s care is exceptional. They provide the deep level of patience required for memory care, making a difficult situation much easier for everyone involved." 5.Administrative staff: 5 "I interact regularly with the administrative staff and have been thoroughly impressed. [Name Removed] the Director of Services, is amazing, while [Name Removed] is incredibly professional and stays on top of every financial detail. As for [Name removed] in the front office, she is nothing short of an angel sent from heaven to care for my sister." 6.Food: 5 "My sister is a big fan of the food! The kitchen staff does an amazing job accommodating her requests for fruit and salads, showing real pride in the meals they provide to the residents." 7.Activities: 5 "Brookdale recently navigated a change in their Activities Director, and I was impressed by how the administrative team worked overtime to ensure the residents' routines weren't disrupted. Now that a new director is in place, we’re looking forward to the new activities and energy she will provide." 8.Value for the money: 5 "The value of Brookdale’s service is beyond measure. They understand that memory care requires boundless patience and love, and they constantly strive to deliver the highest level of care."

The staff were amazing. They were so good to my brother.

Our mom has been at Brookdale for about a month, and it’s everything we could have hoped for The location is quiet, clean, and the staff is exceptionally nice. The facility is cozy, with a good staff to resident ratio We feel very lucky

I have lived here for 4 years. I love the home like feeling as well as all the activities they have for us. I love that there is someone always near by. Truly a special place. I have made many friends here and cannot see myself anywhere else. If you are on the fence please come by and tour. Its a family environment and truly one of a kind.

Absolutely beautiful facility from top to bottom. The people looked happy and well taken care of. I would recommend this facility to anyone looking.

Brooksdale checked all of our boxes! We are hoping for availability when we need to move my mother in law.

The staff is amazing, very caring and knowledgeable. Many of the staff have been there for a really long time, I am so happy mom is at Brookdale! I highly recommend Brookdale Stuart to others.