Bristol Care, Inc.

You need more help desperately. [Name removed] & [name removed] cannot keep doing all the hours they are putting in. Mistakes will be made from only 2 people trying to keep up with that many hours.

It's fine, clean, but the food is lacking. Very limited, small portions. They need a cook!! A hot dog on a piece of bread, hmnnn. For what it costs, should do better.

We moved our Mom into Bristol Manor in May 2018, we were promised the same type of care we were providing at home by the Administrator at that time. The care was poor, the housekeeping was not good, the meals were not served at scheduled times and the food quality was poor. My Mom ended up back in the hospital & ER several times due to lack of care & medication issues. In mid-August 2018 New Administration was hired with previous Bristol Manor experience. The new Administration & staff have made extra efforts to ensure that Mom's specific needs are met. They listen to us when we talk to them about Mom. They have also made a large number of improvements to the facility, including the cleanliness. The meal times are now scheduled and a menu is posted daily so the residents know what they can expect. The individual rooms are spacious, w/private bathrooms & large closets. I would NOW recommend this facility to friends & family!

We toured this community. The community is well maintained. The staff was not available. We were able to get some of the questions answered that were needed. The administration needs to clarify what the staff is capable of doing to help the residents. We were not able to see the menu that is offered. They had a list of activities. This is a smaller community. Families should take a tour and talk with the administration to clarify what is offered.

This is a nice community. The staff is friendly and caring. The administration was had changed the agreement with the management. Not all the needs were met from the staff due to management decisions. The meals were good and a nice variety. They do offer activities. I suggest that families check out the community for the care of a loved one to see if it would fit the needs of a loved one.

This community was a little out of the way for us. The residents were a little makes it hard to take care stand-offish. The community was smaller and that is what we liked. We just decided to go to a different place that was a little closer to home.

The current management has been outstanding. They show that they truly care for the residents. Until this time there has been a high rate to management turnover. The place is clean, the meals are good and my mother currently has no complaints.

The facility is clean. The staff seem competent. We looked a couple of years ago and it's definitely not as nice as it was then.

It's okay, but it's got faults. I don't think that they do enough. They don't have any real activities or anything. I think she is safe, but she isn't happy there. I don't really have any major complaints. They were one of the more reasonably priced places, and the care is good. The food isn't the best, they don't look exceptionally appetizing, and meal times are very informal. They are pretty sweet people, and they keep it very clean.

Basic services provided. Rooms are adequate size and private which is very important. Each resident gets their own private bath as well. Resident kitty 'peanut' is a hoot and super friendly. Betsy the resident manager seems to have a good handle on the facility needs. Currently there are only male residents so may be odd for a incoming female resident but the staff is all female.

Facility is basic but appears to provide concerned care for the residents. The on-site manager Susie seems to be enthusiastic and trying to create more activities and o-site services for the residents. Holt HS students pariticipate in an adopt a grandparent ' program for more social interaction of the residents. Local beautyschool starting to come once a month for hair styling appointments.Private rooms/baths provided to each resident.

This is an excellent place to live. We have a great staff that actually cares about each and every one of us. They talk to us like regular people and not like patients unless we are patients at that moment. If I’m about to or having a seizure then they are talking to me like a patient. That’s to be expected. Otherwise they talk to me like a person. I enjoy that. They try to do activities but nobody really wants to come out of their room and do them. Everyone who has worked here has made great food that is very good & they give you a choice if you don’t want what is on the menu, you can eat leftovers or a sandwich. For breakfast if you don’t want what is on the menu you can eat a bowl of cereal. That’s fair!!! They shouldn’t have to have a three page menu like a 5-star restaurant. Anyway I love this place and the staff that is currently in place at the [removed] facility. They are a great staff that cares about everyone in the building.

Some of the staff were amazing, but it was really going down hill when we left.

It is kind of hard to judge too much since our loved ones was only there for a couple of weeks.

Bristol Manor of Raymore is the only assisted living place I could find in our area for my Dad who is on Medicaid. I like they are small, only 12 residents. Like the current staff that is very kind. Like they are able to accept Medicaid.

I would recommend you do research and investigate as much as possible prior to making a decision. Please speak to a residents in the community, and your loved one what are looking for in a community. Our experience was mediocre. There are three meals a day served to the residents. My loved one felt they served chicken a lot, and it would have been nice to have steak or roast beef as an option. There were a lot of bologna sandwiches served for lunches. There was a lot of staff turnover during our loved one's time in the community. The community was minimally maintained.

I toured Ashbury Heights of Fulton and it was okay/fair. The facility could definitely use some refreshing. It seemed run down. The rooms needed repainted and the décor in the common areas needed attention. The administrators were kind.

I toured Bristol Manor of Fulton and it was okay/fair. The administrators were kind, but the facility could definitely have used a 'refresh.' It seemed run down. The rooms needed paint. Décor in the common areas needed attention.

I like their staff and it's reasonable in price, food choices could improve in my opinion. We as a family are NOT happy with the water problem in parking lot. There are NO activities that I see. I'm surprised the city has not looked at water problem in parking lot. We do expect staff to see that medication is took but I've found medication in her room on chair.

Place is kept clean but I have seen roaches and maintenance is not kept up. Sometimes the staff talks down to the residents. One of the staff told me that I need to start taking some of my dad's laundry home and do it. Food is always cooked ahead of time so when warmed up it is always dry. Seems to have a lot of cold cut sandwiches and chips for meals. The residents complain that they don't cook very so they never can have extra and leave table hungry. My dad's grocery bill is ridiculous. They have no actives. Cost is not to bad