Bonaventure

The staff they currently have is good, although more staff needs to be hired. The food and food service definitely need improvement, and they need to order and prepare enough for the entire Bonaventure community

Run like a large corporation. Employee behave like they're being micro-managed. Always short staffed and revolving door of personnel. Paying for parking but no spots has been assigned. Housekeeping hasn't happened (supposed to be weekly) Gossip is that they're in financial trouble.

When it comes to the activities, there is not enough activities in Assisted Living that aren't memory or brain focused, such as arts and crafts, gardening, flower arrangement, basic baking classes, daily physical activities, etc. For the value for cost it is a 4 overall. 5 if in assisted living and don't need much help or assistance.

There has been at least 4 or 5 changes of executive manager over 2 years and employee turnover is terrible. My mom doesn't participate much in the activities since she can't see well, the the food is kind of bland and when gets food service to her room it's usually Luke warm and 30 to 40 minutes after the cafeteria hours.

Bonaventure of Salmon creek is very clean. The staff are friendly, just don't do what they promise due to lack of staff. With the care services, there is minimal quality of care for those needing lots of assistance. Meals and dining ok,. The activities are N/A as our loved one did not have access. It started out being a pleasant experience until they were unable to give the assistance needed. It would be ok place for independent living, but not for those needing toileting and other assistance. They are not able to keep staff and staff at a level needed for the services they promise.

We were on the independent living side so the care services did not apply to us. We moved out several months ago. The staff changed to often and their was a lack of consistency which was a problem. Based on the experience we had with Bonaventure of Salmon Creek, we would not recommend this community to other families.

I am making this review on behalf of my 89 year old mother who lives at Bonaventure. She had been there 2.5 months. The most common complaint is the food. Cold food, running out of food alot, not enough water glasses. Food not being cooked all the way. The other is not enough activities on the weekends. Short staffed all the time. The front desk performs MANY duties that pulls her/him away from the desk. She also feels the complaints go to deaf ears as the food issue has been on going. She loves her apartment. She has made many friends and during the week she is very busy doing various activities or chatting with friends. The reason I give 3 stars is due to the on going food issues.

My loved one was previously a resident at Bonaventure of Lacey Senior Living. The overall experience for us was not a good one. Based on our experience, I would not recommend Bonaventure of Lacey Senior Living to others.

The staff is very friendly but it seems they'll do their job and if you need anything else you have to be outgoing and make sure to ask them or it won't get done. They have a schedule but it's not kept like they're supposed to be movies but there's never anybody there and stuff like that just like there's no interest to do anything. They need to hire a different cook.

Shortly after my spouse and I moved into assisted living, I became extremely ill and was hospitalized for almost two months. Since no one was able to take care of my husband with dementia, they promptly put him in their memory care unit. For this, I am grateful. He likes it there and adjusted well so he is still there. In the original apartment that I rented, I found an extremely dirty drawer in the bathroom with a previous owner’s RX and brought it to the attention of management. They said they would take care of it right away, however after I came back from the hospital, the drawer was still untouched. Several times I sent emails with questions to the director, but no response until I resent the original a second time. We only ate a few meals there, but they were always out of something. First, it was ham (someone said they had been out for weeks), secondly they were out of coffee creamer. To our age group that drinks a lot of coffee, creamer is a must for some.

My loved ones were previously residents at Bonaventure of Thornton. Kitchen staff turnover was high and the food was not great. Service often took over an hour. There are only 2 tables for 2 in the dining room, my loved ones didn't like to sit with others. The front desk was great, but no communication with upper management. They never even asked why my loved ones were leaving. There was never any communication with the family. My loved ones were in Independent Living. The facility is lovely and well kept with many options for activities, transportation, personal care, etc. There is absolutely nothing wrong with any of it. My loved ones just didn't want to be there.

I would say staff and residents are very nice.

The staff is helpful and the food is what you would expect from a senior center that must take into account elder needs. The kitchen is suppose to accommodate diners 0700-1900, however there is not always someone available to prepare something. The dining rooms are nice and there is a place for people to eat outside on the patio. There are many great activities that are available for residents.

I think it is wonderful that a resident's dog can visit.Seemed caring, always well maintained, when they were asked if clothing and other items had been found, would look until found (only exception his coat has never found it's way back)

Bonaventure at Keizer Station is okay. My Mom moved in at the end of December. She wants to move back to her house at the end of February. Everything sounded great until she moved in and payed closed to $[removed]. The staff was not on the ball about her disability. The chow menu has little variety of food.

Underrated the quality of care low but love the care staff. They are severely overworked and probably underpaid. However, based on the experience we have had so far, we would recommend the community to other families

My husband was only there for 4 months before he died but his decline was very rapid once he entered the memory care - only 10 residents but only a couple were really verbal. My husband was lonely because he had no one to talk to except the staff and they had other jobs to do / laundry, cleaning. I was there 2 to 3 times a day taking him to the assisted living side to participate in activities and social functions. I also had him in Home Hospice and the CNa came to assist showering 2 X week, nurse came every week or so to take vitals. He fell numerous times and went from using a cane to a walker to a wheelchair.

Medical staff including med techs and CNAs have high turnover rate and they present as inexperienced, condescending to the elderly residents, and careless when providing day to day medical care. I do not recommend this place to anyone with memory issues or requiring medication management. Dining experience is frustrating because the wait staff is poorly trained, there is high turnover, and residents wait 20 - 30 minutes to order then 20 - 30 minutes to get food and drinks.

My loved one is currently a resident at Woodland Retirement and Assisted Living and overall things have been good for her at this facility so far. The friendliness is great! The staff, cleanliness and activities have been good. The care services, food and value for cost are okay. Communication with the family is not good, there is a lack of communication with the family. However, overall I would recommend Woodland Retirement and Assisted Living to others.

More eyes on residents and help with residents. Some one to answer calls , check rooms for cleanliness, make sure there's toilet paper especially because some can get to bathroom but if no paper, issue with a mess. If people fall asleep sitting up keep an eye on them, falls can happen fast. Don't know how many people I've caught and brought attention to who might have fallen. Be aware of how many days they've been in same dirty clothes day and night, breaks my heart to see loved ones in same dirty clothes for days (underwear included).