Bickford Senior Living

We toured Bickford of Urbandale and really liked the facility. My loved one is much younger so we were looking for a place that had a younger crowd which is why we did not choose this facility.

The director is very personable and gets to know the residents. Communication is great between the staff and our family. They keep us well informed and return calls back in a timely manner. I would recommend this community to others

My sister and I visited with Mary for a tour. We were overwhelmed with the cleanliness, comfort and professionalism of the staff and management. There are limited rooms for couples, so for right now this is not an option for my parents, but I wish it was.

We chose Bickford of Canton because I felt that my moms needs would be met, it is a smaller community vs a larger building so the staff to patient ratio was better and I walked in and it felt like home. She is in a memory care studio and I think for her purposes it is just fine. Everybody knows everybody here, the staff members are so friendly and know each resident by name even their family members. I would recommend to others looking.

We toured this community and it was very nice. The tour was very good but the community just didnt fit our needs.

Everyone was exceptionally nice and qualified to do their job. Went over and beyond to take care of mom. With 28 rooms in this section, was easy for residents to get around. Mom had a call button pendant for around her neck, if she needed anything. Very handy and I feel every care facility should offer one of these for each resident. I am so very thankful to everyone who made the last 2 months of my mother's life as good as it could be. They gave her dignity & made her laugh. They definitely made my life easier too--less worry and know she's actually being taken care of, unlike Illiini Heritage Nursing Home, where she was abused, neglected and molested. Mom was a resident about year and a half ago+. Many, many thanks to all of you who were there at that time.

I would tell others the community was wonderful. I like the personal touches the community did for the residents and families. It was a smaller community all on one level. I wouldn't change anything about the community.

My experience has been during the pandemic. The community has found a way to still have activities to engage the residents. It is a smaller, home like atmosphere. They have caring staff, and a passionate Activities Director. There is a group of staff that is willing to step up and do what the residents need.

This is a very nice place. The layout of the building is in a square. Makes it nice for residents to get around. The cost is a bit less than other assisted living homes however. the rooms are around 412 sq feet. Give or take a few feet. They don't have a movie theater, a workout room or a room for physical therapy. It's done in your room or at the end of the hallway where there is a small area for them to use.

The Marketing Director was outstanding and fabulous to work with.

They were very happy here. They mentioned the staff members were friendly and helpful. They raved about the food and said it was very good. I would recommend them to others looking.

My friend loves the food and they have choices and the variety is good. The community is cozy and a down-home feeling. The staff has been here for a long time. I would recommend this community to others

The communication between the family and the staff is good, they provide the covid updates and they are very responsive. The only issue is the food my mom does not like food. I would recommend this community to others

The nursing care is excellent and the staff has been there for over 25 years and are friendly, but the community is pricey. I would definitely recommend this community to others

When we were able to visit the community, the activities looks really good it seemed like the residents were always kept busy, so are pleased with the activities.

The nurses and staff keep in contact with me about my loved one. They even send emails of what is going on in the community. My loved one is safe here.

We chose Bickford of Champaign because when we went to tour this was his favorite place. The room sizes here seemed to be good. Overall, I have not been able to be here a whole lot because of the pandemic, but I would recommend and already have.

Somethings that we really like about the community is how well they are with communicating to the families especially now with covid. They have been doing a great job letting everyone know what is going on, and if someone tests positive they let us know how they are handling it. They are really good about understanding how every families situation is different, they have been very flexible and accommodating towards our family.

We absolutely love it there, and everyone is so nice. Our loved is very happy there. The rooms are very nice, they offer three different types of rooms with different prices associated with them. Our loved one is now in the largest of the three. The people there are all wonderful, we are never afraid to talk to them if something comes up. They work really hard to take care of the people who lived there, i do not think you can find a staff as nice as they are.

Our experience with Bickford of Tinley Park has been very good and the cleanliness of the community is very impressive. The staff members have exceeded every one of our expectations, we cannot say enough good things about them. The meals are really good and they offer a good amount of activities. We feel very confident our loved one is in a good place.